New World: Aeternum

New World: Aeternum

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Syotos Oct 5, 2021 @ 4:49am
Missing Twitch button
Since launch my "connect twitch" purple button in game on main screen has been missing (was there 2 minute pre launch of game and then gone on launch) .
The main screen settings menu has the "twitch" option there but i cant interact with any of the buttons, and the Ingame settings menu doesn't have the twitch button at all.
Contacted amazon support, told to use steam support which takes me to amazon's support page.

Any one got any ideas? I have:
validated game files x2
Restarted games multiple times
Restarted computer multiple times
Disconnected my Steam from amazon games and reconnected x3
Reinstalled the complete game x1

If you have same bug , or any idea's let me know!
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Showing 1-13 of 13 comments
Smokey Nagata Oct 8, 2021 @ 12:21am 
have the same problem. i claimed golden rage armor but cant get this in the game
Tzunny Oct 8, 2021 @ 12:25am 
Maybe they removed it?
I didn't had it anymore either after i logged in 1st time at launch, since then is gone. But few days later i got the drops from twitch & have them in game, so is there in game but not visible. Maybe once you loggin there for the first time (even after new install) the game recognise steam account+twitch linked already and dont need login everytime. You could unlink your Steam from amazon/twitch account and see then if is popping back & can login again.
Syotos Oct 8, 2021 @ 1:05am 
Originally posted by Matata:
Maybe they removed it?
I didn't had it anymore either after i logged in 1st time at launch, since then is gone. But few days later i got the drops from twitch & have them in game, so is there in game but not visible. Maybe once you loggin there for the first time (even after new install) the game recognise steam account+twitch linked already and dont need login everytime. You could unlink your Steam from amazon/twitch account and see then if is popping back & can login again.
problem is if u read it all, I dont Have the twitch button to change settings in the settings dropdown. where as my company all have that button on main screen, and options in the dropdown settings
Tzunny Oct 9, 2021 @ 12:11am 
Ohh wait there are 2 twitch buttons implemented in the game ?
Lol, sry didn't know, i only knew the one from main screen before jumping into the server.
Lina Oct 9, 2021 @ 12:29am 
of all the other problems this game has, I am pretty sure this one will get fixed fast. Twitch and all
Syotos Oct 9, 2021 @ 12:30am 
Originally posted by Matata:
Ohh wait there are 2 twitch buttons implemented in the game ?
Lol, sry didn't know, i only knew the one from main screen before jumping into the server.
i dont have that button even mate, and not one in game but more so in the settings menu where you can mess with tstuff in game, but i have none of the options,. the one on main screen is the important one since its how u connect.
Syotos Oct 9, 2021 @ 12:31am 
Originally posted by Lina:
of all the other problems this game has, I am pretty sure this one will get fixed fast. Twitch and all
its been over a week and nothing, cant even find where my "tickets" are for this stupid support system amazon has for games its so ♥♥♥♥♥♥ of a support setup for the game.
Mari Oct 9, 2021 @ 12:53am 
To claim the drops just go here: https://www.newworld.com/en-us/twitch-drops

Connect with Twitch, connect your steam account, and click on Claim drops.

Unsure if you need to claim every time you receive new drops, I did just to be sure and so far got them all.

Edit: I figured this out after I noticed my Twitch button not being in game anymore either. Could be that they just removed it and they want us to go through the site.
Last edited by Mari; Oct 9, 2021 @ 12:55am
IDerpedYourMom Oct 9, 2021 @ 1:02am 
Originally posted by cch-:
have the same problem. i claimed golden rage armor but cant get this in the game

I was wondering where people were getting all the golden banana armour from. Haha
Last edited by IDerpedYourMom; Oct 9, 2021 @ 1:02am
Syotos Oct 9, 2021 @ 1:09am 
Originally posted by 76561198099378387:
To claim the drops just go here: https://www.newworld.com/en-us/twitch-drops

Connect with Twitch, connect your steam account, and click on Claim drops.

Unsure if you need to claim every time you receive new drops, I did just to be sure and so far got them all.

Edit: I figured this out after I noticed my Twitch button not being in game anymore either. Could be that they just removed it and they want us to go through the site.
you obviously didnt read OP, I am missing the CONNECT TWITCH button in game to enable streamer functions in game, no twitch settings in menu. my drops auto go to my game already. I do not have the STREAMER function of the twitch connection. nor do i have my PRE ORDER items in game. appreciate the attempt at help, but having people think im talking about drops when i didnt say Drops a single time in OP is just frustrating.
Last edited by Syotos; Oct 9, 2021 @ 1:14am
Mari Oct 9, 2021 @ 1:16am 
And yet someone couldn't claim their drops in this thread, literally the very first comment, so it might not be useful to you, but it will be useful to someone elses. But sure, be an ass just because you can.


Syotos Oct 9, 2021 @ 1:47am 
if you think that is being an ass then you're very sheltered for being online. this is a thread about twitch connection missing not drops
Mari Oct 9, 2021 @ 1:55am 
And I don't care, someone needed assistance, so I decided to help them. Big deal, right?
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Date Posted: Oct 5, 2021 @ 4:49am
Posts: 13