Game Guard Problem

[Hirion]

I have installed the game several times already but whenever I try to play, the Game Guard tool doesn't update, then it closes the launcher/game and opens a FAQ on Microsoft Edge showing lots of possible ways to fix the problem (without any error popup).

Can someone help me out?

[Johnyboy420]

your AV is blocking it disable the AV run the game let gameguard do its thing get too the start menu quit PSO2 reenable AV GTG run PSO2

[DennyxMeo]

I tried and installed several times, gave up. Don't see why the hassle just to play an old game. best of luck to you OP.

[主​​​Miͥภgͣcͫℝ♚]

Try setting your locale to japanese and then install the original jp version. after the western launch, i played the western version till the ep4 update, then switched to jp and can honestly tell you that the jp install has a lot less gameguard issues than the western version has.

[Hirion]

Originally posted by Killance:

Look up pso2 tweaker and follow the instructions for installation. It should fix the problem for you. Just be sure you choose the Global tweaker and not the JP pso2 tweaker.

I tried the tweaker, it installed the patches but the same problem occurred after.

It seems the problem is the connection: the game doesn't recognize my internet. I just looked the "Environment Options" and found a "Test Connection" button on the Feature tab. When i run this test, it says "An error ocurred during the connection test. Please check your connection settings again. [ErrorCode: 12002]"

Now I have this error to work upon, at least... Anyone know how to fix it?

[Splashbang]

Originally posted by Johnyboy420:

your AV is blocking it disable the AV run the game let gameguard do its thing get too the start menu quit PSO2 reenable AV GTG run PSO2

You should never tell people to turn off their AV or any other security measures.

Originally posted by Hirion:

I have installed the game several times already but whenever I try to play, the Game Guard tool doesn't update, then it closes the launcher/game and opens a FAQ on Microsoft Edge showing lots of possible ways to fix the problem (without any error popup).

Can someone help me out?

Just go into your firewall settings and make an exception for the entire PSO2 installation folder.

It will prevent your AV/FW from locking it down and preventing anything from running in said folder.

While you're at it, enter your installation folder and locate the GameGuard folder and the GameGuard exe file, right click, go to compatibility and pick 'run as administrator' then apply and exit properties.

Restart your PC and try running the game.

[Hirion]

For anyone having the same problem I solved it: you must uncheck the "IPV6" option on the configuration of your internet and then try to play the game.

It's working now, thanks for everyone that tried to help!

[Splashbang]

Originally posted by Hirion:

For anyone having the same problem I solved it: you must uncheck the "IPV6" option on the configuration of your internet and then try to play the game.

It's working now, thanks for everyone that tried to help!

I've never had to do that myself. Shouldn't even have to. Disabling IPV6 can cause a lot of issues for other games and applications.

What you can do is use Prefer IPV4 over IPV6 in prefix policies instead.

[Johnyboy420]

Originally posted by Grumpy old Git:

Originally posted by Johnyboy420:

your AV is blocking it disable the AV run the game let gameguard do its thing get too the start menu quit PSO2 reenable AV GTG run PSO2

You should never tell people to turn off their AV or any other security measures.


and what makes you say that? AV dont stop viruses, not any iv seen anyways, and no iv seen most AV even with it excepting it still BLOCK gameguard so again your talking too an elite MPCR user quit talking

most powerusers dont even use an AV and you know what u dont need one if you know how too maintain your pc and not load it with viruses

[Splashbang]

Originally posted by Johnyboy420:

and what makes you say that? AV dont stop viruses, not any iv seen anyways, and no iv seen most AV even with it excepting it still BLOCK gameguard

AV is there to make sure you don't get viruses onto your PC, and to clean up any mess made by the user in case they do get onto your PC, because in 99% of the cases, it's down to the user being uneducated or ignorant.

Originally posted by Johnyboy420:

so again your talking too an elite MPCR user quit talking

Ohhh look guys, we've got a tough guy here!

Look, son, i couldn't care less if you were freaking YMCA or Houdini, so quit boasting yourself. You're nothing but a self-proclaimed 'elite'.

Do you even know what MPCR means?

Originally posted by Johnyboy420:

most powerusers dont even use an AV and you know what u dont need one if you know how too maintain your pc and not load it with viruses

See, the thing is, 99% of PC users aren't power users. They're casual gamers and hobbyists who enjoy spending time on their computer to escape the stress of real life etc.

When it comes to AV, it is designed for the 99% not the 1% who get off on telling everyone else, how to use their computers e.g turning off their security measures.

I know, a lot of the time you have no other choice but it should be a last resort, not the first option you go for.

When it comes to GameGuard and other Asian Anti-cheat software, the only thing you need to do, is to exclude the entire game folder.

I had issues getting this game to launch because of GameGuard myself, but as i've got experience with these Asian anti-cheats, i just put the entire game folder on the exclusion list and got the game running.

Adding your game folder to the Exclusion list should be the first thing you try, not turning off your security measures.

[Prokaizer]

Sometimes the game won't launch cause GG stuck in loading screen and the only way to launch the game is to reset my whole PC.
This GG is a very bad programm.
People are 100% right and complain about it.

[NeoDrive]

Same issue nothings helped ready to give up

[Oxolane]

I found a possible a possible fix if you go to where you saved your hell divers and find your exe file and go to properties and check run as administrator it fixed my issue. C:\Steam\steamapps\common\Helldivers 2 (OR WHERE YOUR GAME IS INSTALLED)
Also there's this guide

[Luna ~]

just use microsoft defender, using anything else at this day in age as a AV is wack.