Black screen with white square appears instead of the game

[cf]

When I start up the game, I am greeted with This [i.imgur.com] screen. I can still control the game but I can't see anything that's happening. I was running the game fine for a few hours before this happened.

[cheru]

Well that's certainly odd.
What are you PC specs and what graphics card do you have?

[cf]

Originally posted by cheru:

Well that's certainly odd.
What are you PC specs and what graphics card do you have?

Here [i.imgur.com] are my specs.

This [i.imgur.com] is my graphics card.

If it helps at all, I was running the game on the highest resolution, in windowed mode.

[cheru]

Hmm
Could you check your directX and graphics drivers are up to date.
Then can you install the DirectX9.0c end-user runtimes.
You can find them here[www.microsoft.com]

[cf]

Originally posted by cheru:

Hmm
Could you check your directX and graphics drivers are up to date.
Then can you install the DirectX9.0c end-user runtimes.
You can find them here[www.microsoft.com]

I have version 12 of directX, which from what i can tell is the latest one.

Updated my graphics drivers.

Downloaded and installed that

[cheru]

and...?

Did it fix it?

[cf]

Originally posted by cheru:

and...?

Did it fix it?

Oh I'm sorry, I forgot to mention, it did not.

[cheru]

I know this sounds a bit tedious, but can you try and change the resolution to smaller and bigger sizes and see if any of them load.

Then can you verify your files and check that you aren't missing any important graphics files.

Then, can you check that your antivirus software isn't blocking anything.

Can you also check how much GPU your graphics card has, here is a guide: Click Me![support.serato.com]

On the off chance, could you also check your crash reports section for anything that could be related to the graphics not appearing, and post what it says too. Here's how to find your crash reports Click Me![www.cyberlink.com]

[ArtieMichaels]

I also have this same issue with the white window inside a black screen. The sound from the game starts running in the background but no graphics are displayed. It happened when I changed the options to run fullscreen at 1920 x 1080.

I have tried to force the game to launch in a window and it does not let me, I get the same thing.

I have tried uninstall/reinstall, same issue.

Windows 10, NVidia GTX 950, Files are verified, antivirus is not blocking, DirectX is higher than version 9, no crash reports as the game never crashes just does not diplay right.

[ArtieMichaels]

Okay so I looked around for a couple days for a fix, and as soon as I reach out here for help, I solved it.

-------------------------------

Idk exactly why, but launching the program using my integrated graphics card reverted all display settings to the default and the game ran in a window.

From the in-game options, I changed the display settings to fullscreen, 1920 x 1080, 60 hz.

I closed the program, switched back to my nVidia 950 card, and launched again. It ran perfectly.

[cheru]

Glad to hear that you solved the problem!