New World: Aeternum

New World: Aeternum

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Unable To Connect To Server
I just got the game and was able to create my character, but it won't connect to the game. I get an error message, "Unable to connect to the server. Please check your internet access and try again." I'm trying to connect to the US West servers. I don't have trouble with any of my other steam games.

Steps Taken:

1. I've verified the game files
2. I've started Steam as admin
3. I've updated my Nvidia Drivers
4. I've restarted the computer
5. I've gone back and forth between regions
6. I don't have any other programs running

Other Things I tried:
7. Did a DNS Flush through CMD

I FOUND SOMETHING THAT WORKED:
8. I downloaded a free VPN (I used Proton) then connected to the game and was able to connect. Hope this helps anyone else.
Last edited by thelostgirl74; Sep 2, 2024 @ 7:06pm
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Kissing Fish Sep 2, 2024 @ 7:58pm 
Money $$$ well $$pent :steamthumbsup:
AGS appreciates your donation (will go toward all campaign contributions to politicians they support)
Last edited by Kissing Fish; Sep 2, 2024 @ 8:01pm
SIRCAM Sep 3, 2024 @ 3:21pm 
Originally posted by thelostgirl74:
I just got the game and was able to create my character, but it won't connect to the game. I get an error message, "Unable to connect to the server. Please check your internet access and try again." I'm trying to connect to the US West servers. I don't have trouble with any of my other steam games.

Steps Taken:

1. I've verified the game files
2. I've started Steam as admin
3. I've updated my Nvidia Drivers
4. I've restarted the computer
5. I've gone back and forth between regions
6. I don't have any other programs running

Other Things I tried:
7. Did a DNS Flush through CMD

I FOUND SOMETHING THAT WORKED:
8. I downloaded a free VPN (I used Proton) then connected to the game and was able to connect. Hope this helps anyone else.


____________
Try this:
Disable Internet Protocol version 6 (IPv6)

On windows type and search: Control Panel
Click on Network and Internet / View Status and Tasks / Ethernet / Properties
Once on Properties click and disable IPv6 protocol

Image as reference:
https://i.imgur.com/CakCr7V.png
Darkayen Oct 9, 2024 @ 8:11am 
I have the same problem for around 1 year. Everything is working fine at my home but when I visit my girlfriend and try to connect then I can't connect. Sometimes it works after 30 tries. Today I decided to analyse this issue. I tried this solution with disabling Internet Protocol version 6 but it didn't work. I checked also this Proton solution and surprisingly it started to work right away on first try. I read something about ports that some of them needs to be manually opened. This is incredibly weird that default network/router settings block connection to NW while everything else is working perfectly fine. It looks to me like an issue on NW side. I don't use normally VPN but this is incredibly stupid that I need a VPN in order to play New World.
Worthers Oct 27, 2024 @ 10:36am 
I FIGURED IT OUT!!!!
After days of reinstalling, verifying the files, and googling every possible problem, I just disabled IPv6 on my network adapter. works perfect.

in windows search "network connections", open the properties of the one that's connected, scroll down and uncheck IPv6.
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Date Posted: Sep 2, 2024 @ 4:36pm
Posts: 4