Jump King

Jump King

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LordFinesse 4. mai 2019 kl. 18.38
game keeps crashing when i launch it
i played for a good hour without any problems, i quit out tried to launch again but it doesnt even get to the tittle screen before it crashed and iv tried everything, uninstalling and reinstalling, verifying game files, restarting my pc, restarting steam if anyone else has this problem and fixed it pls lemme know. i dont wanna refund i was having a lot of fun pls help
Opprinnelig skrevet av erkstock:
Opprinnelig skrevet av KastoL:
The game doesn't start =((

Crashlog:

SharpDX.SharpDXException: HRESULT: [0x887A0005], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved]

I searched around a bit for that error code https://www.errorsolutions.tech/error/dxgi_error_device_removed/
Dxgi_error_device_removed is an error that usually occurs when playing games on your computer. It is a DirectX error code, which may also indicate the crashing of a driver. It does not appear to be confined to a specific game or hardware.

Even though the error usually occurs when playing a game, it is not actually due to the game. It may be a driver error. It may manifest when the video card is removed from the system or if a driver upgrade for the video card has recently taken place.


Please see if any of these guides can fix the issue
https://www.youtube.com/watch?v=5FWAVe1km_g
https://www.errorsolutions.tech/error/dxgi_error_device_removed/
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erkstock  [utvikler] 5. mai 2019 kl. 0.25 
Please check the crashlog.log and send it to me. It should be in the game folder next to the .exe (right click the game in steam, open properties and click LOCAL FILES -> BROWSE LOCAL FILES...).

I will try to fix it asap!
IskPisk 5. mai 2019 kl. 3.16 
have the same problem, ill send you the crash log: SharpDX.SharpDXException: HRESULT: [0x887A0022], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_NOT_CURRENTLY_AVAILABLE/NotCurrentlyAvailable], Message: Unknown
vid SharpDX.Result.CheckError()
vid SharpDX.DXGI.SwapChain.SetFullscreenState(RawBool fullscreen, Output targetRef)
vid Microsoft.Xna.Framework.Graphics.GraphicsDevice.SetHardwareFullscreen()
vid MonoGame.Framework.WinFormsGameWindow.EnterFullScreen(PresentationParameters pp)
vid MonoGame.Framework.WinFormsGameWindow.OnPresentationChanged(PresentationParameters pp)
vid MonoGame.Framework.WinFormsGamePlatform.OnPresentationChanged(PresentationParameters pp)
vid Microsoft.Xna.Framework.GraphicsDeviceManager.OnPresentationChanged(Object sender, PresentationEventArgs args)
vid Microsoft.Xna.Framework.EventHelpers.Raise[TEventArgs](Object sender, EventHandler`1 handler, TEventArgs e)
vid Microsoft.Xna.Framework.Graphics.GraphicsDevice.Reset()
vid Microsoft.Xna.Framework.Graphics.GraphicsDevice.Reset(PresentationParameters presentationParameters)
vid Microsoft.Xna.Framework.GraphicsDeviceManager.ApplyChanges()
vid JumpKing.Persocom.WindowsManager.SetFullscreen(ScreenMode p_mode)
vid JumpKing.PlayerPreferences.Persocom.GraphicsPreferencesRuntime.InitAllPrefs(GraphicPrefs p_settings)
vid JumpKing.PlayerPreferences.ISettingManager`2.Initialize()
vid JumpKing.Persocom.WindowsManager..ctor()
vid JumpKing.Persocom.WindowsManager.Initialize()
vid JumpKing.Game1.MyInit()
vid JumpKing.Game1.Initialize()
vid Microsoft.Xna.Framework.Game.DoInitialize()
vid Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
vid JumpKing.Program.Main()
System.NullReferenceException: Objektreferensen har inte angetts till en instans av ett objekt.
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.LoadSave()
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.OnNewRun()
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTsequencor.MyRun(TickData p_data)
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTmanager.Run(Single p_delta)
vid JumpKing.JumpGame.Update(GameTime gameTime)
vid JumpKing.Game1.Update(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.DoUpdate(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.Tick()
vid MonoGame.Framework.WinFormsGameWindow.TickOnIdle(Object sender, EventArgs e)
vid System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
vid System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.Run(Form mainForm)
vid MonoGame.Framework.WinFormsGameWindow.RunLoop()
vid MonoGame.Framework.WinFormsGamePlatform.RunLoop()
vid Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
vid JumpKing.Program.Main()
System.NullReferenceException: Objektreferensen har inte angetts till en instans av ett objekt.
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.LoadSave()
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.OnNewRun()
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTsequencor.MyRun(TickData p_data)
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTmanager.Run(Single p_delta)
vid JumpKing.JumpGame.Update(GameTime gameTime)
vid JumpKing.Game1.Update(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.DoUpdate(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.Tick()
vid MonoGame.Framework.WinFormsGameWindow.TickOnIdle(Object sender, EventArgs e)
vid System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
vid System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.Run(Form mainForm)
vid MonoGame.Framework.WinFormsGameWindow.RunLoop()
vid MonoGame.Framework.WinFormsGamePlatform.RunLoop()
vid Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
vid JumpKing.Program.Main()
System.NullReferenceException: Objektreferensen har inte angetts till en instans av ett objekt.
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.LoadSave()
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.OnNewRun()
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTsequencor.MyRun(TickData p_data)
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTmanager.Run(Single p_delta)
vid JumpKing.JumpGame.Update(GameTime gameTime)
vid JumpKing.Game1.Update(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.DoUpdate(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.Tick()
vid MonoGame.Framework.WinFormsGameWindow.TickOnIdle(Object sender, EventArgs e)
vid System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
vid System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.Run(Form mainForm)
vid MonoGame.Framework.WinFormsGameWindow.RunLoop()
vid MonoGame.Framework.WinFormsGamePlatform.RunLoop()
vid Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
vid JumpKing.Program.Main()
System.NullReferenceException: Objektreferensen har inte angetts till en instans av ett objekt.
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.LoadSave()
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.OnNewRun()
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTsequencor.MyRun(TickData p_data)
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTmanager.Run(Single p_delta)
vid JumpKing.JumpGame.Update(GameTime gameTime)
vid JumpKing.Game1.Update(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.DoUpdate(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.Tick()
vid MonoGame.Framework.WinFormsGameWindow.TickOnIdle(Object sender, EventArgs e)
vid System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
vid System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.Run(Form mainForm)
vid MonoGame.Framework.WinFormsGameWindow.RunLoop()
vid MonoGame.Framework.WinFormsGamePlatform.RunLoop()
vid Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
vid JumpKing.Program.Main()
System.NullReferenceException: Objektreferensen har inte angetts till en instans av ett objekt.
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.LoadSave()
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.OnNewRun()
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTsequencor.MyRun(TickData p_data)
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTmanager.Run(Single p_delta)
vid JumpKing.JumpGame.Update(GameTime gameTime)
vid JumpKing.Game1.Update(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.DoUpdate(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.Tick()
vid MonoGame.Framework.WinFormsGameWindow.TickOnIdle(Object sender, EventArgs e)
vid System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
vid System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.Run(Form mainForm)
vid MonoGame.Framework.WinFormsGameWindow.RunLoop()
vid MonoGame.Framework.WinFormsGamePlatform.RunLoop()
vid Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
vid JumpKing.Program.Main()
System.NullReferenceException: Objektreferensen har inte angetts till en instans av ett objekt.
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.LoadSave()
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.OnNewRun()
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTsequencor.MyRun(TickData p_data)
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTmanager.Run(Single p_delta)
vid JumpKing.JumpGame.Update(GameTime gameTime)
vid JumpKing.Game1.Update(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.DoUpdate(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.Tick()
vid MonoGame.Framework.WinFormsGameWindow.TickOnIdle(Object sender, EventArgs e)
vid System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
vid System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.Run(Form mainForm)
vid MonoGame.Framework.WinFormsGameWindow.RunLoop()
vid MonoGame.Framework.WinFormsGamePlatform.RunLoop()
vid Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
vid JumpKing.Program.Main()
System.NullReferenceException: Objektreferensen har inte angetts till en instans av ett objekt.
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.LoadSave()
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.OnNewRun()
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTsequencor.MyRun(TickData p_data)
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTmanager.Run(Single p_delta)
vid JumpKing.JumpGame.Update(GameTime gameTime)
vid JumpKing.Game1.Update(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.DoUpdate(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.Tick()
vid MonoGame.Framework.WinFormsGameWindow.TickOnIdle(Object sender, EventArgs e)
vid System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
vid System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.Run(Form mainForm)
vid MonoGame.Framework.WinFormsGameWindow.RunLoop()
vid MonoGame.Framework.WinFormsGamePlatform.RunLoop()
vid Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
vid JumpKing.Program.Main()
erkstock  [utvikler] 5. mai 2019 kl. 4.46 
thank you @isk ! It looks like it's an error with setting the screen settings (full-screen/borderless/windowed). Could you please also send me the graphics.xml file, it's in Content/settings/graphics.xml.

In the meantime I will try to reproduce the crash. What specs are you running?
erkstock  [utvikler] 5. mai 2019 kl. 4.47 
you could try to replace the contents of the graphics.xml file with this, to make it start in windowed mode and see if that works.

<?xml version="1.0"?>
<GraphicPrefs xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<screen_mode>Windowed</screen_mode>
<size_mode>x2</size_mode>
<vsync_on>true</vsync_on>
</GraphicPrefs>
IskPisk 5. mai 2019 kl. 5.07 
New Crashlog. I replaced the info the the xml file with what you told me to and now it the game opens and closes itself within a second.
Also im running a gtx580, i7-2,6k, 8gb ram.



System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
vid System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.Run(Form mainForm)
vid MonoGame.Framework.WinFormsGameWindow.RunLoop()
vid MonoGame.Framework.WinFormsGamePlatform.RunLoop()
vid Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
vid JumpKing.Program.Main()
System.NullReferenceException: Objektreferensen har inte angetts till en instans av ett objekt.
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.LoadSave()
vid JumpKing.GameManager.TitleScreen.GameTitleScreen.OnNewRun()
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTsequencor.MyRun(TickData p_data)
vid BehaviorTree.IBTnode.Run(TickData p_data)
vid BehaviorTree.BTmanager.Run(Single p_delta)
vid JumpKing.JumpGame.Update(GameTime gameTime)
vid JumpKing.Game1.Update(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.DoUpdate(GameTime gameTime)
vid Microsoft.Xna.Framework.Game.Tick()
vid MonoGame.Framework.WinFormsGameWindow.TickOnIdle(Object sender, EventArgs e)
vid System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
vid System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
vid System.Windows.Forms.Application.Run(Form mainForm)
vid MonoGame.Framework.WinFormsGameWindow.RunLoop()
vid MonoGame.Framework.WinFormsGamePlatform.RunLoop()
vid Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
vid JumpKing.Program.Main()
erkstock  [utvikler] 5. mai 2019 kl. 5.51 
might be a corrupted save file, try deleting the Saves folder
IskPisk 5. mai 2019 kl. 5.55 
Haha yeah, it was the save file. Thanks so much for the quick response and help! :duranceleft::duranceright:
erkstock  [utvikler] 5. mai 2019 kl. 5.58 
Opprinnelig skrevet av isk:
Haha yeah, it was the save file. Thanks so much for the quick response and help! :duranceleft::duranceright:
Phew I'm glad it was resolved. Thank you for your patience!
LordFinesse 5. mai 2019 kl. 7.24 
yes i deleted the game files and it worked again figured out last night thank god
LordFinesse 5. mai 2019 kl. 10.02 
you guys made a very rage inducing game and i ♥♥♥♥♥♥ love it! especially the old man that just taunts you every time you fail, very rude. thanks for the response 10/10 game
KastoL 7. mai 2019 kl. 3.00 
The game doesn't start =((

Crashlog:

SharpDX.SharpDXException: HRESULT: [0x887A0005], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved], Message: Unknown
в SharpDX.Result.CheckError()
в SharpDX.Direct3D11.DeviceContext.MapSubresource(Resource resourceRef, Int32 subresource, MapMode mapType, MapFlags mapFlags)
в SharpDX.Direct3D11.DeviceContext.MapSubresource(Texture2D resource, Int32 mipSlice, Int32 arraySlice, MapMode mode, MapFlags flags, DataStream& stream)
в SharpDX.Direct3D11.DeviceContext.MapSubresource(Resource resource, Int32 subresource, MapMode mode, MapFlags flags, DataStream& stream)
в Microsoft.Xna.Framework.Graphics.Texture2D.PlatformGetData[T](Int32 level, Int32 arraySlice, Rectangle rect, T[] data, Int32 startIndex, Int32 elementCount)
в Microsoft.Xna.Framework.Graphics.Texture2D.GetData[T](T[] data)
в JumpKing.TextureSampler.GetPixels(Texture2D p_tex)
в JumpKing.TextureSampler..ctor(Texture2D p_tex)
в JumpKing.Level.LevelManager.LoadScreens()
в JumpKing.JumpGame..ctor()
в JumpKing.Game1.LoadContent()
в Microsoft.Xna.Framework.Game.Initialize()
в JumpKing.Game1.Initialize()
в Microsoft.Xna.Framework.Game.DoInitialize()
в Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
в JumpKing.Program.Main()

En utvikler for dette produktet markerte dette innlegget som svar på det opprinnelige emnet.
erkstock  [utvikler] 7. mai 2019 kl. 8.49 
Opprinnelig skrevet av KastoL:
The game doesn't start =((

Crashlog:

SharpDX.SharpDXException: HRESULT: [0x887A0005], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved]

I searched around a bit for that error code https://www.errorsolutions.tech/error/dxgi_error_device_removed/
Dxgi_error_device_removed is an error that usually occurs when playing games on your computer. It is a DirectX error code, which may also indicate the crashing of a driver. It does not appear to be confined to a specific game or hardware.

Even though the error usually occurs when playing a game, it is not actually due to the game. It may be a driver error. It may manifest when the video card is removed from the system or if a driver upgrade for the video card has recently taken place.


Please see if any of these guides can fix the issue
https://www.youtube.com/watch?v=5FWAVe1km_g
https://www.errorsolutions.tech/error/dxgi_error_device_removed/
Sist redigert av erkstock; 7. mai 2019 kl. 8.51
kubazpolanky 28. mai 2019 kl. 12.11 
i also cant launch jump king, but crash log doesnt apear.
Kyurrem 29. mai 2019 kl. 18.25 
the game doesnt run, it says launching then running then it doesnt open, i tried all the selutions online and nothing worked
binz 7. juni 2019 kl. 16.24 
I bought this game today and I have some issue with it. When I start the game it doesn't launch but steam says the game is running, it also shows that it's running in my task manager but doesn't show up on my screen. PLEASE HELP ASAP.

crashlog :

SharpDX.SharpDXException: HRESULT: [0x887A0005], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved], Message: Unknown
at SharpDX.Result.CheckError()
at SharpDX.Direct3D11.DeviceContext.MapSubresource(Resource resourceRef, Int32 subresource, MapMode mapType, MapFlags mapFlags)
at SharpDX.Direct3D11.DeviceContext.MapSubresource(Texture2D resource, Int32 mipSlice, Int32 arraySlice, MapMode mode, MapFlags flags, DataStream& stream)
at SharpDX.Direct3D11.DeviceContext.MapSubresource(Resource resource, Int32 subresource, MapMode mode, MapFlags flags, DataStream& stream)
at Microsoft.Xna.Framework.Graphics.Texture2D.PlatformGetData[T](Int32 level, Int32 arraySlice, Rectangle rect, T[] data, Int32 startIndex, Int32 elementCount)
at Microsoft.Xna.Framework.Graphics.Texture2D.GetData[T](T[] data)
at JumpKing.Level.Sampler.LevelTexture.FromTexture(Texture2D p_texture)
at JumpKing.Level.LevelManager.LoadScreens()
at JumpKing.JumpGame..ctor()
at JumpKing.Game1.LoadContent()
at Microsoft.Xna.Framework.Game.Initialize()
at JumpKing.Game1.Initialize()
at Microsoft.Xna.Framework.Game.DoInitialize()
at Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
at JumpKing.Program.Main()

PS : I've tried the few solutions posted above and it doesn't work.
Sist redigert av binz; 7. juni 2019 kl. 16.24
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