Phantasy Star Online 2 New Genesis

Phantasy Star Online 2 New Genesis

View Stats:
This topic has been locked
Regrets Apr 19, 2023 @ 2:06am
nProtect Game Guard Won't Update
I'm having an issue starting up the game because nProtect won't update. Any advice?
< >
Showing 1-15 of 34 comments
DRIFTER Apr 19, 2023 @ 3:22am 
I don't have an update issue but it fails connection. Whenever this happens i am forced to reset my PC. Does anyone know if there's a way to manually fix it when this happens, without reboot?
Regrets Apr 19, 2023 @ 5:59am 
Originally posted by Drifter:
I don't have an update issue but it fails connection. Whenever this happens i am forced to reset my PC. Does anyone know if there's a way to manually fix it when this happens, without reboot?
yeah its not connecting i think that's my issue too
DRIFTER Apr 19, 2023 @ 4:32pm 
Updating and rebooting my PC made it work again - it's almost as if GG runs out of memory or cache space?

But if that still doesn't work for you, look up the 3rd party tool Tweaker. It has an option to repair gameguard and run a filecheck update, replacing damaged files one by one.
Last edited by DRIFTER; Apr 19, 2023 @ 4:33pm
aaron Apr 20, 2023 @ 5:07am 
rip still unable to play :/ guess i'll have to wait till the next update and miss out on some stuff
aaron Apr 20, 2023 @ 5:22am 
okay yeah the fix was to check if windows had an update and it did for firewall. didn't have to reboot or anything just download it

EDIT :
it was luck that it actually worked this isn't the actual fix. just keep clicking retry till it works it'll take a while but eventually it will actually let you through.

DO NOT UNINSTALL

it doesn't fix anything and you'll just have to wait a couple hours to reinstall it with the same problem
Last edited by aaron; Apr 28, 2023 @ 1:47pm
Regrets Apr 20, 2023 @ 5:38am 
Originally posted by aaron:
okay yeah the fix was to check if windows had an update and it did for firewall. didn't have to reboot or anything just download it
Mines just started working again and I didn't do anything but wait a few hours. I don't know but it seem to work just fine now xD
eepy Apr 22, 2023 @ 2:52pm 
has anyone figured out the issue or how to fix this, its been 5 days already for me and it has yet to resolve. Ive already tried turning off my antivirus and firewall and its still not connecting.
KazarSanaga Apr 22, 2023 @ 4:16pm 
Same here. I tried verifying the game files; after it finished it did the same thing. So now I'm trying to reinstall.
KazarSanaga Apr 22, 2023 @ 6:27pm 
Originally posted by KazarSanaga:
Same here. I tried verifying the game files; after it finished it did the same thing. So now I'm trying to reinstall.
That did not work, I don't recommend it since the game can take a while to reinstall.
KazarSanaga Apr 22, 2023 @ 6:39pm 
OK so this actually worked from an old thread:
"Disable Internet Protocol Version 6 (TCP/IPv6)" on your network adapter.
Apparently this might be due to a recent Windows Update.

Turn it off to let nProtect load, then you can re-enable it until you start the game again.

Update: This might be necessary until SEGA patches it to work normally again.
Last edited by KazarSanaga; Apr 22, 2023 @ 6:44pm
aaron Apr 23, 2023 @ 10:45am 
its can take a few minutes maybe even an hour but keep clicking retry it should work eventually
JustSirrah Apr 23, 2023 @ 1:40pm 
i have the same problem, nProtec wont update, but after restarting pc, everything turn back to normal, idk why
eepy Apr 24, 2023 @ 3:51pm 
Originally posted by KazarSanaga:
OK so this actually worked from an old thread:
"Disable Internet Protocol Version 6 (TCP/IPv6)" on your network adapter.
Apparently this might be due to a recent Windows Update.

Turn it off to let nProtect load, then you can re-enable it until you start the game again.

Update: This might be necessary until SEGA patches it to work normally again.
I unfortunately have no clue on how to do that and heard that its not a good idea to do so, but im praying on this weeks update it gets fixed and if not i guess im going to have to resort to figuring out how to do that. Ridiculous that some players have to go through all this hassle to play a game because of their anticheat system.
Regrets Apr 25, 2023 @ 5:50pm 
Still not working for me, man this sucks I went all week without playing and missed out on a lot of content...
Rogue Apr 25, 2023 @ 9:51pm 
network issues need network related fixes. Search steam forum about dns, ipconfig , router, resets, etc.
< >
Showing 1-15 of 34 comments
Per page: 1530 50

Date Posted: Apr 19, 2023 @ 2:06am
Posts: 34