Why can't I play?

[Arsène]

Whenever I try to open the game, it says that I have to download it from the site. So I download it from the site and when I try to open it it says I have to uninstall and reinstall. What's going on, and why is it doing this? It it because of Windows 8 because when I got Windows 8 this started whenever I try to download it.

[GreenSoap]

I'm using Windows 8.1 and it works for me.

[Tinkerbell]

Can you confirm you are downloading from maplestory.nexon.net?

[GreenSoap]

Originally posted by Mecha Angel:

Can you confirm you are downloading from maplestory.nexon.net?

Are you implying that he have to play the NA version?

[Tinkerbell]

I am assuming it because to my knowledge steam doesn't link to the other versions and they are on the steam forums. And his recent game activity doesn't suggest otherwise. Am I incorrect?

[GreenSoap]

Originally posted by Mecha Angel:

I am assuming it because to my knowledge steam doesn't link to the other versions and they are on the steam forums. And his recent game activity doesn't suggest otherwise. Am I incorrect?

There is an IP block in place for people outside NA to play the NA version on Steam. I'm playing the NA version on Steam and I live in Europe.
Because of me having pre-blocked accounts, I can access the japanese, korean, global and european versions of MapleStory.
Two of them are availible through Steam. The NA (Global) version and the japanese version.

He might just be asking in the Steam forums to be able to play any other version. However, it's not likely. Since most people only play one version of Maple. And he has playtime on the global version.

But please, use the quoting system next time. It was a miracle that I managed to reply to you. I've disabled any form of activity feed unless it's from quotes.

[Arsène]

I am from NA, and I've been trying from the website client. Whenever I finish downloading it, an error pops up that says that my computer can't save the data from the download and it just stops. I then have to go back to the website and start it again, just to have it happen again.

[GreenSoap]

Originally posted by SWAGNEMITE:

I am from NA, and I've been trying from the website client. Whenever I finish downloading it, an error pops up that says that my cpu can't install the client (even though it already did) and that I have to delete everything that has to do with Maplestory and reinstall it. I've tried that several times but the same thing pops up.

Your CPU (Processor) can't install it? ....... You mean that your CPU doesn't meet the minimum requirement?
Your computer must be from like 1995 or somethin' :P

[Arsène]

Originally posted by GreenSoap:

Your CPU (Processor) can't install it? ....... You mean that your CPU doesn't meet the minimum requirement?
Your computer must be from like 1995 or somethin' :P

It's able to install other things that use the same format and the same sort of client but for some reason Maplestory is an exception. I'm getting close to figuring it out though. Thanks for all the help ^_^

[GreenSoap]

Originally posted by SWAGNEMITE:

You seem to not understand what a CPU is.. As far as i know there isn't any other program that uses .wz (Wizet) formatting files. Client, probably.

The reason it's not working is either
1. Corrupted download, wont be able to install properly.
2. Not enough disk space, which corrupts the download.
3. Internet connection suddenly stopped.
4. Something is wrong with your Pando Media Booster software. You should probably un-install it. It'll be installed again when you download MapleStory.

Of course there can be other issues as well. Specific to your computer. These are just the general problems with downloading anything pretty much. Lots of people have problems with Pando Media Booster. Useless software if you ask me.

[Arsène]

Thanks for the info. I know it's not number 2 or 3. I'll need to check my Pnado Media Booster.

[Jamillia]

Originally posted by GreenSoap:

Originally posted by SWAGNEMITE:

The reason it's not working is either
1. Corrupted download, wont be able to install properly.
2. Not enough disk space, which corrupts the download.
3. Internet connection suddenly stopped.
4. Something is wrong with your Pando Media Booster software. You should probably un-install it. It'll be installed again when you download MapleStory.

What about not letting MS through the firewall? Could this also contribute to why this person can't download the game?

[GreenSoap]

Originally posted by Jamillia:

No. Firewalls doesn't block the download halfway through. Unless he has the specific ports blocked. And these kinds of ports are near impossible to find. And the block initiates whenever it wants to, it doesn't add up.

Default Windows Firewall doesn't block these kinds of downloads anyways. It might block the actual game, but not the downloader. Which is, in this case, Pando Media Booster.

He might have blocked Pando Media Booster. It's very unlikely. When the software is installed, the ports are opened for it. So it shouldn't be blocked.

[Arsène]

I got it to work. Turns out the whole time Pando Media Booster was glitching out and not acting properly. I just had to restart the program and it worked. Thanks! I can only get it to work through the actual website though. Steam is still broken for some reason.

[GreenSoap]

Originally posted by SWAGNEMITE:

I got it to work. Turns out the whole time Pando Media Booster was glitching out and not acting properly. I just had to restart the program and it worked. Thanks! I can only get it to work through the actual website though. Steam is still broken for some reason.

Glad I helped!

[GreenSoap]

Originally posted by LunaticLu:

HI guys I cant make it work on my laptop. WIndows 7 . CANT PLAY IT!!

Try throwing it out the window..

You have to be a little bit more specific than that ._.