New World: Aeternum

New World: Aeternum

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CASTİEL Oct 13, 2022 @ 2:13pm
Why are those who use farm bot cheats not banned?
we report people who use farm bot as players, why are they not investigated and these people are not banned. This game is paid and in this case we have to get service. If money is needed to build a team that reviews reports, increase the price of the game.
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Showing 1-14 of 14 comments
Dogtatokun Oct 13, 2022 @ 2:15pm 
No devs come to this forum. You're better off asking this on the official forums. The #1 argument is "you can't prove someone is a bot." My argument is that New World doesn't have a true support team. It uses Amazon Support who, in the dev's own words, are under trained to deal with game issues.
D.A.R.K. Oct 13, 2022 @ 2:23pm 
Originally posted by CASTİEL:
Why are those who use farm bot cheats not banned?
we report people who use farm bot as players, why are they not investigated and these people are not banned. This game is paid and in this case we have to get service. If money is needed to build a team that reviews reports, increase the price of the game.

Unfortunately just one person reporting a BOT won't make the cut because the automatic ban system works when an account is massively reported, this means you must gather a lot of people to report that specific BOT account to be banned.

The ban is automatic, there's no one looking into it to see if it's right or wrong, the only moment they look into it, it's when someone appeals the ban, a lot of people are being falsely banned because of mass reporting, they need to appeal, and then AGS will take a look if the ban was right or wrong.

By the way... Increasing the price of the game ISN'T the right move, the game is already pretty dead because of how the game is, increasing its price would simply create a huge payment gate that won't allow new players to come back to the game.

You can deal with BOTs by paying attention at they movement cycle and breaking it by mining a node before him, it will take a while, but you'll break the cycle and the BOT won't keep farming... Until the user fix its course, of course.
They do get banned, it's just that they make more than the amount to buy another copy of NW so continue the cycle
Crunktanium Oct 13, 2022 @ 3:05pm 
Originally posted by D.A.R.K.:
Unfortunately just one person reporting a BOT won't make the cut because the automatic ban system works when an account is massively reported, this means you must gather a lot of people to report that specific BOT account to be banned.

Totally untrue I have reported bots for "botting" and they were gone within a few hours. It takes time to investigate they can't just go by your words. And you seem to think the GM's are just sitting around waiting for your reports with nothing else to do. Even in games like WOW i've had to wait many hours for a GM. If a bot doesn't get banned it's because they are doing a mass ban to make it less obvious how the botting activity was detected. You just assume they don't care because you didn't get instant gratification. In fact the game has every incentive to ban bots more so than not.
Gato Oct 13, 2022 @ 3:11pm 
"The bot problem has already been solved"

................................................Dr.God, Amazon employee
Last edited by Gato; Oct 13, 2022 @ 3:12pm
D.A.R.K. Oct 13, 2022 @ 3:16pm 
Originally posted by Crunktanium:
Originally posted by D.A.R.K.:
Unfortunately just one person reporting a BOT won't make the cut because the automatic ban system works when an account is massively reported, this means you must gather a lot of people to report that specific BOT account to be banned.

Totally untrue I have reported bots for "botting" and they were gone within a few hours. It takes time to investigate they can't just go by your words. And you seem to think the GM's are just sitting around waiting for your reports with nothing else to do. Even in games like WOW i've had to wait many hours for a GM. If a bot doesn't get banned it's because they are doing a mass ban to make it less obvious how the botting activity was detected. You just assume they don't care because you didn't get instant gratification. In fact the game has every incentive to ban bots more so than not.

Yeah, because the BOT is ♥♥♥♥♥♥♥ up the server NOW. If they hold the BOT for a longer time just to make a wave, they are allowing the BOT to stay botting for more than it should.
Bordric Oct 13, 2022 @ 3:44pm 
Maybe because the bots are ran by the same people amazon sub-contracts to moderate the game? Who knows.
Tzunny Oct 13, 2022 @ 4:18pm 
Record them & open a ticket with the proof video link, the next day are deleted from game.
Zigzagman Oct 13, 2022 @ 10:48pm 
Originally posted by CASTİEL:
we report people who use farm bot as players, why are they not investigated and these people are not banned. This game is paid and in this case we have to get service. If money is needed to build a team that reviews reports, increase the price of the game.
They don't actually care thats why.
1963mustapha Oct 14, 2022 @ 5:55am 
The cynic in me wants to say, "Well, population is population." In other words, even a Bot required a purchase of the game. Amazon has their money (and yours too), and so what is the incentive for them to whip out the Banhammer?
Videl Oct 14, 2022 @ 2:09pm 
Bots stops at empty nodes for a sec. Try to gather if you already on it. They easy to spot by place or routes. But sad thing is what i'm reporting them. And i still got bot at start location who already got to 48lvl. He was 8lvl then i give him 1-st report. So guess they don't care.
Zalzany Oct 14, 2022 @ 2:23pm 
Originally posted by D.A.R.K.:
Originally posted by CASTİEL:
Why are those who use farm bot cheats not banned?
we report people who use farm bot as players, why are they not investigated and these people are not banned. This game is paid and in this case we have to get service. If money is needed to build a team that reviews reports, increase the price of the game.

Unfortunately just one person reporting a BOT won't make the cut because the automatic ban system works when an account is massively reported, this means you must gather a lot of people to report that specific BOT account to be banned.

The ban is automatic, there's no one looking into it to see if it's right or wrong, the only moment they look into it, it's when someone appeals the ban, a lot of people are being falsely banned because of mass reporting, they need to appeal, and then AGS will take a look if the ban was right or wrong.

By the way... Increasing the price of the game ISN'T the right move, the game is already pretty dead because of how the game is, increasing its price would simply create a huge payment gate that won't allow new players to come back to the game.

You can deal with BOTs by paying attention at they movement cycle and breaking it by mining a node before him, it will take a while, but you'll break the cycle and the BOT won't keep farming... Until the user fix its course, of course.
This again, I am comming back after a while one every one seen mass reported who legit was cheating or breaking rules, says on steam since there is no mods here they were "innocent" no one is gonna say "yeah you got me." No they gonna argue in their mind its not cheating as "eveyr one can do it" Like I seen people cheat in this because "every one else is," and "how else will they know if I don't share it?" Uh you report the cheat/exploit.
Holy Oct 14, 2022 @ 2:24pm 
Originally posted by Videl:
Bots stops at empty nodes for a sec. Try to gather if you already on it. They easy to spot by place or routes. But sad thing is what i'm reporting them. And i still got bot at start location who already got to 48lvl. He was 8lvl then i give him 1-st report. So guess they don't care.

Try these Man Made perfume from Diór , it is irresistible for men .

Do try not to jump out of the Stalactits buildings and died from your boss pushing you to the ground .

Don't bother , people in games do tend to ban other people for fun . All i ever asked is that please calm down ,
FirstDawn Oct 14, 2022 @ 3:12pm 
Maybe we people are also bots? And are the so called bots people from parallel universes, so what gives. You see, :).
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Date Posted: Oct 13, 2022 @ 2:13pm
Posts: 14