Steam for Linux > Limited Beta > Themendetails
spacelike 6. Dez. 2012 um 8:44 Uhr
[SOLVED] [TF2] Issue Report: Game crashes on map download
Running Gentoo 64-bit with OpenBox window manager.
At the loading screen if I already have the map on my machine (tested with maps like cp_dustbowl and pl_goldrush) then the loading goes well.
However, if I join a server with a custom map then at the loading screen when it says "Downloading map" it sits there for about 5-10 seconds with no progress, and then the game just crashes.
NOTE: I have downloaded custom maps without issue recently in the past, so I would guess either the latest update from TF2 (most likely) or the steam client itself somehow caused this.

I'm not sure if this is relevant, but because the output message of the crash mentions ALSA I should say that I don't have pulseaudio.

Here is the extra terminal output that only appears for the crash:
ALSA lib pcm.c:7339:(snd_pcm_recover) underrun occurred
Uploading dump (in-process) [proxy '']
/tmp/dumps/crash_20121206103214_1.dmp
success = yes
response: CrashID=bp-339a5fa0-6da0-4680-8406-8d2ff2121206
/home/jason/.local/share/Steam/SteamApps/phoenix2005/Team Fortress 2/hl2.sh: line 72: 2777 Segmentation fault ${GAME_DEBUGGER} "${GAMEROOT}"/${GAMEEXE} "$@"
CCrossProcessPipe::BWrite wrote too few bytes: 32 (Broken pipe). Continuing.
Game removed: AppID 440 "Team Fortress 2", ProcID 2777
saving roaming config store to 'sharedconfig.vdf'
roaming config store 2 saved successfully

and here is my system information: (processor is an i7)
Processor Information:
Vendor: GenuineIntel
Speed: 2672 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
"Gentoo Base System release 2.1" (64 bit)
Kernel Name: Linux
Kernel Version: 3.5.7-gentoo
X Server vendor: The X.Org Foundation
X Server release: 11300000

Video Card:
Driver: NVIDIA Corporation GeForce GTX 295/PCIe/SSE2

Driver Version: 3.3.0 NVIDIA 310.19
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x10de
DeviceID: 0x5e0
Number of Monitors: 1
Number of Video Cards Not Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.78" x 10.55" (21.54" diag)
47.7cm x 26.8cm (54.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 896 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device: Realtek ALC1200

Memory:
RAM: 5961 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 460352 Mb
Largest Free Hard Disk Block: 341911 Mb

Installed software:

Recent Failure Reports:
Thu Dec 6 16:27:04 2012 GMT: file ''/tmp/dumps/crash_20121206102702_1.dmp'', upload yes: ''CrashID=bp-1aa55ea3-a385-4910-8e36-fd23d2121206''
Thu Dec 6 16:27:25 2012 GMT: file ''/tmp/dumps/crash_20121206102721_1.dmp'', upload yes: ''CrashID=bp-a70d6a02-b584-4ead-b6ea-270b82121206''
Thu Dec 6 16:28:10 2012 GMT: file ''/tmp/dumps/crash_20121206102808_1.dmp'', upload yes: ''CrashID=bp-013c0a4d-37ca-46a9-b22b-548172121206''
Thu Dec 6 16:29:17 2012 GMT: file ''/tmp/dumps/crash_20121206102912_1.dmp'', upload yes: ''CrashID=bp-886cfb2a-18bd-4039-a0c6-a40912121206''
Thu Dec 6 16:31:52 2012 GMT: file ''/tmp/dumps/crash_20121206103148_1.dmp'', upload yes: ''CrashID=bp-e24327ed-7801-4b7a-8065-f6bd12121206''
Thu Dec 6 16:32:18 2012 GMT: file ''/tmp/dumps/crash_20121206103214_1.dmp'', upload yes: ''CrashID=bp-339a5fa0-6da0-4680-8406-8d2ff2121206''
Thu Dec 6 16:40:58 2012 GMT: file ''/tmp/dumps/crash_20121206104055_1.dmp'', upload yes: ''CrashID=bp-1a0731eb-eef9-4227-b143-4de782121206''
Zuletzt bearbeitet von spacelike; 28. Dez. 2012 um 8:36 Uhr
Beiträge 1-15 von 19
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Lawd Reekris 6. Dez. 2012 um 11:13 Uhr 
I think I'm having the same bug, only it crashed while downloading sounds.
pirata popò 6. Dez. 2012 um 12:12 Uhr 
I also have encountered this bug. Any custom content make the game crash.
Soup Can 6. Dez. 2012 um 12:17 Uhr 
I have experienced this bug, however it seems to rarily happen. So far I've only experienced this once.
imbad 6. Dez. 2012 um 14:02 Uhr 
Same bug, on ubuntu 12.04 64 bit.
ZeXx86 6. Dez. 2012 um 14:13 Uhr 
Same here, Ubuntu 12.10 64bit (PulseAudio) and Arch 64bit (ALSA). Nvidia GPU
Zuletzt bearbeitet von ZeXx86; 6. Dez. 2012 um 14:13 Uhr
Cato 6. Dez. 2012 um 14:47 Uhr 
Same here. Kubuntu 12.10 64bit.
NETabuse 17. Dez. 2012 um 10:44 Uhr 
same here, ubuntu 12.10 64bit, for any additional resource downloads, today i can't get into any online game in tf2 :(
BJORN 17. Dez. 2012 um 11:27 Uhr 
This has happened to me as well while attempting to download a custom map, I believe.
mikesart 17. Dez. 2012 um 16:17 Uhr 
When it happens, can you post the CrashID you get for it? Thanks.
spacelike 17. Dez. 2012 um 22:31 Uhr 
OP here. Just reporting back that this was actually fixed for me quite a while ago, and I just verified that it is still working again. I usually go back to threads, but I guess I forgot to mark this solved somehow.

So perhaps it is a different cause than what I was experiencing if some people have this bug now but I don't any more.

Are those of you who claim to currently have this problem certain that it is upon download of custom content? Are you able to join normal servers with none?
Zuletzt bearbeitet von spacelike; 17. Dez. 2012 um 22:35 Uhr
mruuh 18. Dez. 2012 um 0:19 Uhr 
It only happens in TF2 Beta for me, my "production" TF2 can download all sorts of 3rd party stuff (maps, sounds, what have you). TF2 Beta, however, seems to crash on *any* download (I gave it three tries, different server each so far).
mruuh 18. Dez. 2012 um 8:55 Uhr 
Tried it again today (in TF2 Beta), just to get you guys a crash ID: CrashID=bp-7099f4c7-75c3-4aad-965c-410442121218
mikesart 18. Dez. 2012 um 9:21 Uhr 
TF2 Beta hasn't been updated in a while, so it doesn't have many of our Linux fixes in there. This crashid (7099f4c7-75c3-4aad-965c-410442121218) is one we've already fixed in regular TF2. I think they're going to sync TF2 Beta w/ TF2 at some point, but I'm not sure when that's happening. Thanks.
BartBlackMagic 27. Dez. 2012 um 14:12 Uhr 
Kubuntu 12.10 64 bit, fglrx (Radeon 6970m) -> black screen for half a second, core dumped hl2.sh (line 72) error
mikesart 28. Dez. 2012 um 0:32 Uhr 
Do you have a crashid?
Beiträge 1-15 von 19
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