游戏读取条最后一点过不去

[蛋哇]

游戏卡在读取条最后一点点..进不去 球解决。万分感谢
开发者 提供的显卡设置试过了.并无效果

[Noontide]

Hi, Crzy,

Sorry to hear that you're having issues with the game. If you've done all the workaround suggested then we'd love to look into the problem further! Please submit a ticket[brightrockgames.userecho.com] with as much information as possible if you'd rather not use Userecho to submit a ticket then you can email us direct [e-mail] with all the relevant details.

Truly sorry for your experience with the game so far, hope we can help!

Cheers,

Lee

(谷歌翻译)

Hi Crzy，

很抱歉听到您在游戏中遇到问题。 如果您已经完成了所有解决方法建议，那么我们很乐意进一步研究问题。 如果您不想使用Userecho提交票据，请提交尽可能多的信息，然后您可以发送电子邮件 我们直接向[e-mail]��供所有相关细节。真的很抱歉你的游戏经验到目前为止，希望我们可以帮助！干杯，背风处[//]

[蛋哇]

您好，感谢您的回复
win7 64位
16GB
E3-1231 V3
索泰970
按照解决方案试过了.都是卡在读取条最后一格.无法完成游戏载入

[Noontide]

Hi Crzy,

For us to work out what's happening to cause the loading bar to freeze we'll need your "output_log.txt", please submit a ticket as above with the log or email the log direct to us with the information you've provided here. And we'll try to help! :)

You'll find all instructions for this here[brightrockgames.userecho.com].

Cheers,

Lee

(谷歌翻译)

Hi Crzy，

对于我们来说，发生什么事情导致加载栏冻结，我们需要你的“output_log.txt”，请使用上面的日志提交一张机票，或者通过电子邮件将日志直接发送到我们这里提供的信息。 我们会尽力帮助！:)

你可以在这里找到这个的所有说明[brightrockgames.userecho.com]。

干杯，

背风处

[蛋哇]

好的 这个文件我已发往上诉邮箱.感谢您的关注

[Noontide]

Thanks, I'll have the code team review first thing tomorrow. See if we can determine the cause. Sorry for the inconvenience and thank you for your patience!

(谷歌翻译)

谢谢，我将在明天的代码小组审查第一件事。 看看我们是否可以确定原因。 很抱歉给您带来不便，感谢您的耐心等待！

[Noontide]

Hi Crzy,

Thanks for the report, I can confirm I've passed the log onto the code team and we're now taking a look into it. In the meantime we'd like you to confirm that all the relevant dependencies are installed. You'll need to check to see that the following redists are installed:

Microsoft Visual C++ 2010
Microsoft Visual C++ 2012
Microsoft Visual C++ 2013
Microsoft Visual C++ 2015
Microsoft .Net 4.5.1

You will find all of the install files for these in the "_CommonRedist" folder of your install directory. By running the installers for each it will confirm if they are installed, it may be worth running the "Repair" feature if possible as well for each of these.

Please let me know if this solves the issue.

Cheers,

Lee

嗨灰灰会灰黑，

感谢您的报告，我可以确认我已将日志传递给代码小组，现在我们正在考察这一点。 在此期间，我们希望您确认已安装所有相关的依赖项。 您需要检查以下内容是否已安装：

Microsoft Visual C ++ 2010
Microsoft Visual C ++ 2012
Microsoft Visual C ++ 2013
Microsoft Visual C ++ 2015
Microsoft .Net 4.5.1

您将在安装目录的“_CommonRedist”文件夹中找到这些的所有安装文件。 通过运行每个安装程序，它将确认它们是否已安装，如果可能，也可能值得运行“修复”功能。

请让我知道这是否解决了这个问题。

干杯，

背风处

[蛋哇]

您好！
我尝试您说的方法.安装了C++2010-2015 / .Net 4.5.1
重启后，依然是卡在读取条进不去游戏的问题.感谢您的关注!

[Noontide]

Originally posted by Crzy:

您好！
我尝试您说的方法.安装了C++2010-2015 / .Net 4.5.1
重启后，依然是卡在读取条进不去游戏的问题.感谢您的关注!

Issue is still the same? Our investigation showed this should have solved your issue. Very strange, can you send us a new "output_log.txt" to see if there's any changes. You can reply to the email chain from before. :)

问题还是一样的？我们的调查显示，这应该解决了你的问题。很奇怪，可以给我们发送一个新的“output_log.txt”，看看是否有任何变化。您可以从以前回复电子邮件链。 :)

[蛋哇]

是的，问题依然没有变化.
每次进入后不管是选取关卡还是自由游戏都会卡在读条.只能强制关闭游戏
我重新给您发了一份output_log.txt 感谢您的关注

[成成]

請教一下
還是沒有解決方法嗎?
我的也是這樣 玩不了 想退費了

[蛋哇]

Originally posted by a2475150a:

請教一下
還是沒有解決方法嗎?
我的也是這樣 玩不了 想退費了

是的。目前我的情况暂时没有进展，没有解决

[Noontide]

Hi Guys,

I'm sorry that we've yet been unable to provide a solution to this issue. We've now determined that the problem is being caused by a third-party DLL and we're working with that company to work out what the issue might be.

What's difficult to understand is why this is only affecting a very small number of users (Much less than 1%), as for many others this DLL is causing no issues. We're hoping that working closely with them will provide some extra insight.

We'll keep you informed of our progress but I thought I should drop in and let you know where we're at with this.

Sorry once more, and thank you for your patience.

Lee


(谷歌翻译)

嗨，大家好，

很抱歉，我们尚未提供解决此问题的解决方案。 我们现在已经确定问题是由第三方DLL引起的，我们正在与该公司合作解决问题。

难以理解的是为什么这只会影响很少的用户（远远小于1％），因为许多其他的DLL不会导致任何问题。 我们希望与他们密切合作将提供一些额外的见解。

我们会随时通知我们的进度，但我认为我应该放弃，让你知道我们在哪里。

对不起，再次感谢你的耐心。

背风处

[蛋哇]

好的.感谢您的关注与努力。谢谢

[Noontide]

Hello,

We believe this should now be fixed in v1.6.5 please let us know if the issue is resolved or not.

Thanks,

Lee

你好，

我们认为这应该在v1.6.5中解决，请让我们知道问题是否解决。

谢谢，

背风处

[蛋哇]

非常感谢.!已经可以正常运行剧情任务