Character won't stop spinning

[malubv]

When I try to play L4D2, my character won't top spinning in its same axis. I have no control over it and, as a result, I can't play the game at all. I was wondering if anyone knows how to fix this? I've noticed some people have the same problem but no one has posted anything about how to fix this problem. Help would be appreciated!

[Archlion]

Unplug your controller. You can thank me later.

[malubv]

That's the thing, I don't have any controller plugged in. I only use an Apple Magic mouse.

[malubv]

I've tried playing with another mouse, thinking it might be something related to my magic mouse, but no luck

[Pirate☠️Pocah]

check to see if controller is enabled in the options. if it is, then disable it.

[malubv]

Tried doing that but the problem is still there.

[shawn]

I have the same problem on my Mac. Nothing plugged in. Reset the keyboard/mouse settings to default settings, disabled gamepad in settings. Nothing helps. Any clues?

[soumn]

Have you already tried to contact support? I have the same problem and I did that. They told me to reinstall the game but it did solve the issue for me. You could try that.