New World: Aeternum

New World: Aeternum

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VoiceFits Dec 19, 2021 @ 1:06pm
Connection Error: Login Blocked
Hello,
I've recently been running into the issue with getting this error message on New World while just running around in the world.
Connection Error
Login Blocked: Suspicious Software or Corrupt Install detected.

I don't use any third party software at all. I do however have a reoccurring issue with my PC where sometimes it freezes whenever there's a download of data on my PC. Its something Ive been dealing with for a year and cant pinpoint if its my hard drive, power supply, my motherboard settings or some other issue. Fresh windows installs doesn't solve the issue at all.
That applies for steam game updates, which are paused during play. I've noticed in the past when playing New World it would slightly hiccup now and then, but never gave me the boot from the server.

So tldr, the game is currently unplayable for me. Short of building an entirely new PC (which isn't an option right now), it seems I've got zero recourse unless it gets updated.

Anyone else having this issue?
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Showing 1-8 of 8 comments
Dogtatokun Dec 19, 2021 @ 1:19pm 
This is a commonly reported issue. My recommendation is to head over to the bugs board of the official forum. If you post there you'll get quick help as this is common. The people here are just rabid haters, rabid fans and those of us here for a laugh.
VoiceFits Dec 19, 2021 @ 1:24pm 
Originally posted by Dogtatokun:
This is a commonly reported issue. My recommendation is to head over to the bugs board of the official forum. If you post there you'll get quick help as this is common. The people here are just rabid haters, rabid fans and those of us here for a laugh.
Thanks, thought I'd start here.
Dogtatokun Dec 19, 2021 @ 1:30pm 
Originally posted by Crafty Matt:
Originally posted by Dogtatokun:
This is a commonly reported issue. My recommendation is to head over to the bugs board of the official forum. If you post there you'll get quick help as this is common. The people here are just rabid haters, rabid fans and those of us here for a laugh.
Thanks, thought I'd start here.
I daresay this is probably the worst place to come for help. Here the most likely responses would be "Yeah, we told you this game sucks" or "It's just you. There's nothing wrong with this game. Get a better computer."
Doomed Dec 19, 2021 @ 1:43pm 
My wife gets this error about every 3rd time she logs in fresh in the morning. We both have the same internet obviously but i have never had this issue. Restarting her pc has fixed it every time.
A very annoying thing to have to do just to play yes but maybe a restart will work for you idk.
Ukoviaz Dec 19, 2021 @ 3:22pm 
Originally posted by Crafty Matt:
Hello,
I've recently been running into the issue with getting this error message on New World while just running around in the world.
Connection Error
Login Blocked: Suspicious Software or Corrupt Install detected.

I don't use any third party software at all. I do however have a reoccurring issue with my PC where sometimes it freezes whenever there's a download of data on my PC. Its something Ive been dealing with for a year and cant pinpoint if its my hard drive, power supply, my motherboard settings or some other issue. Fresh windows installs doesn't solve the issue at all.
That applies for steam game updates, which are paused during play. I've noticed in the past when playing New World it would slightly hiccup now and then, but never gave me the boot from the server.

So tldr, the game is currently unplayable for me. Short of building an entirely new PC (which isn't an option right now), it seems I've got zero recourse unless it gets updated.

Anyone else having this issue?


Same here.
Natas Dec 19, 2021 @ 4:21pm 
Originally posted by Crafty Matt:
Hello,
I've recently been running into the issue with getting this error message on New World while just running around in the world.
Connection Error
Login Blocked: Suspicious Software or Corrupt Install detected.

I don't use any third party software at all. I do however have a reoccurring issue with my PC where sometimes it freezes whenever there's a download of data on my PC. Its something Ive been dealing with for a year and cant pinpoint if its my hard drive, power supply, my motherboard settings or some other issue. Fresh windows installs doesn't solve the issue at all.
That applies for steam game updates, which are paused during play. I've noticed in the past when playing New World it would slightly hiccup now and then, but never gave me the boot from the server.

So tldr, the game is currently unplayable for me. Short of building an entirely new PC (which isn't an option right now), it seems I've got zero recourse unless it gets updated.

Anyone else having this issue?

Your problem might be related to your network card, when your pc freeze during downloads.
Last edited by Natas; Dec 19, 2021 @ 4:21pm
Noru Dec 19, 2021 @ 11:26pm 
Unless you list all the software you have installed on your computer, it's near impossible to guess what can it be. Torrent clients can hog all network connection your network card can handle, that can cause network lockup, as nothing else can connect. Or "Killer gaming network card driver" or similar might cause strange errors, I'd uninstall those too, let Windows install a generic one.
VoiceFits Dec 20, 2021 @ 1:44pm 
Originally posted by BoBo:
Originally posted by Crafty Matt:
Hello,
I've recently been running into the issue with getting this error message on New World while just running around in the world.
Connection Error
Login Blocked: Suspicious Software or Corrupt Install detected.

I don't use any third party software at all. I do however have a reoccurring issue with my PC where sometimes it freezes whenever there's a download of data on my PC. Its something Ive been dealing with for a year and cant pinpoint if its my hard drive, power supply, my motherboard settings or some other issue. Fresh windows installs doesn't solve the issue at all.
That applies for steam game updates, which are paused during play. I've noticed in the past when playing New World it would slightly hiccup now and then, but never gave me the boot from the server.

So tldr, the game is currently unplayable for me. Short of building an entirely new PC (which isn't an option right now), it seems I've got zero recourse unless it gets updated.

Anyone else having this issue?

Your problem might be related to your network card, when your pc freeze during downloads.


Originally posted by Noru:
Unless you list all the software you have installed on your computer, it's near impossible to guess what can it be. Torrent clients can hog all network connection your network card can handle, that can cause network lockup, as nothing else can connect. Or "Killer gaming network card driver" or similar might cause strange errors, I'd uninstall those too, let Windows install a generic one.

The thing is, im connected directly via ethernet cable. Im at a loss to what that hiccup thing with downloading actually is.
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Date Posted: Dec 19, 2021 @ 1:06pm
Posts: 8