The Sims™ 3

The Sims™ 3

Ginner Oct 29, 2014 @ 9:04am
password AND email
i'm logged into my steam but forgot my password AND my email has gone. I don't know what to do because i have 100's of pounds worth of games on my account and can't afford to buy them all back again. Please reply because i'm in bits.
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cruinne Oct 29, 2014 @ 12:00pm 
You should contact Steam support, and you'll probably need to prove that you own the account.

This isn't the same exact situation covered here, but I imagine the process is similar:
https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366

When you've got the documentation you'll need, click the "Contact Steam Support" button on the right-hand side of that page and fill out the form.

Good luck!

Last edited by cruinne; Oct 29, 2014 @ 12:00pm
kerem Oct 29, 2014 @ 12:00pm 
Why do you need your password? Can't you just play games without it?
cruinne Oct 29, 2014 @ 12:01pm 
Not if you get logged out, or steam does one of its regular "Hey, you need to log in again" things.
Do you know your username you can use that.
Ginner Nov 6, 2014 @ 11:11am 
you see the reason why is because my sound isnt working on my laptop and i want to send it off to be repared before the warranty runs out its just that they re-set the laptop and then i wont be able to log on again after installing steam back on. p.s thanks: Cruinne x
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Date Posted: Oct 29, 2014 @ 9:04am
Posts: 5