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Torchlight III

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Phoebe Bridgers 13. čvn. 2020 v 22.06
Crashing at start over and over again (UE4 Crash Report)
I was able to play for a few minutes until it crashed and it just kept asking me to report and report the crash again and again. I am seriously considering a refund now.
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Zobrazeno 1–15 z 16 komentářů
Arc 14. čvn. 2020 v 12.37 
Does the UE4 crash report produce any callstack (i.e. is it empty or does it have some info) ?
#1
Phoebe Bridgers 15. čvn. 2020 v 6.55 
Arc původně napsal:
Does the UE4 crash report produce any callstack (i.e. is it empty or does it have some info) ?
Here is what it says:

Fatal error: [File:Unknown] [Line: 819]
Rendering thread exception:
Fatal error: [File:Unknown] [Line: 249]
Result failed
at d:\sandbox\update11-01\__ENGINE\87602\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:361
with error 8876017C


0x00007ffd4ad2a799 KERNELBASE.dll!UnknownFunction []
0x00007ff73e5e04f7 Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73e5e222c Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73e5a56da Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73e56bfb9 Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73e9ff173 Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73e9ebe64 Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73e9f5037 Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73ef491ab Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73ef46d77 Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73f0ec4cc Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73f0ee779 Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73e4c2d93 Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73ef8e462 Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73ef8f098 Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73e5ea6eb Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ff73e5e7bcc Frontiers-Win64-Shipping.exe!UnknownFunction []
0x00007ffd4b497bd4 KERNEL32.DLL!UnknownFunction []
0x00007ffd4d40ce51 ntdll.dll!UnknownFunction []



#2
Arc 15. čvn. 2020 v 7.01 
Did you use custom Engine.ini or custom launch Options (such as -dx12) ?

Do you have any other app hooking into the game (anything with overlay, so Discord, overwolf, DXtory, Fraps, RTSS, etc.) ?
Naposledy upravil Arc; 15. čvn. 2020 v 7.18
#3
Phoebe Bridgers 15. čvn. 2020 v 18.12 
Arc původně napsal:
Did you use custom Engine.ini or custom launch Options (such as -dx12) ?

Do you have any other app hooking into the game (anything with overlay, so Discord, overwolf, DXtory, Fraps, RTSS, etc.) ?

none that i know of. in case, how do i check, esp that engine.ini or custom launch options?
#4
Arc 15. čvn. 2020 v 23.03 
Have you verified game files in Steam yet ?

If so, reinstall drivers for your graphics card.
#5
Phoebe Bridgers 15. čvn. 2020 v 23.05 
Arc původně napsal:
Have you verified game files in Steam yet ?

If so, reinstall drivers for your graphics card.
have verified files, and i have the latest drivers installed just yesterday.

I tried putting -dx12 in the custom launch options. The game launched however it says "No Platform Available".
#6
Arc 15. čvn. 2020 v 23.11 
Remove it as per the hint of me asking if you modified the game for some reason which is often the cause of these issues to begin with :3

One thing is that latest driver might not be the most stable (see how many Hotfix releases Nvidia has for past year and a half and AMD had struggled with issues also).

Additionally it might be caused by conflicts in settings, go to "%LOCALAPPDATA%\Frontiers\Saved\Config\WindowsNoEditor" directory (you can copy & paste it without quotes into file explorer) and remove (and make a backup of somewhere) "GameUserSettings.ini" file.
#7
Phoebe Bridgers 16. čvn. 2020 v 4.41 
Arc původně napsal:
Remove it as per the hint of me asking if you modified the game for some reason which is often the cause of these issues to begin with :3

One thing is that latest driver might not be the most stable (see how many Hotfix releases Nvidia has for past year and a half and AMD had struggled with issues also).

Additionally it might be caused by conflicts in settings, go to "%LOCALAPPDATA%\Frontiers\Saved\Config\WindowsNoEditor" directory (you can copy & paste it without quotes into file explorer) and remove (and make a backup of somewhere) "GameUserSettings.ini" file.

I did what you asked (delete the GameUserSettings.ini" file but it still won't launch. When I put the "-dx12" as a custom launch however, the game starts, plays the music, but it says "No Platform Detected". One time, it said that my video card crashed.
#8
Phoebe Bridgers 16. čvn. 2020 v 4.54 
Do you think changing anything in the registry would be of any help? (i don't know where the registry keys for TL3 are)
#9
Phoebe Bridgers 16. čvn. 2020 v 5.02 
no dev seem to be noticing this too. ugh.
#10
Arc 16. čvn. 2020 v 5.28 
Shmloos the Shmloss původně napsal:
When I put the "-dx12" as a custom launch however, the game starts, plays the music, but it says "No Platform Detected". One time, it said that my video card crashed.
The game package is probably not cooked with DX12 RHI in the first place and like i said, some assertions in UE4 are triggered by user modifying the game.

Shmloos the Shmloss původně napsal:
I did what you asked (delete the GameUserSettings.ini" file but it still won't launch.
I assume with the exact same assertion ?

One more thing to check is to disable Steam Cloud for the game and remove the same file again, assuming this game uses Steam Cloud it may be just replacing missing file with Steam Cloud one.

Beyond this, it is likely caused by your system or driver setup.
Ensure your OS is running in Performance Mode (Windows Power Management > Power Plan) and check the same in your respective video card driver.

All this is assuming your PC meets minimum specifications for the game.

Shmloos the Shmloss původně napsal:
no dev seem to be noticing this too. ugh.
As for devs not responding, it'll come eventually, they do have a lot of boards to keep checking and i am really sorry for the support guy who needs to go through shedloads of unnecessary tickets only because the game was rushed into EA with largely untested online environment :3
Naposledy upravil Arc; 16. čvn. 2020 v 5.28
#11
Phoebe Bridgers 16. čvn. 2020 v 6.36 
My system runs games AC:Odyssey and GTA V which have more demanding specs than TL3.
#12
Arc 16. čvn. 2020 v 7.02 
It really does not matter one bit :3
#13
Alucardzera 17. čvn. 2020 v 8.32 
i maid everything and still cant play the game... =(
#14
Alucardzera 17. čvn. 2020 v 8.33 
LoginId:ea66a2b6419c9c880d59fb8f0f8311d5
EpicAccountId:

Assertion failed: [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0005 - 'REMOVED')

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kernel32
ntdll
#15
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Torchlight III > Bug Reports / Technical Issues > Detaily tématu
Datum zveřejnění: 13. čvn. 2020 v 22.06
Počet příspěvků: 16

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