Tetris® Effect: Connected

Tetris® Effect: Connected

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ShinMasaki Aug 20, 2021 @ 1:39am
Multiple monitor fix?
Does anyone know of a fix for this game with multiple monitors? The game can't seem to lock onto the correct monitor or resolution, sometimes switching between resolution modes and/or monitors mid game. Like I will be playing the game in borderless 1920 x 1080, then when I enter a match, the game will auto adjust resolution to some garbage lower resolution full screen and has a mountain of input delay.

I have tried it in windowed 1366 x 768 set to monitor 1 and the menu is good, but the moment I try to enter a match, it will still try to auto select a new resolution, force it into full screen, and on monitor 2, with terrible artifacting and input delay.

I figured the game wanted me to play on monitor 2 with the same settings, so I tried putting it to low res, full screen, monitor 2, but then it blinked over to monitor 3 in a super blown up 640 x 480, which I had to Alt + Enter to recorrect to proper screen proportions.

Checking around to see if anyone else has had similar issues and/or if anyone knows of a fix for this.

Intel i7-7740X
32 GB RAM
RX 580 GPU
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Showing 1-5 of 5 comments
Shoshin Aug 28, 2021 @ 2:06am 
I'm having similar issues, My "main" monitor is my middle one, and although the game lets me switch to the 1440p resolution, it also seems to be triggering some sort of borderless windowed mode
[SpacegunX] Nov 9, 2021 @ 6:21pm 
Same weird problem, I can't seem to do anything about it
Awipka Nov 10, 2021 @ 2:13am 
I have 2 monitors setup, use borderless mode and didn't experience any issues like that. Both have 1080p resolution, GPU is GTX 1070.
It looks like only 3(+?) monitors setup is affected, but need more people to confirm or deny.
Sarah ⭐ Nov 11, 2021 @ 10:40am 
This is really strange, did anyone notice when this first started happening (was it a recent update?) If you could please send us a bug report that would be valuable, definitely want to get this issue fixed up asap! :)

Report a bug here: https://enhance-experience.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001720252
Gemfruit Nov 11, 2021 @ 12:18pm 
Originally posted by Sarah ⭐:
This is really strange, did anyone notice when this first started happening (was it a recent update?) If you could please send us a bug report that would be valuable, definitely want to get this issue fixed up asap! :)

Report a bug here: https://enhance-experience.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001720252

I actually reported something that seems to be incredibly close to this, or identical, about a month or two ago. The ticket is marked as closed, but I can confirm that I still regularly see the game switch to my secondary monitor, and default to a resolution of 3620x2036, which can only be set back to 2560x1440 when I switch the monitor back to the correct monitor, then manually change the resolution off of the 3620x2036 (no idea why this is picked) resolution.

https://enhance-experience.zendesk.com/hc/en-us/requests/996
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Date Posted: Aug 20, 2021 @ 1:39am
Posts: 5