Steam Key doesn't work

[ZenKonMar]

Does anyone else have the issue where you can't redeem the purchased key on steam by saying '' The product code requires your ownership of another product before activation''
I paid for the entire game,tf does that mean?

[きょすけ]

https://steamcommunity.com/app/1020790/discussions/0/5715692378859596000/

So if you purchased the steam key for any reseller, most of them are having an issue due to the shinobi striker bonus content, which is preventing anyone from redeeming the key unless shinobi striker is on the library.

Some users have "fixed" the issue by purchasing shinobi striker, but this personally irks me, as why would I have to waste other money especially since the issue is on bamco side.

[majin]

never buy keys for new games pre-release.

[UndeservingHero]

Originally posted by きょすけ:

https://steamcommunity.com/app/1020790/discussions/0/5715692378859596000/

So if you purchased the steam key for any reseller, most of them are having an issue due to the shinobi striker bonus content, which is preventing anyone from redeeming the key unless shinobi striker is on the library.

Some users have "fixed" the issue by purchasing shinobi striker, but this personally irks me, as why would I have to waste other money especially since the issue is on bamco side.

this worked for me so thank you. this is a tremendous ♥♥♥♥ up on Bandai Namco. will think twice before buying a new release from them.

[LuciferMorningstarGaming]

Originally posted by きょすけ:

https://steamcommunity.com/app/1020790/discussions/0/5715692378859596000/

So if you purchased the steam key for any reseller, most of them are having an issue due to the shinobi striker bonus content, which is preventing anyone from redeeming the key unless shinobi striker is on the library.

Some users have "fixed" the issue by purchasing shinobi striker, but this personally irks me, as why would I have to waste other money especially since the issue is on bamco side.

Thank you very much for helping to solve the issue.

[FriendoFox :3]

This is ABSURD. I was just linked to this thread through Kinguin Support.
HOW IS THIS EVEN POSSIBLE?????????

[Jake]

Originally posted by FriendoFox:

This is ABSURD. I was just linked to this thread through Kinguin Support.
HOW IS THIS EVEN POSSIBLE?????????

Kinguin is a grey market and isn't actually an authorised retailer such as Gamesplanet or Humble Store.

I admittedly do not know what process is being used by whoever is selling the keys to obtain them, but there's a pretty decent chance the keys were never meant to be resold which may be why it's requiring ownership of Shinobi Strikers in order to redeem the key.

Unfortunately I already own Shinobi Strikers so I had no chance of encountering this issue when redeeming my key from Gamesplanet.

If anyone got their keys from an authorised retailer and had this issue please let me know as it would be good information to have.

[きょすけ]

Originally posted by FriendoFox:

This is ABSURD. I was just linked to this thread through Kinguin Support.
HOW IS THIS EVEN POSSIBLE?????????

It's because it is a grey market, as Jake said, so they can't contact bandai.

Originally posted by Jake:

If anyone got their keys from an authorised retailer and had this issue please let me know as it would be good information to have.

I can confirm that the issue is affecting official/legal key resellers as well, fanatical, gamersgate, wingamestore, you name it, the issue is on bamco side, as the original keys had the striker bonus bundled in, and since the issue occurred on steam itself first but was fixed days later, all the keys already bought by legit resellers were still affected by the bug (as they were generated by the publisher prior to the aforementioned fix).

[wizard master結城晶子リ]

Originally posted by El Sexto Espada:

Originally posted by きょすけ:

https://steamcommunity.com/app/1020790/discussions/0/5715692378859596000/

So if you purchased the steam key for any reseller, most of them are having an issue due to the shinobi striker bonus content, which is preventing anyone from redeeming the key unless shinobi striker is on the library.

Some users have "fixed" the issue by purchasing shinobi striker, but this personally irks me, as why would I have to waste other money especially since the issue is on bamco side.

this worked for me so thank you. this is a tremendous ♥♥♥♥ up on Bandai Namco. will think twice before buying a new release from them.

maybe dont by from 3rd party sites the reaison for said bug is because of the pre--order bonus for strikers witch is needed to be added as dlc for the game witch is why that thing happens

[Kaminari Kid]

I emailed cdkeys support on this. Went back and forth for a while, but they understood the situation. I explained to them I don't have Shonobi Strikers and I don't intend on buying it. They eventually granted me a full refund.