yuh(여).matic Nov 17, 2012 @ 1:16pm
Fatal Error: Steam needs to be online to update. Please confirm your network connection and try again.
Has anybody run into this error yet? I'm on an unorthodox setup (Fedora 17 64-bit), but I unpacked the .deb and installed the dependencies to get the executable to run. But I can't get far into the app, because I get a dialog saying "Fatal Error: Steam needs to be online to update. Please confirm your network connection and try again." Anybody have any solutions?

Here's the console output:
$ ./steam.sh
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
SteamUpdater: Error: Couldn't create cache directory /home/yuh./Downloads/steam/usr/lib/steam/package, got error 2
SteamUpdater: Error: Steam needs to be online to update. Please confirm your network connection and try again.
Showing 1-15 of 54 comments
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LOLCAT Nov 17, 2012 @ 1:50pm 
I run Steam on Fedora 17 x64 too. I converted the .deb package to rpm with alien. Installed fine, works fine. Try it.
Gilgamesh Nov 17, 2012 @ 4:00pm 
Try deleting the steam.sh file in your Steam directory and restart it.
Giancarlo Silva Dec 6, 2012 @ 2:32pm 
I'm using Ubuntu 12.04 LTS and getting this connection error too, even running with sudo. My internet connection is working normally, but still got this issue.

After double-click the icon, Steam client begin to download updates, but reaching half of the download, the updating stops, showing this Fatal Error.
Bob The Nob Dec 6, 2012 @ 2:43pm 
make sure steam isn't running at all
in ~/.steam/
delete steam.pid
edit registry.vdf line 29 from "Offline" "1" to "Offline" "0"
Last edited by Bob The Nob; Dec 6, 2012 @ 2:44pm
Giancarlo Silva Dec 6, 2012 @ 3:37pm 
Thanks for the help, Bob! I deleted the steam.pid file, but cannot find the registry.vdf file inside the ~/.steam/ directory. I've found only the starting and bin64 files and some folders.
Last edited by Giancarlo Silva; Dec 6, 2012 @ 3:39pm
Dan Hibiki Dec 6, 2012 @ 3:54pm 
I'm having a similar issue on Ubuntu 12.04 LTS, but if you try to start it several times it begins to download some stuff, even though it stops after some time here.

The console output is not really helpful. Try running steam.sh on a Terminal, it's located on ~/.local/share/Steam. The messages I'm getting are the following:

- When it doesn't even start:
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
Installing breakpad exception handler for appid(steam)/version(0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
SteamUpdater: Error: Download failed: http error 0
SteamUpdater: Error: Steam needs to be online to update. Please confirm your network connection and try again.

- When it starts downloading and stops:

ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
Installing breakpad exception handler for appid(steam)/version(0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
SteamUpdater: Error: Download of package (tenfoot_images_all) failed after 0 bytes (0).
SteamUpdater: Error: Steam needs to be online to update. Please confirm your network connection and try again.

I'm guessing it's related to their servers... Mine has now installed correctly :)
Last edited by Dan Hibiki; Dec 6, 2012 @ 3:54pm
Giancarlo Silva Dec 6, 2012 @ 3:59pm 
You're right, Dan. I just realize it. I repeatedly started the Steam client and it downloaded the updates until finish, and then started normally.

Thank you all for the help. =D
-=[Agathus]=- [Å.W.T] Dec 6, 2012 @ 4:22pm 
Humm Guys, I have the Same Error; Im in ubuntu 12.04 LTS x86 Any solution ?
alnoah Dec 6, 2012 @ 8:28pm 
Same error here, with Ubuntu 12.10 64-bits...
Last edited by alnoah; Dec 6, 2012 @ 8:28pm
Nvmbr'D Dec 8, 2012 @ 9:04am 
Same here, Ubuntu 12.10 x64
Also had this error on Mac a long time ago...
Giancarlo Silva Dec 8, 2012 @ 9:09am 
Well, there's no real solution until now, i guess... I just keep opening the Steam Client repeatedly until the update finish (it resumes the download after shutdown).
WuJJ Dec 8, 2012 @ 9:17am 
I ran into this error when I installed Steam on my laptop through wireless. It happened during the very first download. However, luckily, I just restarted steam and everything worked out. The download seemed to resume from where it left off.

I didn't have any problem installing a second Steam on another computer. Both machines have exactly the same system and packages, except the GPU driver packages because one has HD3000, and the other has GTX260.
Nvmbr'D Dec 8, 2012 @ 9:28am 
For me, it doesn't resume updating. It's starting download from beginning.
zargawi Dec 10, 2012 @ 11:51am 
Having this issue on a fresh install of Ubuntu 12.10 on an Alienware M14x. If it's something to do with the graphics card as WuJJ says, it's very plausible that my system would complain :/

Gonna try bumblebee. Not sure what else to do if that doesn't work.
cronot99 Jan 19, 2013 @ 5:35pm 
Originally posted by Giancarlo Silva:
Well, there's no real solution until now, i guess... I just keep opening the Steam Client repeatedly until the update finish (it resumes the download after shutdown).

I still have this issue, I run the steam installer and it downloads files for 1 or 2 minutes, then it stops and displays a message "Steam needs to be online to update. Please confirm your network connection and try again". I ran Steam several times and it can download some files, but always stops and display that message. Now im stuck and only has downloaded 13 files, always fails on a different file. Steam updater shows that still 102.795Kb

For example:
"SteamUpdater: Error: Download of package (tenfoot_images_all) failed after 0 bytes (0).
SteamUpdater: Error: Steam needs to be online to update. Please confirm your network connection and try again."

My internet connection its OK, I dont realize whats happening with the update process. HELP ME PLEASEEEE...i really want to test Steam on my linux machine...These are the files that the steam launcher has downloaded:

miles_ubuntu12.zip.31145468ea6ec366568e92cb97ae87c10e75d121
miles_ubuntu12.zip.9c547c676be26625a4cd64c2595821d10b8fc9ff
resources_all.zip.f26c7f8d510d4869131fbfe332b718786b52f20a
sdl2_ubuntu12.zip.7e136665f66d4b23f86a0eee3d451ca6450f453a
steam_ubuntu12.zip.a06c10309b460ad7542e16d5cef3097c7ed0d1c8
steam_ubuntu12.zip.d828e9d48067c4aaa221df5841d5e34007b7b6a1
strings_all.zip.041fcf9d67a31b8b4b29071038bf1b0a4eea357f
strings_all.zip.3e1c86ed1633bd6a2a31d5bdfd59340737421241
strings_all.zip.804464efee03057e1905723be3247377941dcfb2
strings_all.zip.9de2aafbac6a2b87810a2ba34d2535e39815131c
tenfoot_all.zip.4aebb3b814e0faf7221c57b5dbf8370994801005
tenfoot_fonts_all.zip.a155ceac3231ac6e40345fd45c6c7c8213920018
tenfoot_sounds_all.zip.e8cce9ed600fc09e4a3f510fc3595d515bba6cd6

I use Kubuntu 12.10 x64, but I had the same problem on a laptop running Lubuntu 12.04 x86.

Launching Steam many times helps me to download some files, but man! thats so frustrating, im about two months trying to run steam on my linux installation! :S
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