Star Conflict

Star Conflict

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Permatrago 11 Thg01, 2014 @ 9:34am
Error log
The facts: I tried to launch ST (in a MAC), the dowload was Ok, but when i click in the steam button named play, the screen turns black and suddently the game stop working (it dont even opens the game, only the black screen).

Here is the crash report: {ĐƯỜNG DẪN BỊ XÓA}

All the information about my mac is in this document too (at the very end).

Also, i tried to download the game launcher from the official website but the archive is a .exe, that cannot be opened in Mac (if it is possible, please notice me the app that opens .exe).

Thanks for helping.
Lần sửa cuối bởi Permatrago; 11 Thg01, 2014 @ 9:43am
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ST_Team  [nhà phát triển] 12 Thg01, 2014 @ 9:28pm 
What Mac model do you use, have you experienced this problem in any other games?
Permatrago 13 Thg01, 2014 @ 7:07am 
I'm using the Mac OS X (v 10.9.1) with the mavelricks update, and I haven't seen this problem before in any other game.
ST_Team  [nhà phát triển] 13 Thg01, 2014 @ 9:57pm 
We will need to see the logs in order to fix this (the one that you have attached is a crah log), please send us game logs from the session, where the problem occured. On Mac log file can usually be found around there: /Users/***/Library/Application Support/StarConflict/

Please, send them to support@stargem-games.com or just use the dropbox and add it here as in post above, thank you!
Lần sửa cuối bởi ST_Team; 13 Thg01, 2014 @ 10:00pm
Permatrago 17 Thg01, 2014 @ 9:21am 
Here it is:

{ĐƯỜNG DẪN BỊ XÓA}

That's all I have in the folder.
Lần sửa cuối bởi Permatrago; 17 Thg01, 2014 @ 9:22am
ST_Team  [nhà phát triển] 18 Thg01, 2014 @ 4:40am 
Hm, all right, we will try to find what causes this problem.
One more question: can you try and run the game on the same machine, but with OS X? (not necessary, of course)
Permatrago 18 Thg01, 2014 @ 7:27am 
Actually, i can't. This is a family pc, so i'd rather not to change the Os or something as important as that (if it is not absolutely necessary).
ST_Team  [nhà phát triển] 19 Thg01, 2014 @ 8:16pm 
All right, thank you! We will try to find out more with the data you provided!
ST_Team  [nhà phát triển] 10 Thg02, 2014 @ 12:05am 
Greetings once again - have you tried the game after last week's patch? Do you still experience the problem?
Permatrago 16 Thg02, 2014 @ 1:59am 
Sadly, yes. The game still doing the same as before. Here goes the error log (mediafire link):
{ĐƯỜNG DẪN BỊ XÓA}
ST_Team  [nhà phát triển] 18 Thg02, 2014 @ 2:48am 
Nguyên văn bởi AbsoluteVoid:
Sadly, yes. The game still doing the same as before. Here goes the error log (mediafire link):
{ĐƯỜNG DẪN BỊ XÓA}
Please, answer us in PM.
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