Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
Same here. I'll inform here once I acquire any feedback from them.
Source:
https://neocoregames.com/en/community/is-the-van-helsing-final-cut-still-redeemable
http://neocoregames.com/redeem/auth.php
http://neocoregames.com/redeem/auth.php
http://neocoregames.com/redeem/auth.php
http://neocoregames.com/redeem/auth.php
http://neocoregames.com/redeem/auth.php
That's the least we can do !
The "send" button on the site (for e-mail) still doesn't seem to work, but whatever, it's not a big deal.
For reference, my previous comment in this thread: http://steamcommunity.com/app/400170/discussions/0/490125103628159104/?tscn=1479478957
In most cases, I personally handle the support mails, there has to be a huge misunderstanding about that case and I feel sorry about it.
Please contact me/us at support@neocoregames.com so we can figure it out and be sure that it won't happen again. :)