Crashing and blue screen problems

[Peppa Pistola]

I have a computer with an i5 11400F, 16GB 3000Mhz, 500W, RX 570 4GB and I'm having difficulties all the time because my GPU reaches 100% use with 80 degrees of temperature, besides closing the game all the time and in some cases, a blue screen.

Bezos, are you mining crypto with my GPU?

[Lori37]

what does the blue screen message say?

[Crush]

Mhh update windows manualy pelase. Also Windows 10 19.xxx is the min supported build

[Viper]

If your getting blue screens. That is not a game issue. That is an OS crash and means you have an issue in your PC.

[Peppa Pistola]

Escrito originalmente por Lori37:

what does the blue screen message say?

"DRIVER_IRQL_NOT_LESS_OR_EQUAL"
I'm using 21.9.2 AMD driver and I tried do a undervolt, but no success. The game crashes and closes numerous times, blue screen was only twice.

[Viper]

Escrito originalmente por PeppaPistola:

Escrito originalmente por Lori37:

what does the blue screen message say?

"DRIVER_IRQL_NOT_LESS_OR_EQUAL"
I'm using 21.9.2 AMD driver and I tried do a undervolt, but no success. The game crashes and closes numerous times, blue screen was only twice.

I would suggest downloading the latest drivers and reinstalling them. Blue Screen are hardware failing . Usually HDD or Memory or Driver issues or corrupt system files.

[Peppa Pistola]

Escrito originalmente por Viper:

Escrito originalmente por PeppaPistola:

"DRIVER_IRQL_NOT_LESS_OR_EQUAL"
I'm using 21.9.2 AMD driver and I tried do a undervolt, but no success. The game crashes and closes numerous times, blue screen was only twice.

I would suggest downloading the latest drivers and reinstalling them. Blue Screen are hardware failing . Usually HDD or Memory or Driver issues or corrupt system files.

I used checkers of all the parts, processor, disk, memories (which are actually quite new), and nothing; But as I mentioned, blue screen was only twice, but the game crash and close, were merged. Windows updated, driver already reinstalled and updated. =/

My energy power is 500W EVGA (80 Plus). I tried undervolt on GPU, but game has closed again.

[Crush]

Escrito originalmente por PeppaPistola:

Escrito originalmente por Lori37:

what does the blue screen message say?

"DRIVER_IRQL_NOT_LESS_OR_EQUAL"
I'm using 21.9.2 AMD driver and I tried do a undervolt, but no success. The game crashes and closes numerous times, blue screen was only twice.

Outdated system ressourches /outdated .. damaged driver.. /not enough volts whatever.

[Jimmy James]

If you are undervolting and getting blue screens your config isn't stable.

Or do you mean you tried to undervolt because you were getting blue screens?

Either way just set it to stock so you can rule that out.

Sounds like a driver issue.

[Lori37]

you cannot "forget about the blue screen". since a BSOD usually means your PC is not doing well.... either drivers, bad hardware, etc etc....

[iStrong]

Had a BSOD happen too, with this game. "Video Scheduler Internal Error". Sounds like a gpu bsod to me

[Thane]

Escrito originalmente por Viper:

If your getting blue screens. That is not a game issue. That is an OS crash and means you have an issue in your PC.

he be watching that porn too mucho

[Helghast Trooper]

I am also getting a kmode_exception_not_handled easyanticheat.sys BSOD on every game that has the easyanticheat. (including this)

[Peppa Pistola]

Escrito originalmente por Lori37:

you cannot "forget about the blue screen". since a BSOD usually means your PC is not doing well.... either drivers, bad hardware, etc etc....

Yes, you can.

My attempted solutions were:
- Format Windows and both HD
- Test SSD, HD, RAM, CPU and GPU health
- Perform stress tests on CPU and GPU"
- Update BIOS and reset to factory settings, leave only XMP active.
- Clean the entire computer, including changing RX thermal grease
- Swap slot memories
- Reinstall drivers and game
- Switch game from HD, from HDD to NVME

Every 20 minutes, the game closes and gives a message to send the records to the developer, blue screen were 2 times and with different errors, none of them after formatting the computer.

In the stress tests, the components reached 80 degrees Celsius for several minutes and nothing happened, nothing.

[Peppa Pistola]

Escrito originalmente por PeppaPistola:

Escrito originalmente por Lori37:

you cannot "forget about the blue screen". since a BSOD usually means your PC is not doing well.... either drivers, bad hardware, etc etc....

Yes, you can.

My attempted solutions were:
- Format Windows and both HD
- Test SSD, HD, RAM, CPU and GPU health
- Perform stress tests on CPU and GPU"
- Update BIOS and reset to factory settings, leave only XMP active.
- Clean the entire computer, including changing RX thermal grease
- Swap slot memories
- Reinstall drivers and game
- Switch game from HD, from HDD to NVME
- Reinstall easy game anti cheat
- Uninstall valorant, to do not conflict with Riot Vanguard

Every 20 minutes, the game closes and gives a message to send the records to the developer, blue screen were 2 times and with different errors, none of them after formatting the computer.

In the stress tests, the components reached 80 degrees Celsius for several minutes and nothing happened, nothing.

[Kasenumi]

I would check RAM
I had to RMA my RAM because of blue screens and the same message. RAM appeared to be faulty.
It's not caused by a game but 99% it's ram