FIXED! An update for the game file has been detected. Restarting application. Please do not cancel when checking the consistency.

[Dozer]

UPDATE 6:35AM EST

Per Twitter feed: Steam Users:

We are aware that some users have been unable to start the launcher due to a bug.

The development team is currently preparing a patch for this issue, and plan to have it available before the end of maintenance

We apologize for the inconvenience, please stay tuned.

https://twitter.com/play_pso2/status/1402574233528684546

Latest/ Current UPDATE" 9:36AM EST

Attention Steam Users:

The dev team has completed their work on the patch for the launcher issues some users may be experiencing and it's now available for download.

The download is small, please update your files on Steam before maintenance ends. Thank you for your patience.

https://twitter.com/play_pso2/status/1402620500426346500

THE FIX, which one should not need, but is still listed and will remain below, just in case...

Here is a fix that worked for me. Please note that I am not a returning player and did not have ANY PSO2 files loaded onto my PC, prior to starting a FRESH STEAM INSTALL.

Try this if you are receiving the error(?) "An update for the game file has been detected. Restarting application. Please do not cancel when checking the consistency."

Working solution:

Press Win+R to open the Run dialog
Run %LocalAppData%
Create a directory SEGA if it doesn't exist yet. Open it.
Create a directory PHANTASYSTARONLINE2_NA_STEAM if it doesn't exist yet. Open it.
Create a file name steamupdate.txt by right clicking > New > Text Document (IF FILE EXTENSIONS ARE HIDDEN IN YOUR EXPLORER, JUST NAME IT steamupdate)
Open it in Notepad
Put the text v70000_rc_135

Voila. Your launcher will work again. Repeat these steps if it breaks. (Game update download could cause breakage)

Please note the AppData folder is usually defaulted as a HIDDEN FILE/ DIRECTORY.

If you're having issues with creating the text file using above method and prefer a point+click style, try this other/ same result method. Yes it's long, but it's simple and for those with little to no experience creating files/ directories.

1 - Open up MY COMPUTER.

2 - Go into your C: drive (if that is where your operating system is installed)

3 - Go into USERS folder

4 - Go into <your Login Name> folder
4a - Example: My login name is DOZER, so my directory structure looks like this: C:\Users\Dozer

5 - Click the VIEW tab at the top of the screen. Do you see a check mark next to HIDDEN ITEMS? Probably not, continue to STEP # 6. If you DO see a check, skip to STEP # 7.

6 - Place a check mark in the box next to HIDDEN ITEMS (you should now see the folder called AppData appear)

7 - Go into APPDATA folder

8 - Go into the LOCAL folder

9 - I'm a right handed mouse user and so my RIGHT CLICK brings up info/ properties, so I would RIGHT CLICK on a blank portion of this window and some options will display. I would move my mouse cursor over the word NEW. More options appear under the NEW selection. I see FOLDER so I would then left click FOLDER. This creates a new folder/ directory. The folder is probably named New Folder, and is highlighted in color. This means I can begin typing anything I want and it will change the name of the new folder. I would type the name Sega and then press the Enter key. This creates a new folder here named Sega.

10 - Go into the SEGA folder

11 - Perform the same actions you did in STEP # 9 but name this new folder PHANTASYSTARONLINE2_NA_STEAM

12 - Go into the PHANTASYSTARONLINE2_NA_STEAM folder

13 - I would right click and cursor over NEW to see a list of options to appear. This time, instead of left clicking FOLDER, I would left click on TEXT DOCUMENT.

14 - Name this new document STEAMUPDATE

(do NOT use a PERIOD and/ or with the extension of TXT. Just name the file STEAMUPDATE, that is all you will type, and then press the ENTER key, otherwise you will have a document named STEAMUPDATE.txt.txt and that won't help)

15 - Go into your STEAMUPDATE document

16 - Type the following inside this document: v70000_rc_135

That is the letter v as in VICTOR, followed by the number SEVEN, followed by four zero's, followed by an underscore, followed by the letter r as in ROMEO, followed by the letter c as in CHARLIE, followed by another underscore, followed by the numbers ONE, THREE, FIVE or one hundred and thirty five.

To get an underscore, hold down your SHIFT key and press the minus key. The minus key is where? It should be the second key to the left of your BACKSPACE key. It looks like this: -

Again... it looks like this...

-

That's about as helpful and generic as my brain can be at this moment.

-CREDIT TO Eidolon6090 for the fix. Original help forum solution posted here: https://forum.pso2.com/topic/11849/an-update-for-the-game-file-has-been-detected-restarting-application-please-do-no-cancel-when-checking-the-consistency?page=1

[Shallz]

this didnt work for me

[OldGamer]

Originally posted by Shallz:

this didnt work for me

you might have file extensions hidden by default. try renaming steamupdate.txt to steamupdate.

[Shallz]

Yep you were right! its working now! thanks

[ColdRain]

works for me. thank you

[Tetho]

Or just use PSO2Tweaker.

[Azurefk]

It works Thx broda!

[Zenriko]

+1

[Dozer]

Originally posted by Tetho:

Or just use PSO2Tweaker.

No need for third party software. In fact, in that same help forum on PSO2 site, a moderator responded saying for people experiencing problems to NOT USE third party software. I don't know what PSO2 Tweaker is, entirely, but a quick look-up shows it appears to be third party. I wouldn't recommend anyone do that AND expect to get support from PSO2 techs.

Try the above method, first, and if you still cannot get it to work, perhaps try PSO2 Tweaker. Again, be advised that you will NOT get tech support help if you use a third party software.

[枯藤老樹haiyaa]

it work, thank you so so much

[StoneyWoney]

Doing my part in regularly bumping this helpful post to the top.

[Requimatic]

Originally posted by Tetho:

Or just use PSO2Tweaker.

Or question what's up with your PC to the point that it can't run the launcher.

Because for the 98% of us, it works flawlessly.

Also unintentional bump 'cause it's good info.

[Dozer]

Someone should sticky this as this one problem seems to be a plague among a massive amount of FRESH INSTALL users

[Neoyoshi]

That worked for me as well, thanks!

[Shun Rae Shin]

is new genesis online now?

[OldGamer]

Originally posted by Yeonwoo:

is new genesis online now?

in about an hour.