Phantasy Star Online 2 New Genesis

Phantasy Star Online 2 New Genesis

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Xtortion Jun 8, 2021 @ 8:24am
An update to the game file has been detected.
So every time I launch the game I keep getting this:

"An update to the game file has been detected. Please restart the application." So I let it do its thing, restart and it just keeps popping up - Each and every single time.

Now I checked PSO2's twitter and they are saying: Please close the game and update it on the steam store to solve this issue.

Not entirely sure what this meant so I take it they want us to reverify our in-game files through Steam. Which is what I did and some other friends now as well and instead we get a message like:

"145986 files failed to validate and will be reacquired.". So that's great, it's just redownloading the entire game now :)

Hoping for it to work, but this sucks though. Please look into this.
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Showing 1-15 of 43 comments
Prouk Jun 8, 2021 @ 8:34am 
Nah, already did this...
Didn't solve anything for me.
Scrlk Jun 8, 2021 @ 8:38am 
ffs i have the same exact stupid issue... OMG Oh yes, and now is downloading 81 GB again ...
Last edited by Scrlk; Jun 8, 2021 @ 8:42am
☆Raa☆ Jun 8, 2021 @ 8:39am 
same issue here, i had it first on epic store (where it worked) then i deinstalled it and installed it on steam. Since then i cant enter the game and get the same error "An update to the game file has been detected. ..." )
Zethell Jun 8, 2021 @ 8:41am 
It could be that the download server it's on is having issues, or your internet is having packet losses/bad connection. Which ends up in a corrupted package.

And if the entire game is packed and downloaded as a single packed file (which some do to make the download smaller), it will corrupt the entire download..
GaroKoG Jun 8, 2021 @ 8:44am 
Having the same issue too, just downloading the game, after that the game won't update itself.
utterMeister Jun 8, 2021 @ 8:44am 
Don't use the "Verify integrity of game files" option. The entire game will be re-downloaded. :steamfacepalm:
Zethell Jun 8, 2021 @ 8:45am 
Originally posted by utterMeister:
Don't use the "Verify integrity of game files" option. The entire game will be re-downloaded. :steamfacepalm:

Only if files are corrupted.
Xtortion Jun 8, 2021 @ 8:45am 
Yeah it's redownloading because it's detecting issues with all its files somehow. And we should be able to launch the game till the server select but instead this error keeps appearing. So something is proper wrong with the steam version
Scrlk Jun 8, 2021 @ 8:46am 
Well, last time im downloading it, if this error still pops i wait to see what happens.
StormSpiritGB Jun 8, 2021 @ 8:59am 
Even though there is still 1 day left of server maintenance.
Durry Duck Jun 8, 2021 @ 9:05am 
I redownloaded it twice today. still same error.
Xtortion Jun 8, 2021 @ 9:07am 
Yeah I did too. Maybe its for the best that we just wait till the server maintenance is actually over, which is later tomorrow (I think?). Lets see how it goes then.

Unless someone has some actual info
jgkitarel Jun 8, 2021 @ 9:13am 
Didn't have a problem on my end, yet. Will see tomorrow if the download went properly and all the files came in correctly. Not unexpected if I have to do all this over again. I've been through this song and dance before many a time.

It's no less annoying now.
Vanessa Angelius Jun 8, 2021 @ 9:15am 
I used to have this issue back in the normal PSO2 here on Steam. Only thing that solved it for me were the PSO2 Tweaker, But this update allows me to run it normally. Not sure if the Tweaker have been updated for NGS yet however. I haven't played in a while so, could be worth a shot, or maybe someone else know if it has been updated.
Last edited by Vanessa Angelius; Jun 8, 2021 @ 9:16am
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Date Posted: Jun 8, 2021 @ 8:24am
Posts: 43