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Illu²³ Jul 31, 2019 @ 11:40am
Pixel Inversion
Who got Pixel Inversion/vertical lines when moving horizontally? Its bothering me since it takes me out of immersion, i think a VR HMD should never have such issues. I RMA'd my HMD and my replacement has the same problem. What do you think about this?
Last edited by Illu²³; Jul 31, 2019 @ 11:41am
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Showing 1-9 of 9 comments
DZ Williams Jul 31, 2019 @ 1:47pm 
What's your pc/laptop specs? And what Hz mode do you have your Index running at?
#1
Illu²³ Jul 31, 2019 @ 1:54pm 
I tested @90Hz and 120Hz. 2080ti, 16GB RAM, Ryzen 1600. Have no issues with my Vive Pro.
#2
ZhenJue Aug 21, 2019 @ 1:30am 
same problem here! see vertical lines when moving horizontally! what's going on!
Last edited by ZhenJue; Aug 21, 2019 @ 1:30am
#3
Mattforum Aug 21, 2019 @ 2:44am 
Same here, opened a Ticket with support but no response so far. Apparently, there is a closed Beta of SteamVR which updates the headset's firmware, which pretty much solves the issue. It is very disappointing anyway to find this behavior out of the box.
#4
Sentinel-X10 Aug 21, 2019 @ 3:44am 
i have the same issue, though it does not seem to be distracting to me. Waiting for a solution to this problem :D
#5
ZhenJue Aug 22, 2019 @ 10:11am 
We hope to fix this problem as soon as possible
#6
Mace Windows Aug 22, 2019 @ 6:27pm 
I had 3 different Index headsets during my RMA process and all had the pixel inversion. I read on reddit that too high voltage and/or refresh rate can cause this problem. The panel might be pushed to its limit. I hope this can be solved software wise.
#7
krylke Aug 30, 2019 @ 7:27am 
Originally posted by Illu²³:
Who got Pixel Inversion/vertical lines when moving horizontally? Its bothering me since it takes me out of immersion, i think a VR HMD should never have such issues. I RMA'd my HMD and my replacement has the same problem. What do you think about this?
This problem is fixed now with beta branch update 1.7.1.1. I had vertical lines and they are totaly gone now. U need to go into settings and set it up manually.
#8
krylke Aug 30, 2019 @ 7:27am 
Originally posted by Mattforum:
Same here, opened a Ticket with support but no response so far. Apparently, there is a closed Beta of SteamVR which updates the headset's firmware, which pretty much solves the issue. It is very disappointing anyway to find this behavior out of the box.
This problem is fixed now with beta branch update 1.7.1.1. I had vertical lines and they are totaly gone now. U need to go into settings and set it up manually.
#9
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Valve Index Headset > General Discussions > Topic Details
Date Posted: Jul 31, 2019 @ 11:40am
Posts: 9

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