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There may be a way of solving the problem and still be able to use 4k, it was discussed in threads a while ago but the resolution I use, with is approximately what you said is, I believe supported, or close to it. It is possible to use resolutions that mess up the quest menus slightly and still be able to run at that, but full 4k resolution (roughly 4000x2000) does not work, at least unless you apply and have success with whatever fix some players may have found (check earlier threads for that if desired).
I don't know if this was ever fixed (and I suspect it was not).