Game doesn't start

[Xe]

I am able to start the game and acess the menu, but when I start the game a little Window plops up that says: Before Your Eyes - Unity 2018.4.3 lfl_212ee663d844
the window "loads" something (?) and then closes itself.
I can give all info needed, please help me to fix this

[Marina Gasolina]

Originally posted by Xe:

I am able to start the game and acess the menu, but when I start the game a little Window plops up that says: Before Your Eyes - Unity 2018.4.3 lfl_212ee663d844
the window "loads" something (?) and then closes itself.
I can give all info needed, please help me to fix this

Hey there, sorry about the crash. We've been tracking this issue and we are working on a fix. What are your system specs? Can you please send us your output log? It's located here: C:/Users/<your username>/AppData/Local/Temp/Goodbye World/Before Your Eyes/output.log

[Xe]

Originally posted by Marina Gasolina:

Originally posted by Xe:

I am able to start the game and acess the menu, but when I start the game a little Window plops up that says: Before Your Eyes - Unity 2018.4.3 lfl_212ee663d844
the window "loads" something (?) and then closes itself.
I can give all info needed, please help me to fix this

Hey there, sorry about the crash. We've been tracking this issue and we are working on a fix. What are your system specs? Can you please send us your output log? It's located here: C:/Users/<your username>/AppData/Local/Temp/Goodbye World/Before Your Eyes/output.log

I think I found it. Is it possible to contact you via E mail or something maybe?

[Marina Gasolina]

Originally posted by Xe:

I think I found it. Is it possible to contact you via E mail or something maybe?

I accepted your friend request, feel free to message me.

[Marina Gasolina]

Just want to say that this issue was solved for anyone looking:
Delete webcamInfo.json located at C:\Users\<username>\AppData\LocalLow\Goodbye World\Before Your Eyes. Next, try disconnecting your webcam (if it’s not integrated) before pressing “new game”. If it launches without crashing, then try plugging it in and wait 5-10 seconds to see if it gets detected. Also, make sure Windows Camera Privacy settings allow Before Your Eyes.exe access - and same with your antivirus/firewall.

[Dean Diggity]

Those steps didn't work for me. What did work was launching OBS with my webcam on/active. Then open Before Your Eyes and start a game. It will detect the webcam, but not show anything, it was just black. Alt-tabbed to OBS and deactivated my webcam. Went back to the game and my webcam was on, recognized, and displaying properly.

Everything else I tried, including the above suggestions, resulted in crashing while trying to start a new game.

[Marina Gasolina]

Originally posted by Dean Diggity:

Those steps didn't work for me. What did work was launching OBS with my webcam on/active. Then open Before Your Eyes and start a game. It will detect the webcam, but not show anything, it was just black. Alt-tabbed to OBS and deactivated my webcam. Went back to the game and my webcam was on, recognized, and displaying properly.

Everything else I tried, including the above suggestions, resulted in crashing while trying to start a new game.

I'm glad you got it working - this is really interesting! Thanks for sharing your steps.