New World: Aeternum

New World: Aeternum

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Mr.Mark0 Oct 16, 2024 @ 2:56pm
Random crashes + reboots PC
Hi

Don't know if this is happening to someone else or if someone knows why it is happening, but since yesterday when the game was re-released, that I can play for different amounts of time (like it can be 30 minutes as it can be 80 or 15, there's no pattern), but out of nowhere the game freezes. Sometimes I can alt+tab to windows and still interact for a couple of seconds, sometimes not even that, but the result is always the same: my PC reboots.

I thought it could be because of CPU/GPU temperatures, but no, I've been tracking them and they're on expected levels. I also thought it was gameinput service, which was the only info I found online after looking up Event Viewer on Windows. Turned it off and it still happens. Tried to turn off as well Game Mode on Windows and same result, crashing and rebooting. I've seen an error regarding the voice you hear in-game crashing it if you're using DX12, but I'm not using DX12.

So am I alone? Or is this a common issue? Is there any solution out here?

tldr; game crashes randomly and then reboots my PC.

Thank you
Last edited by Mr.Mark0; Oct 16, 2024 @ 2:57pm
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Showing 1-15 of 29 comments
sheltonjumbo Oct 16, 2024 @ 2:58pm 
having same issues , since earlier today , fresh start server , works on legacy servers
Ceviel Oct 16, 2024 @ 3:04pm 
Have the same issue, and also with one other game. But every other game works perfectly fine. Fresh re-installed PC also.
Mr.Mark0 Oct 16, 2024 @ 3:11pm 
Oh yeah, forgot to add that info as well: decided to make a clean install of windows today, but it still keeps happening.
COZZACK Oct 16, 2024 @ 3:15pm 
I used to get constant crashes only with this game if my GPU had even the slightest undervolt or overclock
Mr.Mark0 Oct 17, 2024 @ 11:06am 
Anyone found a solution for this?
catch22atplay Oct 17, 2024 @ 12:41pm 
If computer resets it's typically a hardware issue. Uncommonly windows, drivers and bios settings can do that as well. Checking cpu temp was a good idea as that also does it.

I don't get reboots. But dx11 has flickering screen in towns and dx12 is a crash fest.
CrazyFragzzz Oct 17, 2024 @ 1:45pm 
Same Here, Game full crash , needs a complete Reboot. ONLY GAME Completely crashing my pc like this !
Dropla Oct 17, 2024 @ 10:08pm 
Just replying to see if anyone finds a fix, so, I can get notified ~ I'm also having weird issues with lagging & crashing, not fully loading in etc. My drivers are all up to date, I'm running an i7-7 with a 3090ti. This is also the only game I have issues with.
frifra Oct 18, 2024 @ 8:43am 
same here brand new psu also...7800x3d and 7900xtx, no problems at all in other games
chinachas Oct 18, 2024 @ 8:50am 
Originally posted by COZZACK:
I used to get constant crashes only with this game if my GPU had even the slightest undervolt or overclock

I'll second this. I was having a similar issue and I removed my overclock settings and haven't had an issue since. Not sure what the overall fix would be.
Mith Oct 20, 2024 @ 3:23pm 
I am also having this issue. My computer crashes everytime I try to run New World. Tried everything to fix it, but keeps happening. I've got into game a few times, but it isn't consistent or reliable at all. I have a 4080 Super.
Last edited by Mith; Oct 20, 2024 @ 3:27pm
Beastiary Oct 20, 2024 @ 4:06pm 
It is the game, problem you are describing is something I also experienced since a previous patch, but I was stuck on loading screen, only with this game and got full system blackout.

Since the re-release, I am experiencing issues with assets not being fully loaded, so I exit loading screen prematurely before everything has loaded, makes the game unplayable for longer sessions. Their re-release really messed up the software, console release and missing PC features really feels like multiple steps back, bugs included. They did 1 step forward, and 10 backwards.... :/

Just waiting for a patch now that hopefully hotfixes most issues.
.:Lateris:. Oct 20, 2024 @ 4:26pm 
Just started for me. I have the error crashing. @OP hope your PC is OK. I followed all the steps here https://www.youtube.com/watch?v=5osoigsBoVk&t=216s Still the same issue. I have played since launch and never once had this problem type occur. Very sad and walking away from this.
Last edited by .:Lateris:.; Oct 20, 2024 @ 5:48pm
Hadley333 Oct 20, 2024 @ 5:43pm 
If pc is actually rebooting there’s a good chance there’s a power supply issue. I had to replace mine once. Try other games that stress the pc
Mr.Mark0 Oct 27, 2024 @ 12:56pm 
every other single game doesn't have this issue and temperatures are within the expected. I've been playing since I've last posted in here with no issues, today it happened again. nothing changed on my hardware.
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Date Posted: Oct 16, 2024 @ 2:56pm
Posts: 29