Valve Index Headset

Valve Index Headset

3hula May 21, 2024 @ 9:51am
How reliable is the Valve Index actually?
I have enough of everyone saying to get the meta quest 3 or bigscreen beyond. I know that those exist. I just want to know if the Valve Index is really as fragile as people say and how bad is stick drift because I found a full kit used for €625.

And if the valve index is so fragile would I be better off looking for a used htc vive pro 1/2 or just getting the meta quest 3?
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Showing 1-15 of 17 comments
K_Rave May 29, 2024 @ 9:02pm 
i have a love/hate relationship with this thing because of what i experienced

it is very finicky no doubt.the the littlest thing can cause it to crap the bed such as:
-having more then one monitor
-usb connections
-playing youtube on vr startup (lol not kidding this ♥♥♥♥ happens)
-playing too long (2 hours or so) best to get a fan for it
-having shiny surfaces etc.
-certain keyboard/mouse apps can mess with startup

i bought mine full price off of steam. i had to replace mine 3 times. the first two they gave me where faulty and had display issues because of usb nonsense or overheating. i luckily had warranty on it so i got them replaced free of charge.
this third one lasted me more than a year now and i had no problems still (knock on wood)

the biggest downfall for the index is definitely the fragility of it but its more like a glass cannon. this thing can definitely perform when its not faulty. i never dealt with any stick drift on any of them and i have 4 base stations and 3 trackers and there is hardly any tracking loss. i play alot of beat saber with high graphics on while doing video streams and it barely stutters but i also had to mess with some things multiple times.

but if you can get your hands on a full kit for that price, i would consider it just for the base stations alone. the headset may be a different story though. its a gamble. i might go to the htc 2 once this one dies but i will let you know from my experience that if its set up right,its not faulty from the get go, and you know how to trouble shoot from time to time, this thing is a beast
Last edited by K_Rave; May 29, 2024 @ 9:03pm
3hula Jun 1, 2024 @ 7:53am 
Have you tried any other headsets except for the Valve Index? Except for the Meta Quest 3/2.

I don't want to go with Quest because of Facebook but also it isn't worth it if I have to buy a battery pack and headstrap and link cable on top of the purchase if I'm going to end up with compression anyway. I also don't want to spend 2000 and a full face scan for just a headset and nothing else.

I might go with Vive Pro 2 but I've also heard a lot of bad things about it :/
K_Rave Jun 26, 2024 @ 10:53pm 
yea i may wait on getting the vive pro until they fix all the bugs. strange how alot of the high end ones all deal with this crap lol.

it honestly depends on whats your budget and what you want out of VR. before i had the index, i use to use the rift s. that thing lasted me forever. i could only get 80 fps off it but it was durable,cheap and played games pretty decent. if your just going to use the headset and you don't care if you play without full body tracking or don't care about the highest graphics, i would definitely get a quest. its a good bang for your buck.

the index and vive 2 requires you to use base stations and that can be pretty expensive the more things you need = more things that can mess up. The only reason i am even thinking of getting the Vive 2 or sticking with buying another index is because i need full body tracking for my beat saber videos.

the quest is around 300 bucks but that's all you need. you don't require a pc to play on it but you have the ability to connect one if you want to download steam games or you don't want to mess with the wireless ability.my buddy has had the quest for about 3 years or so and he loves it. i believe the battery last for about 2 hours or so but honestly i believe thats plenty of time for a good vr session. you could get the wire separately and it wouldn't cost that much and it would allows you to connect with your steam friends without having to deal with Facebook.

i hope this helps a bit. im still super cautions about some of the new stuff thats coming out. they all seem to have their pros and cons. im watching tons of vr channels on youtube talking about the vive 2 but i also got my eye on the bigscreen beyond. they both seem to be around the same price range
temps Jul 4, 2024 @ 10:30am 
I've had a Valve Index since 2020 with no issues. Maybe like 1 thing broke once but Steam support was on top of it and got it working again very quickly for me at no cost. Granted, I probably am not a "heavy user" of the Valve Index. But all of the VR playtime you see on my account was in my Valve Index, and I haven't noticed any issues with stick drift or whatever you're complaining about. I think one of my triggers might be getting a little squeaky though, but I'm guessing that's fixable.

I also have a Quest 3 that I mostly use for standalone VR capability, but also some PC VR (just the Meta exclusive games). I can see that the Quest 3 is potentially a good value if you don't care about your privacy, and want the advantages of the larger game library offered by Meta, but I think it's also overrated. The Quest 3 definitely does some things better than the Valve Index, and costs way less, but the Valve Index still has some advantages despite its age, and I still use both VR headsets from time to time.

If Valve made a Valve Index 2 with updated specs, pancake lenses, standalone VR capability, a Linux operating system, a larger FOV, and some kind of Steam version of the "air link" capability of the Quest 3, I would be really thrilled to buy that headset.
K_Rave Jul 11, 2024 @ 11:29am 
Originally posted by temps:
I've had a Valve Index since 2020 with no issues. Maybe like 1 thing broke once but Steam support was on top of it and got it working again very quickly for me at no cost. Granted, I probably am not a "heavy user" of the Valve Index. But all of the VR playtime you see on my account was in my Valve Index, and I haven't noticed any issues with stick drift or whatever you're complaining about. I think one of my triggers might be getting a little squeaky though, but I'm guessing that's fixable.

I also have a Quest 3 that I mostly use for standalone VR capability, but also some PC VR (just the Meta exclusive games). I can see that the Quest 3 is potentially a good value if you don't care about your privacy, and want the advantages of the larger game library offered by Meta, but I think it's also overrated. The Quest 3 definitely does some things better than the Valve Index, and costs way less, but the Valve Index still has some advantages despite its age, and I still use both VR headsets from time to time.

If Valve made a Valve Index 2 with updated specs, pancake lenses, standalone VR capability, a Linux operating system, a larger FOV, and some kind of Steam version of the "air link" capability of the Quest 3, I would be really thrilled to buy that headset.

definitely. love my index. customer support is amazing. it might have just been me when it comes to losing 2 headsets. valve support hooked me u twice free of charge. i also suspect that my environment might have something to do with my issues that i had. im glad they got the headset sold separately again.
Gracey Face Jul 13, 2024 @ 9:49pm 
Originally posted by K_Rave:
definitely. love my index. customer support is amazing. it might have just been me when it comes to losing 2 headsets. valve support hooked me u twice free of charge. i also suspect that my environment might have something to do with my issues that i had. im glad they got the headset sold separately again.

Their customer support is unreliable at best. Some people report really good service, some people report really bad service, and some (like myself) have so-so service.

For example I had a controller that developed massive stick drift despite not being mishandled within about 2 months of purchase. I asked them to replace it and they refused for a while, demanding I add a deadzone to the stick of all things! I pretended (I hope :D) to be too stupid to add the dead zone and that is what finally got them to replace it.

And then towards the end of the year's warranty the replacement handset had begun to break (the grip did not depress correctly and would not register inputs reliably) and the other handset had also started to develop problems (the battery life was less than half of the newer handset and/or what it had been when I got it) and they refused to do anything about those. The best they offered was giving me instructions to "factory reset" the handset with the deteriorated battery which would supposedly fix it somehow, except the instructions they gave did not actually do anything.

I did eventually get them to replace something, so it wasn't the worst service possible, but it wasn't good either.
Gracey Face Jul 13, 2024 @ 10:04pm 
Originally posted by 3hula:
Have you tried any other headsets except for the Valve Index? Except for the Meta Quest 3/2.

Tried a Rift S, an Index, a Quest 2, a Quest 3, and a Pimax Crystal.

Of all of them the quest 3 is the best, because the better quality lenses offset the higher resolution of the pimax, though for certain things (such as seeing details at extreme distance within the optical sweet spot) the crystal is the best.

The major problem with the quest 3 however is that the hand tracking on the controllers is bad. It is not completely unusable (like the inside out hand tracking for the Crystal is) but it is pretty awful. You can fix this by buying Quest pro controllers because they track via inside out cameras and actually end up being roughly as good as lighthouse tracked controllers but better in some niche scenarios, but this is almost as much as the cost of the headset in the first place and so reduces the value of the purchase.

The Crystals controllers are completely unusable. For example the right controller had a constant roughly +/-20 degree oscillation on the Y axis and so you just could not use it for most games, it wasn't even suitable for interacting with most menus. The crystal has a lighthouse face plate addon so if you have knuckles and base stations you can get base station quality tracking, but that is a massive extra expense.


Also regarding compression, literally every headset has compression. It is unavoidable. Displayport cannot push the bandwidth to run headset resolutions at high framerates. People just make a big deal of it with the quest because hating on the quest is popular. In practice however you just don't notice whatever artefact is there. They use codecs that are capable of lossless compression, so the artefacting is less than you would expect (note, lossless does not mean all compression will always be lossless, it just means the compression method is capable of compressing things without losing information, compared to "lossy" formats which will always lose information no matter how minor the compression is. Lossless compression has a benefit that it can compress to a greater degree before it starts losing information (aka causing artefacts).


Of all of the headsets you can buy right now, the quest 3 is just the best one (because it is actually worth far more than they sell it for, but facebook sells at a loss). If you want something more focused on PCVR then right now then the Pimax Crystal with a lighthouse faceplate and some lighthouses and knuckles is the best option (though some people have really bad experiences with Pimax, myself included, but others have perfectly fine experiences so...)
AA-RON Aug 9, 2024 @ 2:17pm 
I know I am late to this thread but I have to say I have had my Index for 4 years now (summer 2020) and still on all original parts (only bought two extra OEM face gaskets), I did invest in a fan attachment from Esty that uses Noctua fans to help reduce heat from long sessions which work great. I have smashed my hands/ controllers into drywall at my old house and luckily they never broke, I even sometimes smash the controllers into the headset when trying to aim guns in game and still everything holds up well, controller battery life is still as good as day of purchase or at least not enough change for me to notice. The only issue I have ever had is I would get an error for Bluetooth on the headset and my base stations would not auto turn on or off and found that NZXT Cam software causes issues so just close the program before launching VR and all is good.

I get people will have different experiences but mine has been smooth/ great so far in the durability front.
temps Aug 9, 2024 @ 10:07pm 
I think some of the biggest problems of the Quest 3 are the dimness and bad color quality of the display. Two things few people ever mention, but they are real problems.

I do appreciate the reduced god ray and lens glare of the pancake lenses though. These things were some of my largest complaints about my Valve Index experience.
Last edited by temps; Aug 9, 2024 @ 10:08pm
Raz Aug 18, 2024 @ 7:39am 
going on 5 years, wow... didn't realize its been that long.
ordered mine first week of release in 2019 !

between me and my now 18 year old son its been used A LOT!

did buy a second pair of knuckles so I don't have to wait on recharging them
and have replaced 1 lighthouse due to high pitched wine in the first year of use
and replaced the back head strap due to the knob getting wore out from use
but other than that no problems. have have got my $ use out of it.

though i will say i don't let my idiot friends use it, they get to use the Vive when they come over lol
Last edited by Raz; Aug 18, 2024 @ 7:40am
Gracey Face Aug 31, 2024 @ 3:09pm 
Originally posted by temps:
I think some of the biggest problems of the Quest 3 are the dimness and bad color quality of the display. Two things few people ever mention, but they are real problems.

I do appreciate the reduced god ray and lens glare of the pancake lenses though. These things were some of my largest complaints about my Valve Index experience.

It is brighter than and has better colour gamut than most headsets, including the index. Index is 90-95 peak nits whereas the quest 3 is 100, can't remember the gamut.

It's not got Aero/Crystal levels of display brightness or colour gamut, but it wouldn't at the price.
Riftwind Sep 15, 2024 @ 8:04am 
With the need for base stations, how is it in with sit down gaming? I do some sitting down at my computer chair, especially when someone else is on the couch in the living room watching TV.
Gracey Face Oct 23, 2024 @ 9:25am 
Originally posted by Riftwind:
With the need for base stations, how is it in with sit down gaming? I do some sitting down at my computer chair, especially when someone else is on the couch in the living room watching TV.
As long as the headset can see the base station you'll be fine. Your only potential issue would be you putting your motion controllers under your desk and them losing sight of the base stations, but if you're sitting you're not likely to be doing very vigorous gaming like that anyway.

Essentially with one base station you have something like 130 degrees of potential head traverse before you begin to lose tracking (if it is placed directly in front of you) when sitting, and with 2 (which are normally advised to be placed in opposite corners of the room) then as long as the back of your chair is not blocking the LOS to/from one of the base stations then you will have completely free tracking.
phylum sinter Oct 30, 2024 @ 2:17pm 
Originally posted by temps:
I think some of the biggest problems of the Quest 3 are the dimness and bad color quality of the display. Two things few people ever mention, but they are real problems.

I do appreciate the reduced god ray and lens glare of the pancake lenses though. These things were some of my largest complaints about my Valve Index experience.

low brightness you say?

The brightness slider is right in the system menu. At full brightness, it gives me afterimages burnt into my retinas... so sorry if i can't relate there. It's strange to hear anyone still recommend the Index when the "budget options" (including Pico and the PSVR2) are so demonstrably better, and that's not a slap to Valve or the Index, it's just time.

It's just newer tech, why would anyone recommend a VR headset -- an industry still so fresh every headset has new features and tech -- as old as the Index? The controllers are sold out. The base stations are also out of production, and even the Quest 3 beats it in every single way that matters. If those last 24hz is enough to keep you recommending a headset with all of those negatives, well hello Gaben, u have been seeeeeeen

Trick or treat tho, no shade no trollin no worries
Gracey Face Nov 1, 2024 @ 6:15pm 
Originally posted by phylum sinter:
Originally posted by temps:
I think some of the biggest problems of the Quest 3 are the dimness and bad color quality of the display. Two things few people ever mention, but they are real problems.

I do appreciate the reduced god ray and lens glare of the pancake lenses though. These things were some of my largest complaints about my Valve Index experience.

low brightness you say?

The brightness slider is right in the system menu. At full brightness, it gives me afterimages burnt into my retinas... so sorry if i can't relate there. It's strange to hear anyone still recommend the Index when the "budget options" (including Pico and the PSVR2) are so demonstrably better, and that's not a slap to Valve or the Index, it's just time.

It's just newer tech, why would anyone recommend a VR headset -- an industry still so fresh every headset has new features and tech -- as old as the Index? The controllers are sold out. The base stations are also out of production, and even the Quest 3 beats it in every single way that matters. If those last 24hz is enough to keep you recommending a headset with all of those negatives, well hello Gaben, u have been seeeeeeen

Trick or treat tho, no shade no trollin no worries

Temps is a valve fanboy, which isn't necessarily a bad thing as every other company in the VR space is either wildly incompetent (though to be fair, this applies to valve too) or outright evil (meta for example).

Naturally he's going to recommend the inferior headset from the superior company.

Unfortunately it isn't likely to change. VR is such a tiny niche thing that the only way companies can make a profit in it is;
-not making a profit and just absorbing the loss for a perceived greater good (valve).
-selling products that are unaffordable for the vast majority (Varjo).
-doing nefarious things to get a side income (meta selling all of your info).
-outright being a scam (somnium).
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