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Trippz Dec 8, 2022 @ 8:46am
Your client could not be authenticated!?!?!
Was playing last night, and all of a sudden got kicked? Was playing for 4 hours straight and was really enjoying it actually... then boom - kicked?

Now all the servers have disappeared? I cannot log into anything? I get the error:

"your client could not be authenticated"

Ummmm what?

I have 50mbs connection and its 100% not that... i have other machines using the same connection and everything works fine - every other online game i have works fine with 9ms ping. ZERO lag?

What is going on?

I cannot play?
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Showing 1-15 of 42 comments
Trippz Dec 8, 2022 @ 8:48am 
https://forums.newworld.com/ wont even load!!! WTF is going on?
#1
Trippz Dec 8, 2022 @ 8:57am 
Is anyone else getting this problem? Are all the servers down or something?
#2
Karinasha Dec 8, 2022 @ 8:58am 
I had same problem today. Logged in, long loading of my character and then BOOM - No internet connection blah blah. I relogged into Steam as Admin and it helped.
#3
Trippz Dec 8, 2022 @ 9:00am 
Originally posted by Karinasha:
I had same problem today. Logged in, long loading of my character and then BOOM - No internet connection blah blah. I relogged into Steam as Admin and it helped.

Thanks mate ill try this :-)
#4
Karinasha Dec 8, 2022 @ 9:01am 
Originally posted by Trippz:
Originally posted by Karinasha:
I had same problem today. Logged in, long loading of my character and then BOOM - No internet connection blah blah. I relogged into Steam as Admin and it helped.

Thanks mate ill try this :-)

Tell me if it helps. Just curious
#5
Trippz Dec 8, 2022 @ 9:04am 
Originally posted by Karinasha:
Originally posted by Trippz:

Thanks mate ill try this :-)

Tell me if it helps. Just curious


It didn't work, im going to try resetting my router... will report back... this is crazy.. never had anything happen like this with a game before...

Thanks for trying to help :-)
#6
Trippz Dec 8, 2022 @ 9:10am 
Originally posted by Karinasha:
I had same problem today. Logged in, long loading of my character and then BOOM - No internet connection blah blah. I re-logged into Steam as Admin and it helped.

Restarted comp, restarted router, run as admin, verified files... still wont show any servers...

I cant even play the game....

I guess ill try reinstalling it - and if that doesn't work i might just get a refund... this is really bad. You cant even get onto the New world forums either... are they getting DDOS'd or something? xD
#7
Karinasha Dec 8, 2022 @ 9:12am 
Originally posted by Trippz:
Originally posted by Karinasha:
I had same problem today. Logged in, long loading of my character and then BOOM - No internet connection blah blah. I re-logged into Steam as Admin and it helped.

Restarted comp, restarted router, run as admin, verified files... still wont show any servers...

I cant even play the game....

I guess ill try reinstalling it - and if that doesn't work i might just get a refund... this is really bad. You cant even get onto the New world forums either... are they getting DDOS'd or something? xD

Let me check real quick
#8
Karinasha Dec 8, 2022 @ 9:16am 
Originally posted by Trippz:
Originally posted by Karinasha:
I had same problem today. Logged in, long loading of my character and then BOOM - No internet connection blah blah. I re-logged into Steam as Admin and it helped.

Restarted comp, restarted router, run as admin, verified files... still wont show any servers...

I cant even play the game....

I guess ill try reinstalling it - and if that doesn't work i might just get a refund... this is really bad. You cant even get onto the New world forums either... are they getting DDOS'd or something? xD

I guess i suspect what is the problem. When I first ran the game my network asked if I will allow acess to this game to my network.

It should be somewhere in your Windows Defender allowances somewhere, Private Network or somth like this. OR! Try to turn it off completely and run New World to see if THIS IS the problem
Last edited by Karinasha; Dec 8, 2022 @ 9:17am
#9
Trippz Dec 8, 2022 @ 9:20am 
Originally posted by Karinasha:
Originally posted by Trippz:

Restarted comp, restarted router, run as admin, verified files... still wont show any servers...

I cant even play the game....

I guess ill try reinstalling it - and if that doesn't work i might just get a refund... this is really bad. You cant even get onto the New world forums either... are they getting DDOS'd or something? xD

I guess i suspect what is the problem. When I first ran the game my network asked if I will allow acess to this game to my network.

It should be somewhere in your Windows Defender allowances somewhere, Private Network or somth like this. OR! Try to turn it off completely and run New World to see if THIS IS the problem


Heya! Yeah so i check ed that as well, the firewall thing.. it was was already on there saying allow application... I changed the .exe file to "run as adminstrator" and then ran the game... Now i got an error saying missing .ini file? WTF...?

Ive uninstalled it and am going to download it again and see if that works... Luckily im on 50mbs connection so it shouldnt take too long...

Will post results. <3

Thanks again
#10
Karinasha Dec 8, 2022 @ 9:21am 
Originally posted by Trippz:
Originally posted by Karinasha:

I guess i suspect what is the problem. When I first ran the game my network asked if I will allow acess to this game to my network.

It should be somewhere in your Windows Defender allowances somewhere, Private Network or somth like this. OR! Try to turn it off completely and run New World to see if THIS IS the problem


Heya! Yeah so i check ed that as well, the firewall thing.. it was was already on there saying allow application... I changed the .exe file to "run as adminstrator" and then ran the game... Now i got an error saying missing .ini file? WTF...?

Ive uninstalled it and am going to download it again and see if that works... Luckily im on 50mbs connection so it shouldnt take too long...

Will post results. <3

Thanks again

Ok ill wait. Also try to completely turn off that fu%$^#@! Windows Defender out of Science Purity to see if it helps
#11
Trippz Dec 8, 2022 @ 9:27am 
Ok ill wait. Also try to completely turn off that fu%$^#@! Windows Defender out of Science Purity to see if it helps [/quote]

Yep, turned it all off 50% installed ill let you know <3
#12
Trippz Dec 8, 2022 @ 11:13am 
Originally posted by Karinasha:
Originally posted by Trippz:


Ok ill wait. Also try to completely turn off that fu%$^#@! Windows Defender out of Science Purity to see if it helps


WOW.. so i reinstall game turn off windows firewall and it works for about 1 hour... then it kicks me AGAIN... and now im right back where i started... no servers are even showing up...

this game is absolutely broken.. RUBBISH.

Ive had enough. im done. ZERO HELP from staff and the forums wont even load up!!

what a sick joke this game is. pathetic. I want my money back.
#13
Trippz Dec 8, 2022 @ 11:14am 
Originally posted by Karinasha:

Ok ill wait. Also try to completely turn off that fu%$^#@! Windows Defender out of Science Purity to see if it helps

WOW.. so i reinstall game turn off windows firewall and it works for about 1 hour... then it kicks me AGAIN... and now im right back where i started... no servers are even showing up...

this game is absolutely broken.. RUBBISH.

Ive had enough. im done. ZERO HELP from staff and the forums wont even load up!!

what a sick joke this game is. pathetic. I want my money back.
#14
Dogtatokun Dec 8, 2022 @ 11:14am 
Please authenticate the game.
#15
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Date Posted: Dec 8, 2022 @ 8:46am
Posts: 42

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