Game wont install, times out

[Dood]

I just bought Offworld Trading Company, and it wont install. when i initiate install it sits on "Creating local game cache files..." for like 1-2mins, downloads nothing and then connection times out everytime. no other issues, everything else works fine. iv'e read other ppl are having some issues since last steam update.

[The Giving One]

Chack this list for any programs you may have...especially antivirus..

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Make sure you have the latest drivers and such for your PC concerning hardware and that windows is fully up to date.

Next, you can try to change your download region from Steam to see if that helps.

EDIT...if you are using a router, try bypassing it with an ethernet cable if you can to see if that helps.

You can lastly boot into safe mode with networking and see if that helps when you run Steam and try to download the game. If it does, then something is blocking features of Steam on your PC.

[Dood]

what does bypassing it with an ethernet cable mean?

[Tev]

Originally posted by Dood:

what does bypassing it with an ethernet cable mean?

By using a LAN cable; instead of relying on wireless Internet connectivity.

[Dood]

thought so, yeah i got a cable connection, wouldn't have it any other way :)
also, how do you boot into safe mode?

[Tev]

Originally posted by Dood:

thought so, yeah i got a cable connection, wouldn't have it any other way :)
also, how do you boot into safe mode?

Press F8 during the boot.

[Dood]

thought so too, i rebooted before, but i didnt see that startup screen...went to windows screen really fast, ill try it again

[Tev]

Originally posted by Dood:

thought so too, i rebooted before, but i didnt see that startup screen...went to windows screen really fast, ill try it again

You can alternatively use MSConfig.

Hold down Windows -button and press R
run.exe opens up
Type in msconfig and press Enter.
Click the Selective Startup -option
Untick Load Startup Items
Select the Services -tab
Check Hide all Microsoft services
Disable All
Apply & Close
Restart PC

[Dood]

wow thats really technical lol, k ill try that tyty :)

[Dood]

hmm, it wont let me unselect avast from that list of start up applications, each time i unselect it and hit apply, it re selects it...

[Tev]

Originally posted by Dood:

hmm, it wont let me unselect avast from that list of start up applications, each time i unselect it and hit apply, it re selects it...

I'll guarantee that Avast likely won't cause an issue.
You can alternatively head over to

1. Avast
   
2. Settings
   
   • Active Protection
   • File System Shield
     
   • Customize
     
     • Exclusions
       

       C:\Program Files (x86)\Steam\SteamApps\*

3. [Add]
   
4. [OK]

EDIT: I forgot to mention: If Steam does decide to work; you'll have to start bruteforcing to see what's ultimately causing the issue (by slowly enabling the applications again.)

[The Giving One]

@ Teutep..

"I'll guarantee that Avast likely won't cause an issue."

But Avast is on the list. I am not trying to correct you at all. Just curious as to your input on that.

[Dood]

oh i see,hmm i didnt think avast would cause a problem, it hasnt in the past when ive downloaded/installed many things includings games from here. but still no luck in this safe mode...

[Tev]

Originally posted by The Giving One:

@ Teutep..

"I'll guarantee that Avast likely won't cause an issue."

But Avast is on the list. I am not trying to correct you at all. Just curious as to your input on that.

Fair enough; it is still dependent on the other software on the computer as well - so Avast could prove itself an issue.

[The Giving One]

@Teutep...Ok..thanks for that and you are right also. I was just curious and not trying to be rude at all. Sorry for the slight derail here...

To the OP...Can you please give us some detail as to what exactly happens when you are in safe mode and try to launch Steam and download that way ? Error messages ? PC activity ?

[Tev]

Originally posted by The Giving One:

@Teutep...Ok..thanks for that and you are right also. I was just curious and not trying to be rude at all. Sorry for the slight derail here...

To the OP...Can you please give us some detail as to what exactly happens when you are in safe mode and try to launch Steam and download that way ? Error messages ? PC activity ?

Ah no, you don't have to apologize as it was right of you to correct me.