ARK: Survival Evolved

ARK: Survival Evolved

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MouseBeast Sep 8, 2017 @ 7:41pm
Need more servers?
What types, platforms, and regions still need more servers? Answer here or on twitter if you like.
https://twitter.com/SusanCStieglitz/status/906254910378958848

Edit: You can also let me know on these sites too if you prefer... https://survivetheark.com/index.php?/forums/topic/248009-need-more-servers/ https://www.reddit.com/r/playark/comments/6yzc8h/need_more_servers/

Edit 2: In contrast to what some of the responses imply... I am actually reading what y'all have to say :)

Keep in mind that I'm not a current employee of WC. This is my personal attempt to gather the info (as I'm not accessing info from their back end tools). This is my way of getting data to back up my suggestion to them to look into this ASAP (obviously after the hurricane issues in the Florida office are sorted).

So yes for those wondering why I'm asking the community rather than using dev tools to see the back end... it is because I don't have access to those currently. My reason for doing this was that I felt their attention had been diverted by some stressful/awful internal company goings on, and of course hurricane prep... so I felt like having this info from the community might help back my suggestion. Think of this more as a concerned past WC employee just trying to help out.

Edit 3: This is pinned despite the fact that I'm not a current WC employee because your lovely mods thought it would help me get more feedback to benefit y'all, which it certainly has :)
Last edited by MouseBeast; Sep 11, 2017 @ 6:23pm
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Showing 1-15 of 297 comments
Grip Sep 8, 2017 @ 8:07pm 
They have been setting at 70/70 for over a week

NA-PVE-Official-Ragnarok


https://i.imgur.com/zVJulsS.jpg

Last edited by Grip; Sep 8, 2017 @ 8:12pm
Veve Sep 8, 2017 @ 8:26pm 
PC EU PVP Ragnarok
Wolf Sep 8, 2017 @ 8:29pm 
Definitively PC EU PVP Ragnarok servers
RenatinpikademeL Sep 8, 2017 @ 10:30pm 
We need SA servers for the SA folks... We got none so far. What a joke.
AlmightyGamer Sep 8, 2017 @ 10:37pm 
We need more OC Servers, there is
only 1 Ragnarok server and its always full
PC OC-PVE-Ragnarok
Reptile Sep 8, 2017 @ 10:38pm 
Definetly need more OC pve servers we only have 1 for each map and the ragnarok server is ALWAYS maxed out
tinsmith33 Sep 8, 2017 @ 11:11pm 
So who says when they can open more servers?
Wild card or Snail?
As is do not log out or your not geting back in any time soon , with event going on.
There are people who have alt accounts just to let there friends come in and log the alt out..
Sort of holding spot in a line...
retsam1 Sep 8, 2017 @ 11:12pm 
Susan,

According to statistics and metrics by 3rd party venues that monitor Ark official servers, Before the 29th of August, there were in the range of about 960 official servers(legacy now as they're known as).

As we know now, there are roughly 663 active official servers. This seems to include both the "new officials" and the old legacy servers as well.

Thats a net loss of around 200 servers.

With both the official launch, the displacements and exodus encouraged by the no support rule on legacy for people to move to the new servers, and as well the announcement of the new dlc continuing to influence sales, this has conspired to create this situaiton.

Jer made statements(wont bother to wholly cite at the moment), that led others to believe that post the 29th, we would have an overall net -gain- of servers over the 900 mark. This assumption that was easily able to be led by Jer's stating more servers because of wanting to maintain legacies and the new ones and making statements of how it would double costs(ie double costs would seem to indicate double the servers yes?).

At any rate, WC internal statistics on demands should've been the better guiding force(that is if Jer was tracking this which I hope he was) prior to in a proactive manner for determining server considerations and not reactive.

So with all that said, obviously there seems to be a desire to not 1:1 ratio previous legacy numbers/types with current new servers(and seems too reduction in overall server numbers is to keep your costs the same as pre 29th as close as possible despite what Jer said otherwise. As well there seems to also be a banking for servers from that 200 to be implemented into the abberration dlc server considerations.

In order to better then have people answer opinions and suggestions concerning where or how then new servers should be added, it may very strongly be influenced by Abberration DLC servers and or the DLC past that? Ie if there is to be cluster consderations or not etc.

Then there is another elephant in the room: Wildcard's take on the role of unofficial servers in conjunction with the mods. Clearly whether intentional(and this isnt a bad thing in my opinion) or not, there seems to be compelling evidence that there is a preference and more importantly a need for Wildcard for players to play modded content and unofficial servers(mods, costs of hardware and support deferred, etc).

So here are my suggestions:

1. WC should use internal metrics to better determine demand and more proactively instead of reactively and budgeting costs accordingly.

2. With or outside of that, a replacement of as many of the 200 servers lost in their roles in the new server scheme should be considered and across the regions of demand. Polling on the forums when there is an understanding that 1. many do not read the forums. 2 Many are not native speakers of English in SA EU OC areas that they have no adequate advocacy either is important to factor.

3. Be more clear as to(and market thus in a positive way) Wildcard's encouragement to play unofficial servers and better facilitating such(there's a thread where someone was wanting those options for personal compter rigs made even more user friendly than they even are now for example) and better support QoL for single player too.(Many features just do not translate well from servers to SG and its frequently given a lower priority to implement... as more progresses with the game that will continue to potentially lag farther behind too).

I think as Im implying that Jer et al prefer to keep official servers to a minimum as its a big cost consumption. Im saying with 26000+ unofficial servers to the current less than 700 official servers for the PC players, its perhaps time to more aptly market the game's mod centric and thus unofficial server focus and facilitate that more easily for the playerbase.

There are many positives to easing in better into that marketing consideration more transparently, in my opinion at this point versus the way its been groomed for the last 2+ years.





DrathDragoon33 Sep 8, 2017 @ 11:15pm 
just play unofficial, or make ur own server. They are way less canerous than the official servers anyway.
retsam1 Sep 8, 2017 @ 11:15pm 
Originally posted by tinsmith33:
So who says when they can open more servers?
Wild card or Snail?
As is do not log out or your not geting back in any time soon , with event going on.
There are people who have alt accounts just to let there friends come in and log the alt out..
Sort of holding spot in a line...

WC, Snail's input is minimal at this point. Ark is a massive cashcow that has been managed by WC mostly.

That said, in regards to your mentioning of account sharing, more often there are also people just using keyboard/mouse/gamepad macro inputs while they go afk. Its really no different that similar things people do in wow or other games. The afk kicking is more theater than solution.
retsam1 Sep 8, 2017 @ 11:18pm 
Originally posted by DrathDragoon33:
just play unofficial, or make ur own server. They are way less canerous than the official servers anyway.


Indeed and this has been wholly groomed either unconsciously or intentionally by WC for players to move to unofficials where all these things are non issue. I lean into the more intentional thinking because it has real money translations of benefit.

And thats not a bad thing for WC or players in my opnion, especially if WC can come to terms with how to better market and support that understanding to players and consumers. Anyone who understands the robust nature of what the game offers knows this.
Ancare Sep 9, 2017 @ 12:20am 
Need more PC OC PVE we only have 1 of each map!!! that and the island and rag are full nearly 24/7.
Last edited by Ancare; Sep 9, 2017 @ 12:38am
🦕🦖 Sep 9, 2017 @ 12:24am 
They should kill all the Lagnarok+Scorched Sh/it in new and legacy servers and then change that for more islands = all fixed
retsam1 Sep 9, 2017 @ 12:33am 
Originally posted by ᅚᅚ ᅚᅚ:
They should kill all the Lagnarok+Scorched Sh/it in new and legacy servers and then change that for more islands = all fixed

That's just being silly. She's genuinely trying to help. You do know who she is dont you?

Last edited by retsam1; Sep 9, 2017 @ 12:34am
Cuddlehead Sep 9, 2017 @ 12:50am 
We are in dire need of EU PVP servers for PC, preferably Ragnarok.
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Date Posted: Sep 8, 2017 @ 7:41pm
Posts: 297