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Could you send a DxDiag to nza.support@rebellion.co.uk and give details about this issue. We will be able to help you further there!
AREX xMoDZx,
This error may be due to the fact that your game cannot detect DirectX 11 on your system, this could mean your running an operating system that isn't Windows Vista Service Pack 2 or up, your Graphics Card may not support DirectX 11 or you may not have DirectX 11 installed correctly(bad install). To insure your game works, make sure you have fully updated all of your drivers. (DirectX, Graphics and Sound).
If you are still having trouble after this, please contact nza.support@rebellion.co.uk with details of your problem.
I hope this helps you guys,
Kind Regards,
Community Support,
Rebellion Developments.
by the game. what i did was a replace my graphics card, a intel hd graphics family TO a intel hd ghaphics 3000 and it worked! hope this helped