Question about Groupees Be Mine 24 Bundle

[gfw2012]

Did they pay for those Divinia Chronicles: Relics of Gan-Ti keys ?

[Dieblein]

Dear @gfw2012 thanks for your comment, sorry for late reply as I have been busy last month due to personal reasons. Yes, we did corporate with Groupees for this bundle, we received some revenue for those keys but of course much less compared to our regular revenues. Our aim was to broaden our community and to reach members which would otherwise not have known about the game. Hope I could answer your question ^_^

[devotee]

Oh, is that why my Divinia Chronicles keys for that bundle are "duplicated" (more likely revoked)?

[DAJ]

Originally posted by Dieblein:

Dear @gfw2012 thanks for your comment, sorry for late reply as I have been busy last month due to personal reasons. Yes, we did corporate with Groupees for this bundle, we received some revenue for those keys but of course much less compared to our regular revenues. Our aim was to broaden our community and to reach members which would otherwise not have known about the game. Hope I could answer your question ^_^

Did you cancel purchased keys?

[Shad0WeN]

My key which I just revealed at this moment is coming up as duplicated as well. This is unacceptable.

[Momo1991]

EDIT: Groupees support will send replacement keys if your key is "duplicated".

[it ain't me]

..this was 6 months ago

[devotee]

Originally posted by Moon Man:

..this was 6 months ago

And your point is... ?

[Shad0WeN]

Originally posted by Moon Man:

..this was 6 months ago

So what? If I paid for a game why should I be obligated to use it within a certain timeframe? Everyone knows that Steam keys (as a general rule) do not expire. If I want to use it 6 months later, or a year later, or 5 years later that is my business and no one else's concern. Barring the Steam store going out of business and shutting down, any purchased key should work for the foreseeable future, period.

[Dieblein]

Hi all, sorry for any trouble caused with expired keys. We will make sure nobody who bought the Groupees bundle has any issue because his or her key expired. @Shadowen, @devotee, @Momo1991, @DAJ can you pls send me a mail at teammonkeydev (at) outlook (dot) com or just post your e-mail here?

[Momo1991]

Originally posted by Dieblein:

Hi all, sorry for any trouble caused with expired keys. We will make sure nobody who bought the Groupees bundle has any issue because his or her key expired. @Shadowen, @devotee, @Momo1991, @DAJ can you pls send me a mail at teammonkeydev(at)outlook.com or just post your e-mail here?

Thanks so much, Dieblien - sent you an email with a snip of my Groupee purchase page showing my purchase of two bundles.

[Dieblein]

@Momo1991 you are most welcome!
@all thanks to everyone who sent me e-mail already, I was told my Groupee they have already replaced the keys and or will send out replacement keys via support ticket. Anyone who has problems with his or her Groupee key can you pls check with their support? Otherwise pls don't hesitate to contact me directly at teammonkeydev (at) outlook (dot) com.

We want to make sure nobody has an issue with our game.
Thanks again for supporting us!

[DAJ]

Originally posted by Dieblein:

@Momo1991 you are most welcome!
@all thanks to everyone who sent me e-mail already, I was told my Groupee they have already replaced the keys and or will send out replacement keys via support ticket. Anyone who has problems with his or her Groupee key can you pls check with their support? Otherwise pls don't hesitate to contact me directly at teammonkeydev (at) outlook (dot) com.

We want to make sure nobody has an issue with our game.
Thanks again for supporting us!

Yeah, Groupees support already sent a replacement. Thanks for addressing the problem.

[WisdomGuy]

Originally posted by DAJ:

Yeah, Groupees support already sent a replacement. Thanks for addressing the problem.

How long did it take? I asked for a new key 4 days ago and got no answer so far!

[DAJ]

Originally posted by WisdomGuy:

Originally posted by DAJ:

Yeah, Groupees support already sent a replacement. Thanks for addressing the problem.

How long did it take? I asked for a new key 4 days ago and got no answer so far!

A couple days, it was sent through e-mail.

[Qaizher]

Originally posted by WisdomGuy:

How long did it take? I asked for a new key 4 days ago and got no answer so far!

Not sure why it took so long for yours, you can either hang in there still or try contacting support via the link at the groupees page once again perhaps?
I contacted them last night and they got me a replacement by the next morning