New World: Aeternum

New World: Aeternum

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Can't buy the Deluxe version in Steam "Uninitialized" error message in the shopping cart
I've already googled for it and only came across references to other games and developers that had a similar problem on Steam. Here the developer must check where the error lies. Would love to pre-order it. Maybe I get a discount for the hint. ;D
Originally posted by Windsward:
Thanks for the reports everyone, we investigated and were able to fix the problem. Please let us know if you have any further issues.
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Showing 1-15 of 27 comments
VNero May 22, 2021 @ 12:10pm 
Did you try via Amazon? I believe they give you the Steam code.
EvowYada May 22, 2021 @ 12:37pm 
same for me
Borja May 22, 2021 @ 4:45pm 
hello, im having the same problem with new world buy, standard version. does anybody how tu fix this or at least how to comunicate to steam? dunno how. thx in advance
LexaPodliva May 22, 2021 @ 4:48pm 
same :Valakas_serious:
Guardia de Mieux May 22, 2021 @ 5:34pm 
having the same issue, told a friend to gift it to me and i received it but when exchanging it got a insuficient privilege error, how to solve it?
EvowYada May 22, 2021 @ 6:29pm 
bumb hope dev see this and fix it soon that suck they are losing sales because of that im pretty sure.
FreshMeat May 22, 2021 @ 7:50pm 
Same
Dred (-_-) Nout May 22, 2021 @ 8:10pm 
in Russia same problem(
Leandro May 22, 2021 @ 8:32pm 
I also have this problem
NewSky May 23, 2021 @ 2:47am 
Same problem
LORD May 23, 2021 @ 2:58am 
Ive reported this issue yesterday (24 hours ago, around 21 hours ago Ive received a repply from Cailen of Steam Support informing that my report had been forwarded to Amazon).

I informed that purchases of New World or New World Deluxe were requiring another App ( 1426320 ), which is the link you see when you mouse over "Uninitialized", which you can discover on a google search or steamdb search that it is New World Alpha, which had been changed around 32 hours ago.

You can see its linkages and appendages and time changes here:
https://steamdb.info/app/1426320/ Dont download the GM Client.
[just kidding, yeah you can see those stuffs there]

It was reported. And Steam already forwarded it to them. But its was a Sabbath and today is a Sunday.

Its probably just a click away, or reengineering without the appendage/chain/linkage requiring New World Alpha.

Those who attempted to gift to alternate accounts also couldnt purchase the game, as you can see in a post in reddit, someone complaining. So dont need to overwaste the money yet, since gifts are not refundable.

https://old.reddit.com/r/New_World_MMO/comments/niao60/i_cant_buy_new_world_on_steam_so_i_went_on/

This was also in my report.
Just have to wait.

Quote of the Steam Support:
"Hi there,

Thank you for reaching out.

There is no rule that you cannot refund and pre-purchase again. We have reported this purchasing issue to the publisher, though we cannot say exactly if and when the matter will be resolved. Please keep checking back on the store page ( https://store.steampowered.com/app/1063730/New_World/ ) for any updates or resolution.

You may want to reach out directly to the game support team as well so they can report the issue to their publishing team in an effort to help expedite any resolution. You can reach New World support by using the information from the Official Support section here ( https://help.steampowered.com/pt-br/wizard/HelpWithGameTechnicalIssue/?appid=1063730 ).

If we can help you with anything else, please let us know.

Steam Support
Cailen"
Last edited by LORD; May 23, 2021 @ 1:03pm
Hodman May 23, 2021 @ 4:56am 
Originally posted by LORD:
( h ttps:/store.steampowered.com/app/1063730/New_World/ [Ive separated teh H from the T to prevent the huge promotional banner thing, so annoying])

Use no parse to avoid "breaking" the link:
[noparse]Link[/noparse]
Like this:
https://store.steampowered.com/app/1063730/New_World/
Last edited by Hodman; May 23, 2021 @ 4:58am
Harem May 23, 2021 @ 4:59am 
Same problem today
EvowYada May 23, 2021 @ 6:28am 
ty LORD for the infos
_kiss May 23, 2021 @ 10:02am 
same for me... I even sent a ticket to steam support and they told me that they are checking it out ... soon they will fix it (I think)
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Date Posted: May 22, 2021 @ 12:00pm
Posts: 27