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Tetris® Effect: Connected

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Artorias 2021 年 8 月 20 日 上午 9:27
Game crashes bevore start-screen
Hi, i got the problem that the game crashes immediatel after starting it.

The screen gose to black, an a unreal-engine-report that i cant see pops up, then i have to shut down all prozesses with the tastmanager.

My drivers are up to date and i reinstallt the game 2 times.
___

Any one else her with the same problem, or an idea how to fix that ?
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正在显示第 31 - 45 条，共 45 条留言
Cazzie 2021 年 8 月 31 日 上午 8:10 
引用自 KoalaAids：
引用自 Kazi：

just did this and still doesn't work AAAA

Also sonic studio has a new update that you gotta restart your computer after downloading it for it to take effect

i already had it, i think it came with my motherboard software
#31
Kelsier 2021 年 8 月 31 日 上午 11:08 
引用自 KoalaAids：
ok guys i got it to work. i went into sonic studio 3 went into advanced mode and turned on device routing and sonic studio effects then i went down to tetris and under device routing i selected my audio deve and under studio effects i put gaming also at the top of advanced i clicked on the ss3 icon next to my audio device and put dynamic

Thaaaaank you so much! It worked for me with this! :-)
#32
Cazzie 2021 年 8 月 31 日 下午 3:36 
i really hope this is getting fixed ASAP, i bought this game few days ago cause i wanted to sit back and relax playing some nice looking tetris while in VR but game just doesn't want to start :steamsalty:
#33
Koala Herpes 2021 年 8 月 31 日 下午 4:55 
引用自 Kazi：
i really hope this is getting fixed ASAP, i bought this game few days ago cause i wanted to sit back and relax playing some nice looking tetris while in VR but game just doesn't want to start :steamsalty:

did you try restarting your pc then doing what i said? also if you have a nvidia card theres a bew update for that as well
#34
Koala Herpes 2021 年 8 月 31 日 下午 4:56 
引用自 Kelsier：
引用自 KoalaAids：
ok guys i got it to work. i went into sonic studio 3 went into advanced mode and turned on device routing and sonic studio effects then i went down to tetris and under device routing i selected my audio deve and under studio effects i put gaming also at the top of advanced i clicked on the ss3 icon next to my audio device and put dynamic

Thaaaaank you so much! It worked for me with this! :-)
glad it worked for you too
#35
Sarah ⭐ 2021 年 8 月 31 日 下午 5:26 
Hey everyone! We've found a really weird bug that might be causing some of your issues -- can you please check to see if you've got an outdated version of the Epic Games launcher installed on your PC and either update that launcher or uninstall it? It's worked for a few players so far! :steamdance:
#36
<3 Chetyre 2021 年 8 月 31 日 下午 9:14 
引用自 Sarah ⭐：
Hey everyone! We've found a really weird bug that might be causing some of your issues -- can you please check to see if you've got an outdated version of the Epic Games launcher installed on your PC and either update that launcher or uninstall it? It's worked for a few players so far! :steamdance:
I had a ticket open about the game not launching (#633). We first tested with removing the gameoverlayrenderer.dll before launching that game and that seemed to help. After seeing your response here, I tested what you suggested and can confirm that it worked for me. I had honestly forgotten I even had the epic launcher installed since I never play anything on there. Tested both vr and non vr versions.
#37
Kelsier 2021 年 9 月 1 日 上午 7:34 
引用自 Sarah ⭐：
Hey everyone! We've found a really weird bug that might be causing some of your issues -- can you please check to see if you've got an outdated version of the Epic Games launcher installed on your PC and either update that launcher or uninstall it? It's worked for a few players so far! :steamdance:

I don't have the Epic launcher installed, never had. The workaround KoalaAids described some posts above worked fine, don't have any sound now though. But at least I can play until it's fixed. :steamthumbsup:
#38
Cazzie 2021 年 9 月 1 日 上午 11:14 
此留言正在等待我们的自动内容检查系统分析。在我们证实其内容无害之前（例如试图窃取信息的钓鱼站点链接），留言将暂时隐藏。
#39
Koala Herpes 2021 年 9 月 1 日 下午 12:33 
引用自 Kelsier：
引用自 Sarah ⭐：
Hey everyone! We've found a really weird bug that might be causing some of your issues -- can you please check to see if you've got an outdated version of the Epic Games launcher installed on your PC and either update that launcher or uninstall it? It's worked for a few players so far! :steamdance:

I don't have the Epic launcher installed, never had. The workaround KoalaAids described some posts above worked fine, don't have any sound now though. But at least I can play until it's fixed. :steamthumbsup:

Next to the routing and sonic studio there should be a volume bar. For me I have the routing set to my TV and studio set to gaming and the red bar all the way up. After the 1st boot up of those settings I decided to try my luck and undo them and the game still booted up but I ended up putting them back because it sounded better. Make sure in the basic settings has the same audio output as your routing and I clicked on the ss3 button in basic setting and changed it to dynamic. Hope that helps
#40
Kelsier 2021 年 9 月 1 日 下午 1:15 
引用自 KoalaAids：
引用自 Kelsier：

I don't have the Epic launcher installed, never had. The workaround KoalaAids described some posts above worked fine, don't have any sound now though. But at least I can play until it's fixed. :steamthumbsup:

Next to the routing and sonic studio there should be a volume bar. For me I have the routing set to my TV and studio set to gaming and the red bar all the way up. After the 1st boot up of those settings I decided to try my luck and undo them and the game still booted up but I ended up putting them back because it sounded better. Make sure in the basic settings has the same audio output as your routing and I clicked on the ss3 button in basic setting and changed it to dynamic. Hope that helps

I noticed that I had my onboard audio selected before, now I changed it to the headphones that I use and turned up the volume. The sound works, but it sounds terrible. I'll keep experimenting with the settings, but I'm glad the game is working. Thanks again!
#41
Gemfruit 2021 年 9 月 1 日 下午 1:27 
引用自 Kelsier：
引用自 KoalaAids：

Next to the routing and sonic studio there should be a volume bar. For me I have the routing set to my TV and studio set to gaming and the red bar all the way up. After the 1st boot up of those settings I decided to try my luck and undo them and the game still booted up but I ended up putting them back because it sounded better. Make sure in the basic settings has the same audio output as your routing and I clicked on the ss3 button in basic setting and changed it to dynamic. Hope that helps

I noticed that I had my onboard audio selected before, now I changed it to the headphones that I use and turned up the volume. The sound works, but it sounds terrible. I'll keep experimenting with the settings, but I'm glad the game is working. Thanks again!


Bluetooth by any chance? I have a nice pair of Sony headphones that show up twice in audio settings, once normal, once as "hands free AG audio device", or something along those lines, the latter sounding like absolute ♥♥♥♥.
#42
Kelsier 2021 年 9 月 2 日 下午 12:01 
引用自 Gemfruit：
引用自 Kelsier：

I noticed that I had my onboard audio selected before, now I changed it to the headphones that I use and turned up the volume. The sound works, but it sounds terrible. I'll keep experimenting with the settings, but I'm glad the game is working. Thanks again!


Bluetooth by any chance? I have a nice pair of Sony headphones that show up twice in audio settings, once normal, once as "hands free AG audio device", or something along those lines, the latter sounding like absolute ♥♥♥♥.

I'm using my Hyper X Cloud Alpha S headphones via USB. They actually sound pretty ok, but with the settings in Sonic Studio 3 the sound is very crappy. But hopefully the game is gonna be fixed soon and I can use my normal settings.
最后由 Kelsier 编辑于; 2021 年 9 月 2 日 下午 12:01
#43
FullMetalNapkin 2021 年 9 月 5 日 上午 7:00 
I opens I’m VR mode and it’s fine now
#44
Artorias 2021 年 9 月 8 日 上午 9:05 
Game still crashes, no idea why this is still not fixed.
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LoginId:a44e3fdf45e38f5b1184688ad41d08f6
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

TetrisEffect_Win64_Shipping
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kernel32
ntdll
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Is my system the problem ?
Never in my life, i got such huge technical problems with a game.
#45
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发帖日期： 2021 年 8 月 20 日 上午 9:27
回复数： 45

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