i played 9 hours ,long ago,now i come back to play an it wants cd key?whatsup with that?

[SBones]

this game is not something that should be shut down wither,theres crap games still online,this was fun an a dam shame,if somethings multiplayer an sold it should still be online somehow,shouldent be so hard for such a big company to do.im sure some teenagers witha few bucks could get a server to play this.what a joke.an i still cant ever login to dirt 3 once since i bought it an even after tech support to both steam an gfwl >:-<

[Garmonbozia81]

If you have played the game before, please try the following:
1. Log into your Games For Windows Marketplace client.
2. Click the Downloads tab.
3. Click the icon for Age of Empires Online.
4. Click View Game Keys.
5. You will see a numerical code under LIVE access code. Enter this code when prompted in-game.
If this doesn’t work, follow steps 6-8:
6. Search for Windows Update from the start bar and click Check for Updates.
7. Run any necessary updates and restart your computer.
8. Run Age of Empires Online again.

Please let me know if you were able to find the product key.

[Faalagorn]

I have a similar situation - I played AoEO a while to check it out back when it was released on Steam. Recently I wanted to play the game again, just to realize that I have no CD-key for it nor on Steam and I don't have the game registered on Games for Windows Live! Marketplace either at all. Which is funny, as I was able to play the game and even got some achievements (my gamertag is same as here - Faalagorn[live.xbox.com]). I even have one paid DLC bought for the game back on Steam Sale (Summer Exclusive DLC).

So far I had no problems playing other GFWL games, including free games such as Microsoft Flight on Steam or Tinker outside it - both which I have properly added in Marketplace client.

Is there any chance of retrieving the cd-key so I can at least play the game once more before it's shut down completely?

[Garmonbozia81]

Originally posted by Faalagorn:

I have a similar situation - I played AoEO a while to check it out back when it was released on Steam. Recently I wanted to play the game again, just to realize that I have no CD-key for it nor on Steam and I don't have the game registered on Games for Windows Live! Marketplace either at all. Which is funny, as I was able to play the game and even got some achievements (my gamertag is same as here - Faalagorn[live.xbox.com]). I even have one paid DLC bought for the game back on Steam Sale (Summer Exclusive DLC).

So far I had no problems playing other GFWL games, including free games such as Microsoft Flight on Steam or Tinker outside it - both which I have properly added in Marketplace client.

Is there any chance of retrieving the cd-key so I can at least play the game once more before it's shut down completely?

The game should show up in your Marketplace, since your game progress is attached to your Gamertag, no matter whether you installed it through Steam or GfWL. If the above instructions don't work for you, please submit a ticket and make sure to reply to the auto-reply, so that we can further assist you: http://www.ageofempires.com/contact.aspx