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Phantasy Star Online 2 New Genesis

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Renzetsu Jun 30, 2021 @ 9:45pm
Did not receive AC in game credit after Steam purchase
Just like the title says. Made a purchase for AC in game credits and do not see them at all. Any feedback appreciated. Thank you.
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Showing 1-11 of 11 comments
Oni Jun 30, 2021 @ 9:46pm 
If it was your first time buying AC it takes 24-48 hours to authenticate usually.
#1
Renzetsu Jun 30, 2021 @ 10:04pm 
Originally posted by Oni:
If it was your first time buying AC it takes 24-48 hours to authenticate usually.

I see thank you
#2
SonnoMaku Jun 30, 2021 @ 10:53pm 
Actually just went through this earlier. The 24 hour hold sucks. Wont get mine until after 8pm tomorrow. :bloodstain2:
#3
. Jul 1, 2021 @ 8:02am 
Interesting... I got impatient and bought the cheapest AC item an hour before the 24th hour to see if it works. Nothing happens. Will this reset the initial 24-48 hours?
#4
Kossy Jul 1, 2021 @ 8:05am 
Nope. You just have to wait a full 24 hours for your first purchase (on a rare case it's 48 hours) and anything else done in that time will come through at the same time as the first.
#5
Stnank Jul 1, 2021 @ 9:15am 
After your first wait though, any following AC purchase will be instantaneous.
#6
Oni Jul 1, 2021 @ 9:34am 
Only thing in NGS worth spending AC on is the shop pass anyway
#7
Renzetsu Jul 13, 2021 @ 10:54pm 
@Oni - True actually it was for base/classic PSO2 tickets to be liquidated into meseta for past ticket items I'm trying to get.

@Everyone - Update; Since I have filed a complaint with Paypal because of my unawares of the 24hour thing, Steam has now suspended my account until August and in result PSO2 suspended my account under 816. Basically Paypal retrieved the refund and now Steam thinks I did something fraudulent. On record I have sent 2 complaint tickets during the time of making this initial post. I have sent Steam another support ticket addressing this new issue and they haven't yet got back to me. I will probably make another post regarding the PSO2 suspension under 816.
Last edited by Renzetsu; Jul 13, 2021 @ 10:57pm
#8
UrbanMech Jul 13, 2021 @ 11:04pm 
Originally posted by Renzetsu:
@Oni - True actually it was for base/classic PSO2 tickets to be liquidated into meseta for past ticket items I'm trying to get.

@Everyone - Update; Since I have filed a complaint with Paypal because of my unawares of the 24hour thing, Steam has now suspended my account until August and in result PSO2 suspended my account under 816. Basically Paypal retrieved the refund and now Steam thinks I did something fraudulent. On record I have sent 2 complaint tickets during the time of making this initial post. I have sent Steam another support ticket addressing this new issue and they haven't yet got back to me. I will probably make another post regarding the PSO2 suspension under 816.

You should NEVER dispute charges like that. Always go through the seller first.

Surprised you weren't perma banned from Steam as well. Lucky there. Well you might not ever get your PSO2 account back unless maybe you work with them to pay again the charges you charged back but not guaranteed.
Last edited by UrbanMech; Jul 13, 2021 @ 11:17pm
#9
Renzetsu Jul 13, 2021 @ 11:22pm 
Originally posted by NuclearPenguin:
Originally posted by Renzetsu:
@Oni - True actually it was for base/classic PSO2 tickets to be liquidated into meseta for past ticket items I'm trying to get.

@Everyone - Update; Since I have filed a complaint with Paypal because of my unawares of the 24hour thing, Steam has now suspended my account until August and in result PSO2 suspended my account under 816. Basically Paypal retrieved the refund and now Steam thinks I did something fraudulent. On record I have sent 2 complaint tickets during the time of making this initial post. I have sent Steam another support ticket addressing this new issue and they haven't yet got back to me. I will probably make another post regarding the PSO2 suspension under 816.

You should NEVER dispute charges like that. Always go through the seller first.

Surprised you weren't perma banned from Steam as well. Lucky there. Well you might not ever get your PSO2 account back unless maybe you work with them to pay again the charges you charged back but not guaranteed.

Well that was not intended and it isn't fraud if I am trying to resolve the misunderstanding. Sorry if you work for Steam or Sega.
#10
PooFlinger Jul 13, 2021 @ 11:40pm 
Originally posted by Renzetsu:
Originally posted by NuclearPenguin:

You should NEVER dispute charges like that. Always go through the seller first.

Surprised you weren't perma banned from Steam as well. Lucky there. Well you might not ever get your PSO2 account back unless maybe you work with them to pay again the charges you charged back but not guaranteed.

Well that was not intended and it isn't fraud if I am trying to resolve the misunderstanding. Sorry if you work for Steam or Sega.

not saying you are but its a common scam on f2p games or really most games that take money for X... in return pubs started cracking down... also its in the tos so its not like they didn't tell you and you agreed.. people just don't read or even look it over... kinda like the 24h ac purchase
#11
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Date Posted: Jun 30, 2021 @ 9:45pm
Posts: 11

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