Phantasy Star Online 2 New Genesis

Phantasy Star Online 2 New Genesis

View Stats:
Spacemensch Jun 13, 2021 @ 8:30am
Game Launcher Opens but Game Doesn't Launch
I had this issue with the original PSO2 as well; the game files kept failing validation and I'd redownload them only to have the same thing happen. Has anyone else run into this?

To clarify, the launcher is able to open and run, but when I click to state the game, it doesn't launch.
< >
Showing 1-7 of 7 comments
KukWalker Jun 13, 2021 @ 9:18am 
Same here. Epic version launched, but could not configure resolution etc.
FestiveSalt Jun 14, 2021 @ 12:22pm 
Took a while to find others having this same issue.
Downloaded just fine; no error messages or popups before or after downloading nor after running. It just simply won't start the game after clicking start in the launcher. No issues with anything except launching the actual game; I can change Environment Settings just fine.

Get into the launcher, hit START GAME, see GameGuard connecting/checking/authenticating in top left, see PSO2NG splash in center. Then nothing.

If it matters: steamapps\common\ is on D: and SEGA decided to park itself into C:\Users\_\Documents\. Both have PHANTASYSTARONLINE2_NA_STEAM folders in them. Only steamapps\common\ contains the pso2_bin with actual .exe files.

Checked the environment .txt files and it looks like it's only seeing the older of my 2 monitors, but all other games work just fine on either.


If anyone has got a clue how to fix this one, please share.
Last edited by FestiveSalt; Jun 14, 2021 @ 12:23pm
Mister of Battle Jun 14, 2021 @ 12:25pm 
Google PSO.Tweaker

Thats what I used to get in
Kuroko Jun 14, 2021 @ 12:34pm 
Originally posted by FestiveJuan:
Took a while to find others having this same issue.
Downloaded just fine; no error messages or popups before or after downloading nor after running. It just simply won't start the game after clicking start in the launcher. No issues with anything except launching the actual game; I can change Environment Settings just fine.

Get into the launcher, hit START GAME, see GameGuard connecting/checking/authenticating in top left, see PSO2NG splash in center. Then nothing.

If it matters: steamapps\common\ is on D: and SEGA decided to park itself into C:\Users\_\Documents\. Both have PHANTASYSTARONLINE2_NA_STEAM folders in them. Only steamapps\common\ contains the pso2_bin with actual .exe files.

Checked the environment .txt files and it looks like it's only seeing the older of my 2 monitors, but all other games work just fine on either.


If anyone has got a clue how to fix this one, please share.
Same problem for me as well. 4-5 hours in everything works, next thing I know the game crashes and It won't even start up again.
Spacemensch Jun 14, 2021 @ 4:10pm 
Thank you for the help, everyone. It's a bit ridiculous that people are having to use an unofficial launcher to be able to play, but at least there's a solution that works for some people.
FestiveSalt Jun 14, 2021 @ 4:34pm 
Originally posted by GrandTickler:
we just kinda went over this in here lol, but the person in question solved it
https://steamcommunity.com/app/1056640/discussions/0/5079478487793763944/

gotcha, thanks for the heads up.

And as Psacey said, honestly disappointing that the official channels to play the game are so broken that the community has to step in to fix their ♥♥♥♥.
oh well. Maybe see I'll y'all around if tweaker works for me.

Update:
Apparently, PSO2 has an issue with documents being on OneDrive and not immediately under Users\_\. I found that windows decided to move my documents folder into onedrive, so I restored it to documents locally (click Documents, properties, location, set to default. If that doesn't work, a little googling will find you a guide to regedit your way through.). Maybe that'll help someone else out here, but it didn't work for me...

tweaker doesn't seem to cut it either.
I've already redownloaded and tried all the troubleshooting options in tweaker. Moving the steam library back to C;\ didn't fix it, either.

Whenever I try to start, tweaker consistently reports:
Starting PSO2 Exception - System.ComponentModel.Win32Exception --2147467259: The requested operation requires elevation
Last edited by FestiveSalt; Jun 14, 2021 @ 7:52pm
< >
Showing 1-7 of 7 comments
Per page: 1530 50

Date Posted: Jun 13, 2021 @ 8:30am
Posts: 7