Railway Empire has stopped working and is closing

[MalistiX]

7 times in less then 7 minutes

Ryzen 1700
1080GTX
16GB Memory

Windows 10 64 bit

[Skybreaker]

Hi MalistiX,
all drivers up-to-date?
Are you getting any kind of error-message?
Also please do the following (in order to probably get an error-message):
- Please right-click on "Railway Empire Beta" in your Steam library
- Now select "Properties"
- Switch to the tab "Local Files"
- Select "Browse Local File"
- In the newly opened folder try starting the game .exe directly (best as administrator) and check, if you might receive an error-message.

-cheers

[MalistiX]

checked as administrator, started the game, pressed free mode selected my character build a train station and bam the game closed.

I am getting the generic windows message that the program closed.
My drivers are up to date I checked with Gforce Xperience, this is the first game where my pc crashed since I build it last year.

[Maria]

Hi MalistiX,

Some additional suggestions:

1. Verify files of "Railway Empire"
2. Please observe the suggestions of the following discussion: http://steamcommunity.com/app/503940/discussions/0/1693785669855866690/?tscn=1516993963
4. If nothing of that helps, reinstall the game

[MalistiX]

reinstalling the game didn't work I installed it on my D: initially then redownload to my SDD (C:) and it keeps crashing, what a disaster.

[Maria]

The developers are trying to track the issue why some players can't start the game.

For now they ask to make this:
1. Go to properties of Railway Empire
2. Navigate to the "Local Files" tab and click "Browse local files..."
3. Double-click on RailwayEmpire.exe and directly launch (Steamcleint has to be running)

Now you should get a proper error message. (for example vcredist-DLL is missing)

Please tell has what happens at this point.

[MalistiX]

the game starts fine I don't have issues with starting the game, when I go into free mode and play the game it crashes after 1-4 minutes

[Skybreaker]

Hello Malistix,
are you still having problems, or did it solve?
-cheers

[MalistiX]

I had the game open to earn the steam trading cards, so it doesn't crash in the menu but I tried to play the free mode twice, once it worked for 20 minutes and the pc just restarted itself, i checked temperatures and they where fine and I have play 100's of hours of much more intensive games, so its not a problem with my hardware.

The other time it once again closed, I tried to ctr+shift+esc and make a dump but the screen was just all black with the windows error and I couldn't tab to the other window, this game just doesn't work for me at all.

[Skybreaker]

What about sound driver update and/or switching the game's language?
-cheers

[Maria]

Hi again,

unfortunately there is no other possibility to track down your problem without crash dumbs. Could you please provide Gaming Minds with you crash files?

1. Create a DxDiag file
2. When RE crashes, don’t close the process yet. Instead Press CTRL + SHIFT + ESC to open the Task Manager
3. Right-click “Railway Empire”
4. Select “Create Dump File” - this will take a moment
5. After this you will receive a message that states that the file was successfully created and the path the file was saved to.
6. Navigate to the .dmp-file and zip it together with the DxDiag file
7. Upload the .zip-file to:

https://onedrive.live.com/?authkey=%21AFejdpjY_2HFLBs&id=47D9E4822F2EE155%21108&cid=47D9E4822F2EE155

[MalistiX]

I fixed the problem by playing on my laptop, good luck with fixing it on a later date with my desktop, i dont have any intention to play it on my desktop untill some patches i tried a few times to make a dump but the screen just goes full black and its impossible to make a dump file