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I hear people complaining about the "lack of support" that SMNC and MNC receive. So I really wondered why. While I could find some pieces of information here and there, nothing really summarised it as well as the article you've just posted.
And like I suspected, the company's history does put a lot of doubt on the consumer. However many interprete it as Uber Entertainment being some evil company. That was something I refused to believe.
So hopefully they won't have to rely on uncertainties again, and can actually spend their full effort on actually getting a good game on the market.
Rules #21,22,23 always apply, so what's your point?
It so fully describes the “lack of support “ you talked about.
Also, I've been seeing arguements about the Uber's lack of support of their previous games so I hoped that this might shed some light on the issue (even if it's been discussed previously).
http://steamcommunity.com/app/233250/discussions/0/864971044986699682/
Look here:
http://www.steamcharts.com/app/63200
Most of those threads are written by complainers who are either banned or provide no proper argumentation at all. Even if it's the truth, that list is almost worthless to any reader that wants to know what the real issue is.
The real problem about that list however is that it's mainly steam forum threads. Considering the fact that some people are on a crusade to attack the game and it's developers in any way makes me believe that the steam forums aren't even being used as a source of feedback by the developers.
Now the second chart is interesting. It shows the game being practically dead, but at the same time when trying to rewind to let's say 2011 or 2010, it won't let me. So all I can see is a pretty stable line of a 15 to 20 player peak per day on average. So while it does prove that the game is pretty much dead, it doesn't really show at which dates the userbase suddenly declined.
So those two sources combined, what have I learned from them?
Not much, apparantly class balance is wack, but people always complain about that. And considering it's a pretty one sided list, I really don't get to see many of the counter arguments.
It apparantly competes with TF2, which of course has much more content due to it being a valve game that had fairly succesful predecessors.
Basically it's a good list for pessimists to get worked up over, and that's about it. The polygon site is pretty much the only thing that is based on facts.
The game was not on steam in 2010 so that's a no go as the game was released January 2011.
If your looking for the history of death then Super Monday Night Combat came out April 18/2012. Where steamsharts only shows the last most year you can see what was going on in SMNC 2 months after it was relesed here:
http://www.steamcharts.com/app/104700
July – 809 average players
August – 595.5 average players a 26.4% drop
September – 304.8 average players a 48.82% drop
October – 255.9 average players a 16.04% drop
November – 200.8 average players a 21.51% drop
And dropping slowly since then.
Trusting is a big overstatement. But yes, I value well written posts with proper argumentation much higher than the average steam post. If there we posts that were as carefully written that portray a different story then I'd be glad to read them to just to get a sense of perspective.
That said I will have to admit that I am lacking sight of the big picture here. I do wonder how it all falls together, the complaints from the list that you just posted and the interview at polygon.com.
Though it's obvious with the release of PA, that they have diverted all manpower to PA, and that SMNC is basically being ditched. That does worry me a bit, but MNC and SMNC were basically two games that couldn't sustain themselves due to a variety of problems.
The only upside is that it's unlikely that PA will suffer from the same issues as the circumstances are completely different.
1) If you pay us we will listen. But if they want to listen then I should not need to pay them to give them a good idea that will make them money and the game better.
2) They are totally unwilling to listen to any conversation about a solution to the price/PR issue. Even a blind person can see there is one even if you disagree that it is valid.
I think that you're letting your previous experience with Uber cloud your judgement; The pricing makes perfect sense. If they really only cared about the money, wouldn't they charge much less? They'd get many, MANY more customers that way.
They probably should've explained the situation more thoroughly on the front page, but I wish they didn't need to. If they'd actually looked at the kickstarter page they would've understood the pricing, but whatevs.
About #2 - They have stated very clearly in their forum that they will do everything to honor their KS backers. They believe matching the Alpha price to the KS alpha price fits with that. It makes sense to me that they would ignore any suggestions that would revolve around lowering the Alpha price.
As a KS backer of the game, I can respect their decision.
As a rational person, I find this decision the best possible one they could make with the goal of keeping their loyal fans loyal and keeping future options available to them.
So, you drop the bomb and don't even back it up? Way to go.
And that's just the way it should be. Once consumer's confidence is stomped on, don't you think that their whole history has to be taken into account? Both the good and the bad?