Game crash at launch

[JetBlack]

Hi everyone!

I bought the game recently, but unfortunately I could not play even a minute of it. The game starts then crash. I read (here, in the forum) that it happens to some people who own a notebook whit a low gpu card, I'll post my especifications and the error log.

• I tried using the compatibility mode with no success.
  
• The drivers are updated.
  
• My configuration is very simple: Core i3 m380 2.53Ghz, 4Gb ram, Notebook.
  
• My OS is Windows 7 32 bits.

This is the code of the error (sorry, but is in PT-BR)

Assinatura do problema:
Nome do Evento de Problema: APPCRASH
Nome do Aplicativo: eden.exe
Versão do Aplicativo: 0.0.0.0
Carimbo de Data/Hora do Aplicativo: 4f73abb1
Nome do Módulo de Falhas: StackHash_0a9e
Versão do Módulo de Falhas: 0.0.0.0
Carimbo de Data/Hora do Módulo de Falhas: 00000000
Código de Exceção: c0000005
Deslocamento de Exceção: 00000000
Versão do sistema operacional: 6.1.7600.2.0.0.256.48
Identificação da Localidade: 1046
Informações Adicionais 1: 0a9e
Informações Adicionais 2: 0a9e372d3b4ad19135b953a78882e789
Informações Adicionais 3: 0a9e
Informações Adicionais 4: 0a9e372d3b4ad19135b953a78882e789

Well, sorry for the incovenience of my english and thanks for the help!

[p0rk1ns]

Thanks for understanding. It's definitely not our intention to defraud anyone with a faulty product! One of the pluses of Steam is that once you own a game, it's yours forever (or at least until Steam does the way of the dodo), so you can play it in the future. I know that's a poor concession, but it's the best we can offer at the moment.

Thanks again.

[Eagles Fly]

Bummer, and this was one of the ones I was looking forward to the most in my latest bundle purchase... :/ :/
(note: 8mos between this & previous post o_0)

[raven]

It was starting super slow for me and then stopping at a black screen after two or three of the logo pages. I fixed it by going into the directory and changing the contents of the file "display.settings" - it originally contained 3720x1920 (or something like that). I tried changing it to 1920x1200 which fixed the slowness and got it one screen further but still black-screened, then I changed it to 1024x768 and the game works.

This is probably something worth fixing in the code - if the game consistently can't handle high resolution displays then having a capped default in there would help. (Asking people to modify a file by hand is not a great solution, but might be worth doing for a while to see how many people's problems it fixes.)

[Eagles Fly]

引用自 raven：

It was starting super slow for me and then stopping at a black screen after two or three of the logo pages. I fixed it by going into the directory and changing the contents of the file "display.settings" - it originally contained 3720x1920 (or something like that). I tried changing it to 1920x1200 which fixed the slowness and got it one screen further but still black-screened, then I changed it to 1024x768 and the game works.

This is probably something worth fixing in the code - if the game consistently can't handle high resolution displays then having a capped default in there would help. (Asking people to modify a file by hand is not a great solution, but might be worth doing for a while to see how many people's problems it fixes.)

Yeah, this isn't the first game that goes to the highest res on start I've had. There should be a mid-range res to start with a pop-up asking if you'd like to go higher/lower before continuing.
Anyways, not sure if you were aware of this thread:
http://steamcommunity.com/app/105800/discussions/0/648814843339766408/
even though this one we're in here deals with not being able to even get to the options screen in the first place.
Thx for your contribution, appreciate it.
fwiw, I did what you said and it tried implementing that res as full screen still, wth. C'mon devs, how hard is it to put a "windowed" option in a game?

[zZE94]

Hey, I had the same problem with the game, the same error.

I just fixed it myself. My notebook has 2 graphic cards, Intel and NVidia. The game was for some reason running on Intel as default. I changed it from the Nvidia settings for this particular game to run on NVidia only (not auto) and it got fixed. The game plays just fine now.

Hopefully, this solution will help others too.