Game won't load

[Cobra174]

Hey guys,

I played this game a few patches back without issues, but now days I can't even launch it. I will be in my headset, says it is loading then closes but no errors after trying for a bit. I've tried verifying the game, reinstalling the game and my drivers are up to date. Does any one have a recommendation of something I can try?

[thermyy]

Hey Cobra, sorry you hit this!

If reinstalling/verifying isn't working, you may need to clear your registry. Search "regedit" in windows and then navigate to Computer\HKEY_CURRENT_USER\Software\Cloudhead Games, Ltd.\Pistol Whip and delete the "Pistol Whip" folder.

This will reset your settings and local leaderboards, but may help resolve any corruption preventing the game from loading.

If that doesn't work, please send us a report using this form: https://zfrmz.com/Pe2x6NMd525EaTEIM7zE

Let me know if the above works!

[Cobra174]

It didn't work, sadly! It now gives me an error saying (after deleting the registry for pistol whip)

Failed to load player settings among other things. I'll create a report.

[thermyy]

Oof! You've been having some troubles!

Can you start by verifying your game files again, just in case.

If that doesn't work, right click the game in Steam, go Properties > Local Files > Browse Local Files. Go into the "Pistol Whip_Data" folder and delete the files called "globalgamemanagers". Then verify your game files again.

if THAT doesn't work, let me know and I'll email you a stable package to try and replace the corrupted files. Sorry again that this has happened!

[Cobra174]

Sorry it took me so long to get back to you, things have been a little busy. I tried everything a couple times and I still sadly cannot get it to work.

[ashleyriott]

Hey Cobra, no worries at all. Are you able to send an email to [e-mail] and I'll get the file you need over to you? Thanks!

[monoculo_jim]

I seem to be having the same problem as Cobra. Was it possible to fix this somehow?

[monoculo_jim]

Anyone?

[ashleyriott]

Originally posted by monoculo_jim:

Anyone?

Hey there, thanks for reaching out and sorry to hear you've encountered this issue. Am I able to gather some information about the problem to hopefully help you find a solution, starting with which HMD (headset) you're attempting to play Pistol Whip on.

[monoculo_jim]

Originally posted by ashleyriott:

Originally posted by monoculo_jim:

Anyone?

Hey there, thanks for reaching out and sorry to hear you've encountered this issue. Am I able to gather some information about the problem to hopefully help you find a solution, starting with which HMD (headset) you're attempting to play Pistol Whip on.

Hi ashley, thanks for answering, it's a Rift S on a i7-4970k with 980Ti and 16 gb.

Thing is though I tried installing in 2 different drives and deleting the registry entries mentioned above and nothing worked, today I tried firing it up on a whim and... it works. Had a chance to try 2 levels of the 2089 campaign which is fantastic as expected.

Gonna have to assume it was SteamVR or Oculus acting up the day I posted this (even though other games did work, go figure). Will update this post in case the game refuses to load again, but I doubt it will.