Steam and ZeniMax Media/Bethesda/ID Softworks don't care about their financially challenged customers at all!!!

[76561198074824350]

What frustrates me is that I spent good money on a desktop in 2011 and the DOOM 3 BFG Edition in 2013 only to find out that the esteemed individuals of Steam, ZeniMax/ Bethesda Softworks made the DOOM 3 BFG edition to work on newer model desktops and laptops. To make matters worse I'll lose my job at the end of the year and still have bills to pay. Also the laptop I bought late of 2012 that I played Doom 3 BFG Edition on got fried, and obviously the warranty run out and still there's the money issue to either have it worked on or replaced. Maybe everyone else can fork over money to buy the state of the art desktop/laptop with the best video and sound cards possible, but not people like me. It's very inconsiderate to produce a product that favors people who have the most state of the art computer/laptop with the best audio and video drivers and cards. Also it's very inconsiderate for Steam, ZeniMax Media/Bethesda ID Softworks to alienate their customers who are financially challenged at the moment. Still no help from support of Steam ZeniMax Media/Bethesda ID Softworks either and I tweaked my desktop like crazy and still the same old crash and Unable To Intialize OpenGL error message.

[motorsep]

Laptops are crappy choice for PC gaming. Now, my PC is like 7 years old and yet runs Doom 3 BFG.

Sorry to hear that mate, but if you want to play high performance games, you have to at least keep up with upgrades. Video cards capable of running Doom 3 BFG cost starting from ~$55, new. There is such thing as minimal system requirements, and if you PC doesn't fit that description, then you shouldn't have bough Doom 3 BFG.

On the other hand, if you can post here specs of hardware and software (OS / driver version) you have, maybe there is a chance you can play it.

[76561198074824350]

My video card/driver is an Intel G41 Express Chipset and my audio/sound card driver is a RealTech High Definition Audio. Motherboard processor is a Pentium Dual Core CPU E5700 @ 3.00 GHZ.
PCBRAND: HP
DirectX Version 11
BTW I went to the manufactures for my audio, video, and monitor drivers and they're up to date

[motorsep]

I don't recall if it was you asking same question, but G41 doesn't support OpenGL 3.2. It only supports OpenGL 2.1.

Doom 3 BFG requires OpenGL 3.2, meaning there is no way you can make it run you G41. It's not idSoftware's or Beth fault. It's fault of Intel Corp, and only theirs.

[76561198074824350]

The software developers should have taken that into consideration. Not sure how old you are, but I remember back in the old days when the Software Developers actually cared and released patches that dealt with hardware/software/driver issues. Now they don't give a damn and make their customers shell out money they don't have. If I cared about my customers I'd certainly order my software developing team to work around the clock and take care of the issue at hand. Now we're dealing with the Software Developers thinking they're better than their customers and we have to bow to their every whim instead of the other way around. I should note quite a few years ago when Alien vs Predator came out the CDROM that was incorrectly manufactured and shipped to the store I bought it at, I had email customer support and they shipped me the correctly manufactured CDROM and things were fine. Now instead of the Software Developers assimilating with their customers, it's the exact opposite. Then again working for a small business has me spoiled of what TRUE customer service is.

[motorsep]

Do you even understand that certain things are not achievable with lower version of OpenGL ? Obviously you don't understand software development. So, if you don't understand it, why complain first and not ask before complaining?

Sure, maybe JC could have come up with some fugly hack to make BFG run as Doom 3, but why? There is Doom 3 already, so play Doom 3.

Doom 3 BFG was made for PS3 and XB360, and those platforms work with technology used in BFG. Since PC version was already working, so why not to release it?

It's a catch 22 situation. Developer has a choice of spending plenty of times optimizing for old hardware, which diminishes day by day, or developer can focus on delivering best performance for mainstream platforms.

How many paying customers out there with G41? Not too many, just check Steam hardware stats.

[76561198074824350]

One thing I do understand and that's customer relations of which is lacking with the Software Developers. Where I come from the customer is the boss no matter what. Coming from a small town we don't have the luxury to cover up problems or to make the customer assimilate to our ideals. There's been times where the bossman and me would work at all odd hours of the day and night just to get things to what our clients needed. We pulled all nighters and worked for free if we had to just to so that the customer would be repeat customer and the majority of them came back. There's times we had to put our egos aside and sought outside help even. The Software Developers could learn a thing or two from that.

[76561198074824350]

Also all they had to do is to put a label on the DVD Rom and I wouldn't have bought it. No ifs ands or buts about it!!!

[motorsep]

It's seems that there is lack of understanding how business work. You can't please all customers. There are customers who can use certain products and some customers that can not. If I have a driver's license for regular vehicles, and I buy a motorcycle, who is there to blame that I can't ride it?

Also, apparently you have access to Internet, since you are typing your rants here. So what stopped you going to Steam and checking out minimal requirements?

[Terepin]

michaelalansmith251981 lähetti viestin:

Also all they had to do is to put a label on the DVD Rom and I wouldn't have bought it. No ifs ands or buts about it!!!

Minimum configuration:
Graphics:NVIDIA GeForce 9800 GT / ATI Radeon HD 5750, 512 MB video RAM

So, not only your integrated GPU is nowhere near even to those two discrete graphics card, but NONE of the integrated GPUs aren't listed ANYWHERE in the requirements.

Long story short: your laptop is weak from day 1. End of story.

[76561198074824350]

I understand perfectly how business works, the Software Developers have plenty of money and resources to address this issues like that the one I'm dealing with now. AGAIN Not sure how old you are, but back before business leaders hid behind their computers and technology they felt obligated to address customers concerns and other issues personally or someone representing the company in some fashion. Also there's been several desktops that Doom 3 works on video cards that aren't listed above. Alsot to Therepin my laptop handled Doom 3 really well, the motherboard got fried when the CMOS battery overloaded the motherboard when I was checking my email.

[motorsep]

I am old enough to understand you are talking nonsense here, clown. Just the last sentence in your last post tells me a lot about your understanding of technology :P

[Stevey]

Buy a real PC next time

[76561198074824350]

I should note I knew someone that manufactured small metal parts for NASA and the parts manufactured didn't fit he sent someone from his business to places like The Johnson Space Center to get the parts to fit right and when they didn't he went back to the blackboard and didn't stop until things were right. Also I know someone that works for Rolls Royce here in the states and he'd be sent literally all over the globe to correct engineering errors in the actual service place where the car is being worked on. Those two examples are how businesses ran before the computing age. Also I'll add that in either in PC World or PC Magazine that A LOT of software developers don't test their products on computers that the average person would own and thus that leaves either a black and white area or a gray area of uncertainties. I know in the days before the computer age business couldn't hide behind their computers and had to actually interact with their customers. As for the laptop then why the section where the CMOS Battery is located is blackened?

[76561198074824350]

Stevey Boy lähetti viestin:

Buy a real PC next time

Sure just give me the money to get a computer that fits in your definition of a "REAL PC".

[76561198074824350]

If you have read the subject lines in this forum you'd know that my issue isn't isolated or contained to one person. Every search engine I've used is chock full of the issues I've addressed. Guess the concept of business customer ethics is a difficult to fathom.