New World: Aeternum

New World: Aeternum

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DarkWolf Dec 30, 2022 @ 11:00am
Min Memory requirement more than 8gb?
I just bought this game, I have 8GB Memory in my laptop, I know that it has less by default because that just how computers work.

So why does this game get the the launch screen then tell me "You don't minimum requirements" and closes the game? I feel like the 8GB minimum requirement is a complete lie and it's making me feel like refunding my money, this is ridiculous.

Is there even a fix to this issue without a "Upgrade your specs" seeing as laptops can't just upgrade their hardware?
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Showing 1-15 of 16 comments
breadman Dec 30, 2022 @ 11:02am 
what's the rest of your specs, does your gpu meet the min req?
DarkWolf Dec 30, 2022 @ 11:09am 
Originally posted by breadman:
what's the rest of your specs, does your gpu meet the min req?
Everything meets the minimum specs, and TECHNICALLY I should meet the min specs for the Memory, but apparently their definition of specs is what is installed totally, NOT what it actually needed because NO computer will EVER have 100% of it's memory available.

Sorry, just very irritated I may have wasted $20 if I don't fix this soon. They should've just said Min Memory is 16gb because if it's doing this on 8GB Memory, then they can clearly get caught up in lying since someone on their dev team doesn't seem to know how Memory works.
breadman Dec 30, 2022 @ 11:11am 
Originally posted by DarkWolf:
Everything meets the minimum specs,
doubt it

since you won't even tell me the gpu i'm guessing it doesn't even have one aside from the onboard

can't run the game on that
DarkWolf Dec 30, 2022 @ 11:15am 
Originally posted by breadman:
Originally posted by DarkWolf:
Everything meets the minimum specs,
doubt it

since you won't even tell me the gpu i'm guessing it doesn't even have one aside from the onboard

can't run the game on that
I already checked my specs to the min requirements, it says I should be in the clear 100% on minimum. But since you think its important here: Radeon Graphics and Radeon RX 5600M

And just for good measure this is what the log is saying:

[2022-12-30 T13:34:13] AGS NewWorld MinSpec Failure Log

This computer fails to meet one or more of the minimum required specifications in order to run New World successfully.

Minimum needed: Installed: Pass/Fail
Memory: 7692 MB 7545 MB (2316 MB free) Fail
VRAM: 1548 MB 6103 MB Pass
OS: Windows 7, Windows 10 Windows 10 64 bit (build 10.0.19045) Pass

Please check the failure log to further determine what minimum requirement is failing.

by what the log says, even if I stop every single non-essential process, I STILL would not be able to play it, DESPITE the game saying it needs minimum of 8GB Ram on their website
Last edited by DarkWolf; Dec 30, 2022 @ 11:17am
DarkWolf Dec 30, 2022 @ 11:21am 
Originally posted by Dogtatokun:
Your system isn't even close to being able to run the game.
explain? I checked through Can You Run It on the specs detection that I meet the minimum specs, if what your saying is true then the minimum specs are a lie.
Dogtatokun Dec 30, 2022 @ 11:23am 
It says it because you don't have 8gb of memory. Part of your memory is dedicated to other process, maybe that onboard graphics chip. It's pretty straight forward. To be honest the game doesn't even run well with 8, I recommend a minimum of 16 as it leaks memory.

Originally posted by DarkWolf:
Originally posted by Dogtatokun:
Your system isn't even close to being able to run the game.
explain? I checked through Can You Run It on the specs detection that I meet the minimum specs, if what your saying is true then the minimum specs are a lie.
What a third party app says is inconsequential. What the app itself says, matters.
Last edited by Dogtatokun; Dec 30, 2022 @ 11:24am
DarkWolf Dec 30, 2022 @ 11:31am 
Originally posted by Dogtatokun:
It says it because you don't have 8gb of memory. Part of your memory is dedicated to other process, maybe that onboard graphics chip. It's pretty straight forward. To be honest the game doesn't even run well with 8, I recommend a minimum of 16 as it leaks memory.

Originally posted by DarkWolf:
explain? I checked through Can You Run It on the specs detection that I meet the minimum specs, if what your saying is true then the minimum specs are a lie.
What a third party app says is inconsequential. What the app itself says, matters.
NO computer EVER has all of it's memory free, WHICH MEANS this game's minimum requirements is 16GB RAM, NOT 8GB RAM which means they have either lied or don't know what they're doing when setting minimum requirements.

Especially since RAM cards only come in multiples of 4. There's not in between of 8GB and 16GB unless you would have 3 4GB cards.
Wampum Biskit Dec 30, 2022 @ 11:34am 
Originally posted by DarkWolf:
Originally posted by breadman:
doubt it

since you won't even tell me the gpu i'm guessing it doesn't even have one aside from the onboard

can't run the game on that
I already checked my specs to the min requirements, it says I should be in the clear 100% on minimum. But since you think its important here: Radeon Graphics and Radeon RX 5600M

And just for good measure this is what the log is saying:

[2022-12-30 T13:34:13] AGS NewWorld MinSpec Failure Log

This computer fails to meet one or more of the minimum required specifications in order to run New World successfully.

Minimum needed: Installed: Pass/Fail
Memory: 7692 MB 7545 MB (2316 MB free) Fail
VRAM: 1548 MB 6103 MB Pass
OS: Windows 7, Windows 10 Windows 10 64 bit (build 10.0.19045) Pass

Please check the failure log to further determine what minimum requirement is failing.

by what the log says, even if I stop every single non-essential process, I STILL would not be able to play it, DESPITE the game saying it needs minimum of 8GB Ram on their website


It's not the processes that are taking up available ram , it's hardware that is taking up some RAM , my bet is that your onboard GPU is taking up some ram , you can try to disable the onboard GPU in the bios setting and set the memory reservation to min , maybe that will free up enough.

if not then you are out of luck unless you upgrade the memory to 16gigs
Dogtatokun Dec 30, 2022 @ 11:34am 
Originally posted by DarkWolf:
Originally posted by Dogtatokun:
It says it because you don't have 8gb of memory. Part of your memory is dedicated to other process, maybe that onboard graphics chip. It's pretty straight forward. To be honest the game doesn't even run well with 8, I recommend a minimum of 16 as it leaks memory.


What a third party app says is inconsequential. What the app itself says, matters.
NO computer EVER has all of it's memory free, WHICH MEANS this game's minimum requirements is 16GB RAM, NOT 8GB RAM which means they have either lied or don't know what they're doing when setting minimum requirements.

Especially since RAM cards only come in multiples of 4. There's not in between of 8GB and 16GB unless you would have 3 4GB cards.
I think you're missing part of the issue. Software usage of RAM is different from hardware usage of RAM.
DarkWolf Dec 30, 2022 @ 11:41am 
Originally posted by Dogtatokun:
Originally posted by DarkWolf:
NO computer EVER has all of it's memory free, WHICH MEANS this game's minimum requirements is 16GB RAM, NOT 8GB RAM which means they have either lied or don't know what they're doing when setting minimum requirements.

Especially since RAM cards only come in multiples of 4. There's not in between of 8GB and 16GB unless you would have 3 4GB cards.
I think you're missing part of the issue. Software usage of RAM is different from hardware usage of RAM.
on my task manager is states that my max usable ram of that 8GB is 7.4GB, meaning that I will NEVER have 8GB of ram available to me anyhow.

Secondly, all of the processes running on my laptop are the default processes I can't even remove. My GPUs software, my CPU's processes, my mouse's software, the Alienware command Center(I've tried removing it and I can't but it's default with my laptop), all the Dell processes.

They're all running because that have to, so no i'm not really missing the point. outside of steam, right this secondI'm running my laptop on idle and i'm getting 4.3GB/7.4GB used memory.
DarkWolf Dec 30, 2022 @ 11:42am 
Originally posted by Wampum Biskit:
It's not the processes that are taking up available ram , it's hardware that is taking up some RAM , my bet is that your onboard GPU is taking up some ram , you can try to disable the onboard GPU in the bios setting and set the memory reservation to min , maybe that will free up enough.

if not then you are out of luck unless you upgrade the memory to 16gigs

I said this over and over though, I will NEVER have 8GB of RAM available on an 8GB RAM card. Your max of usage will ALWAYS be lower, and it states on my laptop that my max usable is 7.4, BUT all of the essential processes at taking up 4~GB of that.
ILoveSushi Dec 30, 2022 @ 11:44am 
you should never go by the minimum specs, with them you will get absolutely horrible FPS and performance in pretty much all games.

16gb was the go to like 10 years ago, now for the last few years 32gb has been the go to for a lot of modern titles. hell there's some games now with 64gb recommended.

You will not be able to play with those specs, if you can get it to run you will have appalling lag and stutters with probably less than 30 fps. and thats if this game was optimised well, which it is not.

they should change the minimum requirements to hardware that can pull at least 60 fps because that is barely playable for an enjoyable experience, but they base them on like 30fps.

get a refund while you can.
Dogtatokun Dec 30, 2022 @ 11:46am 
Originally posted by DarkWolf:
Originally posted by Dogtatokun:
I think you're missing part of the issue. Software usage of RAM is different from hardware usage of RAM.
on my task manager is states that my max usable ram of that 8GB is 7.4GB, meaning that I will NEVER have 8GB of ram available to me anyhow.

Secondly, all of the processes running on my laptop are the default processes I can't even remove. My GPUs software, my CPU's processes, my mouse's software, the Alienware command Center(I've tried removing it and I can't but it's default with my laptop), all the Dell processes.

They're all running because that have to, so no i'm not really missing the point. outside of steam, right this secondI'm running my laptop on idle and i'm getting 4.3GB/7.4GB used memory.
Correct, you don't have 8gb of RAM, meaning you don't meet minimum requirements. Physically you have 8gb, but a portion of it is dedicated to hardware. Software processes don't count against your min requirements, hardware process do. You only have 1 option. Upgrade your RAM.
Wampum Biskit Dec 30, 2022 @ 11:50am 
Originally posted by DarkWolf:
Originally posted by Wampum Biskit:
It's not the processes that are taking up available ram , it's hardware that is taking up some RAM , my bet is that your onboard GPU is taking up some ram , you can try to disable the onboard GPU in the bios setting and set the memory reservation to min , maybe that will free up enough.

if not then you are out of luck unless you upgrade the memory to 16gigs

I said this over and over though, I will NEVER have 8GB of RAM available on an 8GB RAM card. Your max of usage will ALWAYS be lower, and it states on my laptop that my max usable is 7.4, BUT all of the essential processes at taking up 4~GB of that.

we said it over and over , 8gig is 8192MB installed BEFORE BOOT , Hardware is taking 647MB of your installed ram towards hardware.

AGAIN , it makes no difference if you free up memory because your BIOS is allocating RAM towards a piece of hardware dropping your INSTALLED RAM to below min spec.

My bet is that it is the onboard GPU.

You are confusing INSTALLED with USABLE / FREE memory.

you FAIL the test because your INSTALLED memory is below 7692MB , that's what the game looks at , not USABLE memory.
Last edited by Wampum Biskit; Dec 30, 2022 @ 11:58am
blaes Dec 30, 2022 @ 4:22pm 
Originally posted by DarkWolf:
I just bought this game, I have 8GB Memory in my laptop, I know that it has less by default because that just how computers work.

So why does this game get the the launch screen then tell me "You don't minimum requirements" and closes the game? I feel like the 8GB minimum requirement is a complete lie and it's making me feel like refunding my money, this is ridiculous.

Is there even a fix to this issue without a "Upgrade your specs" seeing as laptops can't just upgrade their hardware?

What's ridiculous is to expect to run modern titles with 8 GB of ram. 16 GB is needed, and that might not even be enough to be comfortable to run other apps on the side at the same time.
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Date Posted: Dec 30, 2022 @ 11:00am
Posts: 16