Valve Index Headset

Valve Index Headset

klor56 Oct 1, 2020 @ 2:13pm
As of about a week ago, my display in the headset keeps bouncing around, zooming in and out
If I move my head in a certain direction, in this case, facing one of my stations, as you can see in the video below, the image jumps. It's far more jarring in the headset as it pushes the image away, then brings it back. It gives me some serious vertigo when it happens! I've tried moving my bases a small bit, but that didn't seem to fix it.

Should I be concerned that something is wrong with the headset or contact valve about my bases? Could it be something as simple as my bases not pointing in the right direction? The one I was looking at in this video hasn't moved since day one, the one behind me has shifted back and forth from when I did the room setup. Should I attempt running that again?

https://youtu.be/O7wJ5LUoSro

I should also add that during one instance of moving my head around, the headset image went grey like one of the sensors was blocked (similar to when you put your hand on the side of the headset.) My hands were no where near it and i was standing about 45 degrees from looking directly at one of the bases. It only happened that one time and I wasn't able to replicate. Here is another video of more of the jittery movement in the same spot.

https://youtu.be/fkUX6JBJQQE

Here is a final video of when I seem to have found the "sweet spot". I was barely moving my head forward and back with the headset tilted about 20 degrees to the side.

https://youtu.be/rUS7gIU-XHA

Last edit... the gray screen happened again, staying that way for a solid 5-6 seconds, then it came back, shifted the screen rapidly similar to above, then moved my outside of the "play area" in the VR Room and had me floating above the box near the ceiling. Starting to think this may be an RMA case for the headset itself. :(

One final thought.. the corner that I am facing in the video is the same side that my left controller is closest to and lately, I've been having some weird tracking issues with that controller too. Maybe it's the base after all?
< >
Showing 1-2 of 2 comments
Zoltan Oct 1, 2020 @ 4:32pm 
swap bases and see if the problem changes
...BadLucky Oct 1, 2020 @ 7:48pm 
Originally posted by Zoltan:
swap bases and see if the problem changes

Agree...but if you (OP) haven't run Room Setup again, I might start there since its so easy to do (though you'll have to run it again when you move the stations, so . . . .

The zooming/jumping you show in the video, as well as the gray screen, are usually related to tracking dropouts, . . .

, . . .this could be a result of the lasers reflecting excessively off an object or surface, or maybe placement is leaving a gap in coverage.

That said, there was an issue with certain "optional" AMD drivers that would cause the sort of glitches we see in your video (the controllers played a role as well):

https://steamcommunity.com/app/250820/discussions/3/2794998399744491836/

In either case, it might also be helpful to look at the "frame-timing" graphs and see if it shows anything happening at the same time these glitches occur.

Last edited by ...BadLucky; Oct 4, 2020 @ 12:19am
< >
Showing 1-2 of 2 comments
Per page: 1530 50

Date Posted: Oct 1, 2020 @ 2:13pm
Posts: 2