Update issues

[lxMattAranxl]

A friend of mine is having trouble getting back in the game after the update. He's reinstalled the game twice now and no luck, yet he had 0 problems before then. Is anyone else having this issue?

[Double Dipper]

Yes actually I am having a similar issue when I go to login I get perpetually stuck in the loading screen warp tunnel and even after 30 min doesn't load. Have reinstalled 3 times and every time I can login but when I launch a mission get stuck and then never can get out even if I relog.

[lxMattAranxl]

They may have screwed something up... I hope it's a easy fix soon, he's missing out... :(

[BlackSrarz]

My game just yeets itself completely after the splash art and GG. Just a couple of seconds after the window is created, nothing has any time to be displayed before the process gets suspended and a generic Event Viewer "Faulty Aplication pso2.exe" error. PSO2 did work earlier and idk what has changed other then some Win10 updates i guess?

[Mistfox]

Originally posted by BlackSrarz:

My game just yeets itself completely after the splash art and GG. Just a couple of seconds after the window is created, nothing has any time to be displayed before the process gets suspended and a generic Event Viewer "Faulty Aplication pso2.exe" error. PSO2 did work earlier and idk what has changed other then some Win10 updates i guess?

You tried running it in different compatibility modes?

[BlackSrarz]

Originally posted by Mistfox:

Originally posted by BlackSrarz:

My game just yeets itself completely after the splash art and GG. Just a couple of seconds after the window is created, nothing has any time to be displayed before the process gets suspended and a generic Event Viewer "Faulty Aplication pso2.exe" error. PSO2 did work earlier and idk what has changed other then some Win10 updates i guess?

You tried running it in different compatibility modes?

Yeah. ive tried about every generic fix. C++ reinstall, driver reinstall, system filecheck and scan. Yeeted Firewall and added exclusions. That network UUTCP 6.1 disbling or whatever it was called. .net framework repair.

[lxMattAranxl]

So, will updating Windows actually solve this?

[BlackSrarz]

Originally posted by lxMattAranxl:

So, will updating Windows actually solve this?

Idek why things have to update so often anymore when it causes more issues then it fixes. Steam keeps discovering my PSO2 installation and then disregards it and tries to redownload. When i verify the files of an installation steam says all files are missing and downloads the game again. What? Excuse me? All my other games runs fine. I belive that PSO2 or Steam itself is having alot of critical bugs to squish now.

[lxMattAranxl]

Dear Lord... as a 7-year vet to this game but what you told me... this is Warframe-tier bugged. :/

[BlackSrarz]

Originally posted by lxMattAranxl:

Dear Lord... as a 7-year vet to this game but what you told me... this is Warframe-tier bugged. :/

I dont know what to say. Some ppl are still playing so the game does "work". I just dont know what sorcery they did to the rest of us cause this should work. Nothing is wrong with my computer file integrity whatsoever. Directx working fine. .net libraries working fine. c++ runtime libraries running fine. Both display and audio drivers are fine. The SSD is in the right format. Antiviruses are not blocking anything. But nothing is good enough to hard crash the .exe file on startup without any real errers whatsoever. Like, i installed the game, why isnt it working, ya know? Do every played have to do this? I think not. Something is terribly wrong.

[HeikoFennec]

I try to run the game and it's stuck in perpetual verification...

[lxMattAranxl]

Yeah, even I don't know what's going on. I never had issues once with this game, even with this update. It is strange some are experiencing this issue.

[Galvanized Dreamer]

Same here. Tried to reinstall since the whole NGS CBT2 got me interested in the game again, maybe get ready for NGS launch.
However it's the same as others here. After installing, trying to start the game throws an error where it trys to validate the game files. After it finishes that, I tried to validate them manually, only for it to be completely incapable of recognizing the installation, and wanting to reinstall everything from scratch.
Seems like some Steam install configuration conflict. Something that the guys managing the installation files for the game would have access to, rather than an issue with the game or Steam themselves. Best issue I can come up with is the path they are trying to validate is different to the installation.

What drive letter are y'all using to install the game, if it isn't C:?

[lxMattAranxl]

I just do what Steam wants to do. Heck, it says to reinstall, and I did that one time since it said it... and I never had issues. Honestly confused. XD

[Galvanized Dreamer]

Well I think I know part of the problem: There is near literally nothing in the actual Steam PSO2 game folder. Steam\steamapps\common\PHANTASYSTARONLINE2_NA_STEAM\pso2_bin\data\win32 being the path in question.
All it has are a bunch of jumbled-name 0kb no-extension files.
This is after installing, and then after manually getting steam to verify the files, and allowing it to redownload. Currently it is sitting stuck at 100% and "Verifying Download."

Edit: Stuck isn't really accurate, the bar is slowly filling.

Edit 2: Alrighty, doing that got me to the launcher, now some page script crashes and none of the online functionality works for the launcher relating to blogs and the like.

Edit 3: Scratch that, second launch shows the blogposts, and starting the game works.

[Thundorz]

I had an issue logging in yesterday where I was perpetually stuck at the portal screen. Looked into what might be causing it and found a solution that worked for me. Can't find the post but will post what I did here, maybe it will help *some* people that are having issues logging in.

The solution I looked at suggested doing the fix with the launcher open, then doing it again with the launcher closed. I don't know if that's necessary but I did it anyway.

-Navigate your way to C:\ProgramFiles(x86)\Steam\steamapps\common\PHANTASYSTARONLINE2_NA_STEAM\pso2_bin

-right click the folder pso2_bin and select 'properties'
-select the 'Security' tab and click the 'Advanced' button there.
-on that window at the bottom there is a checkbox that says "Replace all child object ...." put a check in that box and click 'ok'.
-let windows do its thing, it might take a while, on my computer it took about 45 seconds or so to complete.

After doing that pso2 launched normally for me. Hopefully this works for some of you.


Edit: I also heard that windows defender might be causing issues if you're using that. Worth a shot to temporarily disable it and update just in case its causing issues. Don't forget to re-enable it or install another antivirus afterward.