Defiance

Defiance

Osiris Aug 22, 2017 @ 9:33am
DO NOT BUY GOLD EDITION FROM STEAM !!!!!!!
I purchased the "Gold Edition" on Steam and it does not activate,

Steam is ignoring me, I have sent in a request for help/refund and I got a scripted response from an idiot telling me to go find the refund button and THERE IS NOT ONE FOR THIS DLC.

I told them there is no refund option and now they are ignoring me...

DO NOT BUY THE GOLD EDITION FROM STEAM !!!!!!


Edit:

Trion has fixed the problem but Steam was no help at all.

If you want the DLC buy it from the Trion store page and forget Steam on this one.
Last edited by Osiris; Aug 22, 2017 @ 2:04pm
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Showing 1-6 of 6 comments
Rick Aug 22, 2017 @ 3:04pm 
Did for me....
Osiris Aug 22, 2017 @ 3:19pm 
Originally posted by caladoon:
Did for me....

Okay that's terrific.

I'm encouraging people to buy it from Trion and avoid the BS hassle I had to go through.
Skarfield Aug 30, 2017 @ 2:15pm 
I got the same problem -.-
Osiris Aug 30, 2017 @ 2:59pm 
Originally posted by James Skarfield:
I got the same problem -.-


Only thing you can do is contact Trion support, Steam will not help at all.

Trion will fix it but it might take a day or two.

go to:

support.trionworlds.com

and open a ticket.
Last edited by Osiris; Aug 30, 2017 @ 3:01pm
Gladi8er65 Aug 30, 2017 @ 9:25pm 
Not sure why you had a problem with this. I just bought gold edition (on steam) went into the game and all my items were in the store redeem tab. there is NO keycode available or needed to get your gold edition DLC. Just buy it and go into game and its all there.... no hassle
Osiris Aug 30, 2017 @ 10:04pm 
Originally posted by Gladi8er65:
Not sure why you had a problem with this. I just bought gold edition (on steam) went into the game and all my items were in the store redeem tab. there is NO keycode available or needed to get your gold edition DLC. Just buy it and go into game and its all there.... no hassle

Only works for some people, giant hassle for others.

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Showing 1-6 of 6 comments
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Date Posted: Aug 22, 2017 @ 9:33am
Posts: 6