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VII is the only KQ game that has this issue I believe as the other 6 should already have the correct DOS video files installed.
I might try reapplying the patch, but this time there should be an option on the patch installer to download and apply DOS video files for KQVII. Just look for the check box. You could also try installing JUST the video files. They're available at the linked website as well.
This is the file you would be looking for:
King's Quest VII DOS Movies (KQ7_DOS_Movies)
If all else fails, then unfortunately a reinstall might be in order. I can't remember if this game saves to the Steam Cloud or not, but it should be easy enough to copy/paste your saved games folder to a backup if it doesn't.
GL with it. They're old games but there are easy solutions out there that don't require manually setting up DOSBox.
Same thing happened to me. First of all, I had to uninstall the patch. When reinstalling, I had to click "no" when it prompted me to browse to find the DOSbox I wanted to use (same with something called skumm somethingorother). For some reason if I browsed to the proper DOSbox, it just deleted the DOSbox folder. Anyway, I let it run through the whole install again and it still gave me the error when I tried to use the desktop shortcut. Turns out there's now a new folder called "King's Quest Collection" within the existing KQ collection folder. I have to start the games from within that new folder now, but they do work.
Edit: also my saved games are now gone.