big problem.... please help me Thank you (-:

[MrFies]

Hello Folks,

Since the huge Update from the 21st April I have a big Problem and hope you can help me.
"I join a Server and its loading the Map but after this I only see the Map from the birds eye view but I dont have the window with select Team of Weapons and I cant use the Keyboard it doesnt react of any hits like ALT+F4 or ESC ...I have to close the prozess" but I cant play the game.
And I have already tryed to solve the problem with game reinstall but its nothing happend the problem is still there )-: .

Sys Specs:

CPU : Intel I5 2400 3.1Ghz

GPU: Geforce GTX 670 2GB

RAM: Corsair XMS 2x 4GB = 8GB

MAINBOARD: Asus P8Z68L-VX

POWER SUPPLY: Be Quiet Pure Power L8 630W


If you have more Questions to help me maybe add me in Steam..


Regarts : Wolf

[MrFies]

I tryed other Servers too

[Yoshiro]

IT sounds like you are being disconnected from the server during the join but your client is loading the map anyway. In Unreal Engine terminology this is a client time out. If you run security software make sure the game is on any allowed/ignore list, and if it already is, try removing it and re-adding it as the software may not recognize the patched game.

[MrFies]

Hello Yoshiro,

I disabled my only secruity software "Avast Internet Security" but its the same problem...
is there maybe a Log that i can post here =?

[MrFies]

I found a Log maybe you can help me with this ?

...........................................................................................
[0075.58] SteamInfo: ROServerBrowser-Server responded
[0075.82] SteamInfo: ROServerBrowser-Server responded
[0076.01] SteamInfo: ROServerBrowser-Server responded
[0076.28] SteamInfo: ROServerBrowser-Server failed to respond ip- -1325838086
[0076.35] SteamInfo: ROServerBrowser-Server responded
[0076.49] SteamInfo: ROServerBrowser-Server failed to respond ip- 1441555505

[Yoshiro]

Disabling security software generally doesn't actually disable it (the security software has lower level access to Windows then you do). If you feel comfortable with a uninstall/test/reinstall/test that would be more conclusive.

[Yoshiro]

Oprindeligt skrevet af Dergutewolf:

I found a Log maybe you can help me with this ?

...........................................................................................
[0075.58] SteamInfo: ROServerBrowser-Server responded
[0075.82] SteamInfo: ROServerBrowser-Server responded
[0076.01] SteamInfo: ROServerBrowser-Server responded
[0076.28] SteamInfo: ROServerBrowser-Server failed to respond ip- -1325838086
[0076.35] SteamInfo: ROServerBrowser-Server responded
[0076.49] SteamInfo: ROServerBrowser-Server failed to respond ip- 1441555505

Yea that means your computer has stopped getting information in from the server and server browser like its traffic is being throttled or blocked.

[MrFies]

and what can I do ? my Firewall and Anti Virus is Offline now

[AceMaster]

Oprindeligt skrevet af Dergutewolf:

I found a Log maybe you can help me with this ?

...........................................................................................
[0075.58] SteamInfo: ROServerBrowser-Server responded
[0075.82] SteamInfo: ROServerBrowser-Server responded
[0076.01] SteamInfo: ROServerBrowser-Server responded
[0076.28] SteamInfo: ROServerBrowser-Server failed to respond ip- -1325838086
[0076.35] SteamInfo: ROServerBrowser-Server responded
[0076.49] SteamInfo: ROServerBrowser-Server failed to respond ip- 1441555505

All this confirms is that you are getting time outs. Now it's a matter of figuring out if it's due to packet loss caused by security software as suggested by the developer or if it's related to packet loss due to network/internet connectivity which you can test by trying to do a ping -t or (IP of the server maybe) not sure if they will accept ping request but you can try when satisfied with the ping results do a ctrl+c to stop it and you will need to do this through command prompt. You can also do a traceroute to see where along the network it's flaking out by doing a tracert (ip address of server). hit print screen and post it here if you see any * in the results then you have some packet loss over your network/internet. with the traceroute it will show you were along the network/internet path it's flaking out.

[MrFies]

I uploaded a picture here ... http://www.directupload.net/file/d/3602/toojyvf4_jpg.htm
best Ping was 39

[MrFies]

but for what is it helpful? ... aww I want play the game but cant do it )-:

[MrFies]

can anybody help me with the problem ?

[MrFies]

My Firewall is Off but it does not change anything