Phantasy Star Online 2 New Genesis

Phantasy Star Online 2 New Genesis

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Saltpieces Mar 27, 2022 @ 2:27am
SEGA global change player name for no reason
My character name is *Yur'n'me*

SEGA said "Upon thorough investigation into this account, we had found actions in violation of our Terms of Service. For this reason, your Character Name has been changed.
Additionally, please be aware that Character Name changes cannot be reverted.
If you would like to change your Character Name once again,
please be sure to purchase the necessary amount of AC and change your Character Name by clicking on the "Settings" after selecting your character."

I need answer clearly not just auto answer email. Plz look at your staff. Im not going charge any AC for just change my name back. My mistake is charge AC for your game now you treat customer like this.
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Showing 1-15 of 53 comments
Gilver Redgrave Mar 27, 2022 @ 2:47am 
Well. What else are we gonna say besides "writte the support" ? We caant do anything for you here and Sega isnt caring for the Steam Forums.
Saltpieces Mar 27, 2022 @ 2:54am 
Originally posted by Gilver Redgrave:
Well. What else are we gonna say besides "writte the support" ? We caant do anything for you here and Sega isnt caring for the Steam Forums.
i write the support then they answer like this, the ridiculous reason ever in online game. what TOS about player name in game. i use this name like 1k hr now why they allow me using this until now.
UrbanMech Mar 27, 2022 @ 4:53am 
Not sure what that name means but wouldn't surprise me if it's even loosely related to something bad that you got your named changed. This is a game where the word "stupid" is censored.
Gilver Redgrave Mar 27, 2022 @ 5:26am 
Originally posted by MoonShrine:
Not sure what that name means
Well for me it reads like " You own me" which could be related to "enslavement" which Sega does not like given the fact that the "Slave" Weapon series also got its name changed.

I could be wrong tho but that seems to be the most logical thing i can come up with right now.
Alshian Mar 27, 2022 @ 6:09am 
Sega Global had done a lot of "questionable" things to "Suit" global so if I were you Id give up since they won't listen to your reason since why should they??

Give them money for a name change or get used to it because that is the state we're in. "get used to it".

They can change TOS however they want.

Don't play the game if this is enough to be upsetting. :steamsad:
Prokaizer Mar 27, 2022 @ 6:46am 
Originally posted by Alshian:
Sega Global had done a lot of "questionable" things to "Suit" global so if I were you Id give up since they won't listen to your reason since why should they??

Give them money for a name change or get used to it because that is the state we're in. "get used to it".

They can change TOS however they want.

Don't play the game if this is enough to be upsetting. :steamsad:

Companies are full of BS these days.

In other games if the company force - change your name due to innapropriate name, or due to any other reason, they allowing you a "free" name change.
The same thing happens if they change their servers and your character is transfered without your will.

Few days ago i recharged my phone card online and the site said "for 5 euro, you will pay us an extra fee", i was ok (the fee was less than 2 euro and i didnt want to go to a store because i was busy).
So i made the transaction, after it was complete the've sent me only 4,2 euro instead of the 5 they promised.
So i paid a totall of 6,7 euro for 4,2 euro.
My previous data to be resumed i had to pay minimun of 5 euro and the've only sented me 4,2, so now i have to pay an extra 5 euro because that's the minimun in order to continue using my previous remaining data.
Scam at it's fullest.
Saltpieces Mar 27, 2022 @ 7:41am 
Originally posted by Alshian:
Sega Global had done a lot of "questionable" things to "Suit" global so if I were you Id give up since they won't listen to your reason since why should they??

Give them money for a name change or get used to it because that is the state we're in. "get used to it".

They can change TOS however they want.

Don't play the game if this is enough to be upsetting. :steamsad:
This really make me feel uncomfortable to login and play the game with character name not mine. I feel unsafe play the game that can do everything they want to you. They not respect personality.
Crystal Sharrd Mar 27, 2022 @ 8:40am 
Contact them and ask for clarification on what was violated.
Stnank Mar 27, 2022 @ 12:13pm 
Originally posted by Gilver Redgrave:
Originally posted by MoonShrine:
Not sure what that name means
Well for me it reads like " You own me" which could be related to "enslavement" which Sega does not like given the fact that the "Slave" Weapon series also got its name changed.

I could be wrong tho but that seems to be the most logical thing i can come up with right now.

Yur'n'me. It's clearly *You're in me*. A sexual thang.
Saltpieces Mar 27, 2022 @ 12:34pm 
Originally posted by Stnank:
Originally posted by Gilver Redgrave:
Well for me it reads like " You own me" which could be related to "enslavement" which Sega does not like given the fact that the "Slave" Weapon series also got its name changed.

I could be wrong tho but that seems to be the most logical thing i can come up with right now.

Yur'n'me. It's clearly *You're in me*. A sexual thang.
Stop make the name being weird thing cause your mine, i put the name Yu 'r not me. When your mind dirty you will see everything dirty
Gilver Redgrave Mar 27, 2022 @ 1:21pm 
Originally posted by ???:
When your mind dirty you will see everything dirty

Yeah sadly this is your downfall.

If you leave your name "open to interpretation" like this then chances are Sega does interpret it wrong aswell. On top of that for Sega to ban you "multiple" people also took the name wrong and reported it otherwise Sega wouldnt ban you.

So you should use "clear names" from now one.
Saltpieces Mar 27, 2022 @ 1:45pm 
Originally posted by Gilver Redgrave:
Originally posted by ???:
When your mind dirty you will see everything dirty

Yeah sadly this is your downfall.

If you leave your name "open to interpretation" like this then chances are Sega does interpret it wrong aswell. On top of that for Sega to ban you "multiple" people also took the name wrong and reported it otherwise Sega wouldnt ban you.

So you should use "clear names" from now one.
I just got name change for yesterday. After my game crash i login and see my new name, i thought my account got hacked. Or bug. If you said this my fault cause people read my name in weird thing. Why i play with this name like 1k hr before i move to new ship they check and transfer my character, play around 2 week then i got this character name change.
So many weird name like Dad stepdad or mom why they normal funny reason.
Kazzie Mar 27, 2022 @ 1:55pm 
What was it before and after the name change?
Saltpieces Mar 27, 2022 @ 2:13pm 
Originally posted by Kazzie:
What was it before and after the name change?
My old name *Yur'n'me* my new name become choro... with number i cant remember new name feel like a robot name for me. Still confusing the name changed after my game crash.
Stnank Mar 27, 2022 @ 2:53pm 
Originally posted by ???:
Stop make the name being weird thing cause your mine, i put the name Yu 'r not me. When your mind dirty you will see everything dirty

Not my fault. Literally read the name aloud. It's exactly what it sounds like.
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Date Posted: Mar 27, 2022 @ 2:27am
Posts: 53