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Syotos Oct 6, 2021 @ 3:15am
Twitch connection missing
my button for twitch is still missing on main login screen, aswell as the settings tabdown on main menu has twitch in settings but cannot interact with any of the options , and ingame there is no twitch tab in the settings tabdown menu , any one got idea's to help? i've reinstalled once, validated files multiple times, and obviously i have restarted game and computer.

the purple "connect twitch" button was on main screen Prior to the launch of game last week but on launch the button pooffed. any help?
Look at Top right where button Should be , near the "Support / Settings / exit buttons"
https://steamcommunity.com/sharedfiles/filedetails/?id=2621070435
Last edited by Syotos; Oct 6, 2021 @ 8:15am
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Showing 1-15 of 20 comments
Syotos Oct 6, 2021 @ 8:00am 
any one else having this issue?
#1
765 Oct 6, 2021 @ 8:01am 
When I flip mine on, nothing happens, so....
#2
Crush Oct 6, 2021 @ 8:01am 
HI. https://www.amazongames.com/en-us/support/new-world/articles/claiming-twitch-drops shall hellping you out.
And yes it is /was bugged a big time ingame.
#3
Syotos Oct 6, 2021 @ 8:03am 
Originally posted by Blood Knight:
When I flip mine on, nothing happens, so....
it worked for me in the alpha / closed beta / open beta, but now like i said the button isn't even on my main screen , the settings on main menu has the twitch "config" but doenst work and has everything greyed out because the "connect twitch" button is mia.
#4
Crush Oct 6, 2021 @ 8:04am 
Gotten my game linked to twitch this way.. But other features i could not access even.
#5
Syotos Oct 6, 2021 @ 8:04am 
Originally posted by Crush:
HI. https://www.amazongames.com/en-us/support/new-world/articles/claiming-twitch-drops shall hellping you out.
And yes it is /was bugged a big time ingame.
thats for twitch drops, not for the streamer portion of "connect twitch" , only for drops, which works for me fine since i have amazon games connected to my steam , which i also disconnected, reconnected twice in attempt to fix this.
#6
Crush Oct 6, 2021 @ 8:05am 
Originally posted by Syotos:
Originally posted by Crush:
HI. https://www.amazongames.com/en-us/support/new-world/articles/claiming-twitch-drops shall hellping you out.
And yes it is /was bugged a big time ingame.
thats for twitch drops, not for the streamer portion of "connect twitch" , only for drops, which works for me fine since i have amazon games connected to my steam , which i also disconnected, reconnected twice in attempt to fix this.
Oh thats bad.. This button never had worked before this maintenance.
#7
Syotos Oct 6, 2021 @ 8:05am 
When i tried contacting amazon games support they initially sent me to the "steam support" for game , which spoiler, takes you to the Amazon games support website, i got stuck in a cycle of them not understanding that the steam support literally sends us to them for an hour.
#8
Crush Oct 6, 2021 @ 8:06am 
Originally posted by Syotos:
When i tried contacting amazon games support they initially sent me to the "steam support" for game , which spoiler, takes you to the Amazon games support website, i got stuck in a cycle of them not understanding that the steam support literally sends us to them for an hour.
Its at ASG´s end.. They missmatched you with Steams streaming overlay. Not the ingame one.
Last edited by Crush; Oct 6, 2021 @ 8:07am
#9
Syotos Oct 6, 2021 @ 8:07am 
Originally posted by Crush:
Originally posted by Syotos:
thats for twitch drops, not for the streamer portion of "connect twitch" , only for drops, which works for me fine since i have amazon games connected to my steam , which i also disconnected, reconnected twice in attempt to fix this.
Oh thats bad.. This button never had worked before this maintenance.
like i said , the button on main screen worked in the alpha / and closed/open beta's for the Stream portion of twitch , i even had the button on my main screen pre server launch ~5 min , then the servers/game went live and boom button vanished.
#10
fox Oct 6, 2021 @ 8:07am 
I havent been able to get my drops since they disabled it on day 1
#11
Syotos Oct 6, 2021 @ 8:08am 
Originally posted by Crush:
Originally posted by Syotos:
When i tried contacting amazon games support they initially sent me to the "steam support" for game , which spoiler, takes you to the Amazon games support website, i got stuck in a cycle of them not understanding that the steam support literally sends us to them for an hour.
Its at ASG end.. They missmatched you with Steams Streaming overlay. Not the ingame one.
yeah thats what my guess is, despite me telling them multiple times "TWITCH CONNECTION / INTEGRATION" it was very very annoying how dumb and bad the amazon games support is.
#12
Crush Oct 6, 2021 @ 8:08am 
We only can reporting this at feedback ingame. And then waiting.. If we need to after this maintenance.
#13
Syotos Oct 6, 2021 @ 8:09am 
Originally posted by fox:
I havent been able to get my drops since they disabled it on day 1
again this is NOT about drops. its about twitch STREAMING connection and integration. the button that you all see on the top right in main screen ? yeah its not even there for me.
#14
Crush Oct 6, 2021 @ 8:09am 
Originally posted by Syotos:
Originally posted by Crush:
Its at ASG end.. They missmatched you with Steams Streaming overlay. Not the ingame one.
yeah thats what my guess is, despite me telling them multiple times "TWITCH CONNECTION / INTEGRATION" it was very very annoying how dumb and bad the amazon games support is.
They actualy are not dumb. But a lot of them are not playing games even.
#15
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New World: Aeternum > General Discussions > Topic Details
Date Posted: Oct 6, 2021 @ 3:15am
Posts: 20

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